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Park Plaza Sherlock Holmes London108 Baker Street, Marylebone, London, W1U 6LJ (Show map)
Good,
Score from 140 reviews
“In a good central position with a car park across the road from the back entrance. Staff were very friendly and helpful. Rooms were comfortable and well organised. Very quiet considering the hotel is in the centre of London.”
Maureen,
Bournemouth
Park Plaza Sherlock Holmes is a boutique-style hotel with AA-Rosette awarded food, a spa and a gym. Oxford Street is within walking distance and 2 Tube (subway) stations are nearby. In an elegant 18th-century house on Baker Street, Park Plaza has modern, air-conditioned rooms with satellite TV, on-demand movies, free Wi-Fi and laptop safes. There is 24-hour room service. Sherlock’s Grill restaurant serves award-winning modern British food, using organic produce. Sherlock's Bar serves a range of drinks, light meals and tapas. Aurora spa and health club has a sauna and a steam room. A range of massages and treatments are available. Wembley Stadium is only a 15-minute Tube ride away. Madame Tussaud’s, London Zoo, Regent’s Park and Hyde Park are within easy reach. Hotel Rooms: 119, Hotel Chain: Park Plaza Hotels & Resorts. Most recent booking for this hotel was today at 08:26 from Russia.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safe, Heating, Designer Hotel , Baggage Storage, Allergy-Free Room Available, All Spaces Non-Smoking (Public and Private), Air Conditioning, Restaurant With Dining Menu, Snack Bar ActivitiesSauna, Fitness Center, Spa , Massage, Turkish/Steam Bath ServicesRoom Service, Meeting/Banquet Facilities, Airport Shuttle, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Honeymoon Suite, Currency Exchange, Shoe Shine, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service, Concierge Service
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Total Hotel Score:7.7
Based on 140 reviews Guest reviews are written by our customers after their stay at Park Plaza Sherlock Holmes London. |
Score breakdown
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Score filter |
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Allister
Young couple
Ballyclare,
United Kingdom
March 21, 2011
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I found the location of the hotel to be excellent, about a five minute walk from Baker St underground station, which is connected the the circle line, making transport throughout the city effortless. The hotel also has a feeling of class and luxury about it. The hotel decor is modern with contemporary touches and finishes throughout. Staff were pleasant throughout and service was friendly. We stayed in spring time, late March. So temperatures were not winter temperatures, although the heating system in the room was still set for winter. It stated that during winter it only produced warm air, during summer cold air. Ours seemed to have a mind of its own and despite being turned off would come on by its self during the night making the room unbearably warm. Then despite being the weekend we were woken by the noise of other guest's doors banging on each morning from around 7am onwards, meaning that we got very little sleep during our stay and looked forward to getting home for a rest. Another slight negative and just a personnal dislike would have to be the glass sliding door of the ensuite bathroom. It provides much too little privacy for my liking, there might as well not have been a door there at all. Finally the consierge could have been a little more helpful, fine on arrival however stood and watched us struggle out through the doors with our luggage on our departure.
2 out of 2 people found this review helpful, did you?
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7.5 |
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Otilia
Group of friends
Girona,
Spain
April 24, 2012
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Great location, we walked everywhere, Regents Park round the corner...convenience. Limited breakfast options. A lot of noise...we had to manually close the ventilation in the toilet as it was incredibly noisy. I slept with no air con as it was also disturbing my sleep. 2 of my friends on the second floor had exactly the same issue. No help offered with our luggage
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5.8 |
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Trevor
Mature couple
Bathampton, Bath,
United Kingdom
April 17, 2012
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1. Staff were very friendly and helpful. 2. Location was very convenient. 3. The bed was very comfortable. 1. We were surprised by the number of football supporters in the bar area. 2. We were surprised that there was just an opaque glass screen to the toilet. 3. The room was adequate but not very big.
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9.2 |
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Peter
Young couple
stockholm,
Sweden
March 31, 2012
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the staff run down reception , old , dirty wall to wall carpets
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8 |
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Nicola
Young couple
dublin,
Ireland
March 21, 2012
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Great location right beside baker street underground The Rooms are small and boxy..... one small window with a bad view.
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5.8 |
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Greg
Young couple
London,
United Kingdom
March 20, 2012
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Room was quite small
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6.3 |
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Rui
Mature couple
VN GAIA,
Portugal
January 20, 2012
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The room was too small we need to walk sideway to go from one side to the othe at the bottoom of the bed.
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6.7 |
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Maureen
Mature couple
Bournemouth,
United Kingdom
December 20, 2011
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In a good central position with a car park across the road from the back entrance. Staff were very friendly and helpful. Rooms were comfortable and well organised. Very quiet considering the hotel is in the centre of London. Bed was extremely comfortable and bathroom and bedroom were both spotlessly clean. Used room service in the evning - promptly delivered and an excellent steak baguette. Plenty of choices at the continental breakfast next morning. Thought the wooden bedroom floors would be a problem but never heard anything from room above. Hotel and rooms were far too hot. Had to open bedroom window to cool room down. Sliding semi-opaque glass seperating bathroom from bedroom. Not much privacy for people who did not know each other well.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Maciej
Family with young children
Warsaw,
Poland
December 15, 2011
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This cosy, stylish, traditional London hotel. Perfectly placed. And this is crucial. Not only Merylebone is a distinctive London district but you have walking distance to: Regent, Oxford, Piccadily, West End, etc. Surprisingly the have big room as far as London style is concerned - you know what I mean - try to find truely big room in london and I bet it is hard job. They got them. Surely it is not a standard room but still this is distinctive for this hotel. And again as far as London is concerned they got propper pricing policy. I would rate them somehow between 4 - 5 stars and eventhough you will not spend there a big sack of money or at least if you don't want to. If you don't like noisy bar open till late located at the front of hotel even before you get to reception open to the public this is gonna be a problem. At firsst it was kinda shocking but still pros are stronger than this con. And if you travel with a child and have a trolley with you then you have take into consideration that before you enter you have to grab the trolley and push it over the steps at the door.
