Park Plaza Sherlock Holmes London  

I found the location of the hotel to be excellent, about a five minute walk from Baker St underground station, which is connected the the circle line, making transport throughout the city effortless. The hotel also has a feeling of class and luxury about it. The hotel decor is modern with contemporary touches and finishes throughout. Staff were pleasant throughout and service was friendly.

We stayed in spring time, late March. So temperatures were not winter temperatures, although the heating system in the room was still set for winter. It stated that during winter it only produced warm air, during summer cold air. Ours seemed to have a mind of its own and despite being turned off would come on by its self during the night making the room unbearably warm. Then despite being the weekend we were woken by the noise of other guest's doors banging on each morning from around 7am onwards, meaning that we got very little sleep during our stay and looked forward to getting home for a rest. Another slight negative and just a personnal dislike would have to be the glass sliding door of the ensuite bathroom. It provides much too little privacy for my liking, there might as well not have been a door there at all. Finally the consierge could have been a little more helpful, fine on arrival however stood and watched us struggle out through the doors with our luggage on our departure.

The hotel is in a great location and very close to a tube station. We asked for a quiet room and were plesantly surprised that the room on the first floor was quiet, given that it had wooden floors. Staff were very accomodating.

The frosted glass on the bathroom door is a bit off putting, and there should be a hook or two to hang robes and towels when in the shower. It also really needs an extractor fan. The window in our room was broken so we couldnt close it properly at night and I would suggest that house keeping leave bottles of water each day, not just on the day you check in.

The staff were brilliant, and as we were travelling with our young baby had the room ready for us to check in at 10am which was a welcome surprise. The room was lovely, the bed very comfortable and the food in the restaurant was beautiful. All of the staff made a fuss of our little one too and we felt very special. We think this hotel is a bit of a find, and will definitely stay there again. Just a 5 minute walk to Marylebone station.

If anything the room was a little warm.

Location was very good for my needs and close to restaurants etc

Bed wasn't comfortable at all

Restaurant facilities & bar. Location and interior

Considering we had an executive room booked it was rather spartanic. Sure there were some coffee and tea making facilities, but not exactly the deisred Nespresso machine. Also noticable was the fact that even though we booked for a couple there was only one dressing gown and pair of slippers. The next morning breakfast came to the room and despite written notice and long discussion with receptionist, we only got one meal and coffee and after asking 3 times the rest was brough up bit by bit. Very disappointing considering they new we didn't have much time in the morning. Staff was quite short with us and not very competent.

The room was too small we need to walk sideway to go from one side to the othe at the bottoom of the bed.

This cosy, stylish, traditional London hotel. Perfectly placed. And this is crucial. Not only Merylebone is a distinctive London district but you have walking distance to: Regent, Oxford, Piccadily, West End, etc. Surprisingly the have big room as far as London style is concerned - you know what I mean - try to find truely big room in london and I bet it is hard job. They got them. Surely it is not a standard room but still this is distinctive for this hotel. And again as far as London is concerned they got propper pricing policy. I would rate them somehow between 4 - 5 stars and eventhough you will not spend there a big sack of money or at least if you don't want to.

If you don't like noisy bar open till late located at the front of hotel even before you get to reception open to the public this is gonna be a problem. At firsst it was kinda shocking but still pros are stronger than this con. And if you travel with a child and have a trolley with you then you have take into consideration that before you enter you have to grab the trolley and push it over the steps at the door.

Food and service in the restaurant was excellent as is the location to sights we wanted to see. Stayed at this hotel several times over the years in an executive room.

Found this room, on this occasion, small and starting to get tired and shabby

Location, comfort, courtesy and staff friendliness

Ran out of toilet paper, staff didn't know what to say when we complained during check out.

Comfortable accomodations near underground good fit for locale

No wash cloths with bath towels asked for non-feather pillows and received another feather pillow

The rooms are very clean

Perfect location at the right price

No on site parking