Park Plaza Sherlock Holmes London

Friendly & helpful staff

The hotel is ideally situated, the bedroom and bathroom were excellant plus the bed was really comfortable. The staff were very welcoming and helpful. Will certainly use again.

This is our second visit to the hotel and as before the staff and surrounding are excellent. We find it is very well located and easy to get to.

We have just one minor complaint and that is the en suite facitities which we think could be better disguised, we didnt like the idea of the sliding doors.

bright,clean room,enthusiastic staff.very good location for shopping,eating out or visiting harley street.good relaxing bar for coffee or drinks.

The location is excellent and the staff make you feel very welcoming.

The spacious rooms were wonderfful, the staff were plesant although to get things sorted you generally had to ask three times!

The maid service wasnt good at all, they would change face cloths and leave the old ones, floor wasnt swept properly, and it seemed that upon arrival the room had only been catered for one despite the booking being made for two. After asking for this to be rectified three times eventually these were sorted.

Great location for visiting all parts of London, good breakfast. Nice room and the bottle of wine on arrival was a nice touch.

The glass screen for the bathroom was a little unsuitable as it didn't make the bathroom particularly private.

The hotel was really clean and the staff were very helpful. I would recommend it!

It was very relaxing without any inconveniences. The stuff run the hotel professionally without any unnecessary disturbances for the guests and we appreciate it a lot.

Acctually, at the first sight, the room was very cold with bare floors and no carpets. In the brochure, though the rooms look cosy and warm with beautiful enterior design promising comfort.Anyhow during my stay I didn't miss anything and the room proved itself cosy enough.

i was shocked that a supposedly 4 star would have such small rooms.put our cases on the floor and there was no room on the floor left to walk.no bath!! shower was dirty.asked 2 or 3 times about the size of the room and was told i could upgrade for 50pound.very un-helpful staff!!

i was shocked that a supposedly 4 star would have such small rooms.put our cases on the floor and there was no room on the floor left to walk.no bath!! shower was dirty.asked 2 or 3 times about the size of the room and was told i could upgrade for 50pound.very un-helpful staff!!

The hotel location and the good standard compared to other hotels in the City.

The staff were really friendly, the breakfast was great and the room lovely and luxurious