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7.1 |
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Ken
Mature couple
Stratford upon Avon,
United Kingdom
December 14, 2011
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Mostly very good, Breakfast, room general hotel all good. Staff very good Didn't like the first room we were given very dark and smells from the corridor. Executive Room ? I dont think so. Second room was good but dont like the bathroom doors Very Poor Restricted clothes hanging space. As usual not enough Tea and milk Shampoo etc Biscuits not replaced on the second day.
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6.7 |
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Sarah
Mature couple
Leeds,
United Kingdom
December 14, 2011
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Food and service in the restaurant was excellent as is the location to sights we wanted to see. Stayed at this hotel several times over the years in an executive room. Found this room, on this occasion, small and starting to get tired and shabby
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7.5 |
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Sarah
Group of friends
Rochdale,
United Kingdom
December 14, 2011
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I don't think it was worth £182 for the night and no breakfast included in the cost! We had to change rooms as our first room smelled of fish! However the staff were accommodating and we moved rooms very quickly. I have stayed at Park Plaza County Hall last year so reccommended Sherlock Holmes to our friends and they were very dissapointed by saying it wasn't worth the money. So it dampened our weekend a little as I organised this trip! And felt as if I had let them down.
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5.4 |
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Paul
Young couple
Blotzheim,
France
December 11, 2011
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Location, comfort, courtesy and staff friendliness Ran out of toilet paper, staff didn't know what to say when we complained during check out.
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8.8 |
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Steven
Family with young children
plymouth,
France
December 9, 2011
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The Baker St. Location was great. There were a lot of good restaurants and shops within short walking distance. The Underground station was 2 minutes away and the bus stopped right outside the hotel door. The rooms we booked were of a good size and clean. The staff was friendly and helpful.The dining room staff was especially nice. While the location was great it was loud. There was a steady stream of service and delivery trucks to the local shops and restaurants all night long. The poor condition of the windows in our rooms did not help with the noise at all.I Think off street rooms would be better. The hotel also seems to be host to lots of weddings and christmas parties. These crowded the lobby and got quite boisterous at times. The free in room wifi was very spotty depending on your room location.
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6.7 |
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Michael
Mature couple
charleston,
United States of America
November 30, 2011
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Comfortable accomodations near underground good fit for locale No wash cloths with bath towels asked for non-feather pillows and received another feather pillow
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8.3 |
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Patricia
Young couple
Oslo,
Norway
November 14, 2011
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The Sherlock Holmes is a stylish hotel with good location for most purposes. The breakfast was ample and the staff especially friendly and helpful. We stayed in room 403 and there was a persistent draught from the window - the bed was placed such that we slept with our heads by the window and we had to stuff the extra pillows behind the curtain to keep the draught away.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Armen
Group of friends
London,
United Kingdom
November 11, 2011
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The rooms are very clean
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7.9 |
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Tracey
Young couple
Hatfield Broak Oak,
United Kingdom
October 18, 2011
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You walk into what looks like a classy restaurant/bar, so it doesn't have that Hotel feel - that is what makes it feel really comfortable. It's buzzy and we had lunch in the restaurant, the food was divine. Bedrooms are modern yet again homely. Room was too hot and a bit stuffy.
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9.2 |
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Adel
Solo traveler
Onaizah,
Saudi Arabia
October 11, 2011
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The location and quite athmosphere. Old hallway carpet....
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8.3 |
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Julie
Family with young children
Leamington Spa,
United Kingdom
October 11, 2011
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The staff were brilliant, and as we were travelling with our young baby had the room ready for us to check in at 10am which was a welcome surprise. The room was lovely, the bed very comfortable and the food in the restaurant was beautiful. All of the staff made a fuss of our little one too and we felt very special. We think this hotel is a bit of a find, and will definitely stay there again. Just a 5 minute walk to Marylebone station. If anything the room was a little warm.
1 out of 1 people found this review helpful, did you?
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10 |
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Joanne
Young couple
Banchory, Aberdenshire,
United Kingdom
September 15, 2011
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The hotel was in a great location but the bed was very uncomfortable, too soft and made our stay unpleasant because we couldn't sleep properly at night. For a 4 star hotel I would not return as we could not sleep at night which spoilt our stay.
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5.8 |
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Rona
Young couple
NETANIA,
Israel
September 2, 2011
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Realy nice room (we upgrated it), comfort bed. Te room was really clean. The location was great, there was a supermarket next door ant the tube station was 2 min walk.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Ken
Solo traveler
Dublin,
Ireland
August 30, 2011
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Location was very good for my needs and close to restaurants etc Bed wasn't comfortable at all
1 out of 1 people found this review helpful, did you?
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7.9 |
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Malissa
Solo traveler
FPO,
United States of America
August 27, 2011
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Location was the best part. Pricey.
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7.1 |
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Philip
Mature couple
TAPPING,
Australia
August 22, 2011
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Location
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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