Milton Keynes Hotel (formerly Comfort Inn)  

Staff were very friendly and helpful throughout our stay, which was hassle- free. The room (groundfloor) was spacious, light, comfortable and very quiet. Beds were also very comfortable. Food at breakfast was of good quality and plenty of choice on offer. Service was quick and efficient. The countryside location is pleasant, yet within a few minutes drive from Milton Keynes.

Insufficient hot water for a full bath - it ran out after a few minutes. At breakfast, toast would have been nicer if delivered on a toast rack rather than piled up on a plate. Waitress in restaurant could have been more smartly dressed E.G. white blouse and black trousers, with apron - all carefully ironed.

The room was basic, a bit dated but non the less clean and tidy. Tea and coffee available in the room for a drink in the morning.

Initialy struggled to find the hotel. Not knowing the area I followed sat nav which took me into Deanshanger and ultimately a dead end road which was a bit of a shock. Eventually found the hotel about 20mins later which, to be fair, was back on the main road. Worst part was checkout. Nobody around despite supposedly being 24hr reception(or night porter at least). Thought not a major problem as left it as late as possible to check out so thought 10mins before breakfast service would have been ok. Unfortunately not so, no one around, so had to go back to the room to ring the ext number left on a sheet at reception. That didnt work either (engaged??) so then had to go knock on a room door to wake someone up. (And probably the rest of the Hotel also) I have some sympathy with the difficulties of running a hotel, but its not an experience I would particularly want to repeat so I wouldnt stay at the hotel again. Not sure what would have been the outcome, had I wanted an early breakfast. Most likley lots of fuss and embarrassment before finaly abandoning the idea due to a tight schedule.

Convenience, managers catered for my need to get decaffeinated coffee whenit wasn't available in the room

The smell of smoke especially when I walked into the dining area. I wouldn't have eaten here! The cost ws the same as Horwood house and there was no comparison between the two venues!

The bathroom was noisy in operation, and the tv did not work

Friendly staff, cleanliness of the room.

Matresses were quite hard but ok.

The man who appears to have been running the hotel was very hospitable and helpful.

Oh dear, such a shame, we were in room 7. 1)the extractor fan in the bathroom does not work, 2)the shower cradle needs refixing, 3)The shower head itself needs replacing as water only comes through the outside holes, 4)there is considerable mildew in the bathroom. 5)The shower curtain does not stop the bathroom being flooded because of the shower head positioning 6)if you do not close the bathroom door, the fire alarms go off 7)the paintwork could do with a touch-up 8)one of the sockets next to the dressing table does not work. So nothing a good steam clean, a screw driver and a paint brush couldnt fix really. A little tlc would go a long way in my opinion.

Indian restaurant next door and close to silverstone circuit

Some parts ready for refurbishment,tatty gardens

The manager went out of his way to be helpful. Even lent me a pair of cuff links. Great guy!

F1 grand prix at silverstone with my dad,come every year,try a different location & hotel every year to get closer to silverstone

Didnt answer the phone for over 2hrs when we were lost/tom tom couldnt pick up the right way to get to the hotel/outside of hotel wasnt very nice-looked dirty from the outside-glass bottles outside on grass-empty tubs left around carpark from the car wash next door, which looked dirty, messy,scruffy/local garage & indian restaurant next as well but they all looked dirty/there was little bits of mess in every corner of the hotel-paperwork messy-boxes-bottles. Best thing about this hotel was the room, very clean,spacious, comfy,thank you for that anyway, cant say much else

Just a bit run down

it was clean and tidy and close to where i was going and the price was ok

the breakfast was not nice at all and most defiantly not worth £7.50 for a cooked breakfast a sliver of a slice of mushroom !!!!! the hotel needs updating and is showing its age especially the seating area out side its a little run down

everything i found a mouse down my toilet couldn't locate staff to sort the promblem when i was distresed then once with staff they just said have free breakfast i was very upset and will never stay again i still had to pay full price for un clean enviroment