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Newest reviews for Silkhouse

  • Anonymous
      United Kingdom
    17 August 2014

    The massive bedroom with 3 beds when there were only 2 of us!

    The shared bathroom.

    5.8

  • Lucy
      United Kingdom
    9 August 2014

    no hassles from anyone,easy to reach,2 minute walk from station,friendly welcome,room clean and spacious

    nothing at all - it is as it says it is

    7.5

  • Md.
      United Kingdom
    8 August 2014

    Valu for money & location is excellent

    9.2

  • Caroline
      United Kingdom
    3 August 2014

    The bed was fairly comfortable. Near to Homerton station.

    The photos on booking.com are very misleading-do not expect flowers, drinks or toiletries on your room. The whole building needs redecorating-peeling and dated wallpaper, thinning carpets and bathrooms from the 70s. Pillows are paper thin, I asked at reception and was begrudgingly given 1 extra (thin) pillow. No paper towels or hand dryer in bathrooms. They will try to charge you 5% extra to pay on card, which isn't mentioned when booking. I only paid £40 for a double as booked last minute, I have no idea how they can justify charging £80-£100 full price. Avoid at all costs, this place should not be listed as a hotel.

    3.8

  • Lucy
      United Arab Emirates
    3 August 2014

    I needed somewhere between Central London and Hackney and this was ideal and right on the best bus route in London (38) as well as close to overground and tube. really good bars and restaurants around as well as good shopping (broadway market in Hackney, best lingerie shop in London on Cross Street - Tallulah)

    Room was small but fine, bathroom needed a bit of touching up and I did have to buy a hairdryer

    7.9

  • Nadia
      Germany
    3 August 2014

    Very dirty showers and so noisy and far !

    2.9

  • Anonymous
      Netherlands
    29 July 2014

    -Rooms are good sized. -Own sink. -Location is good for this amount of money, overground station and 24h shop nearby. -Hygiene of (bad)room was good.

    -Badrooms haven't got any propper maintenance for a couple of years, examples: plunger stands next to the sink and kinked showerhose ensures that the showerhead doesn't stand up right. -No fresh towels (received after second requist). -Notice staff never heard of customer service or friendliness. -Poor English. -Getting the feeling they are only in for the money without investing time, money or energy.

    5

  • Natcha
      United Kingdom
    28 July 2014

    The room is good and facilities are fine.

    The price is too high in my opinion.

    6.7

  • Beverley
      Australia
    27 July 2014

    Not a lot to like.

    Price was deceiving. Extra for breakfast.charged extra £15 for checking in early even though room was ready. Sur charge on credit card. £5 for wi fi. Carpet in room was dirty and threadbare. We were there for 5 days and our towels were never changed. Had to put rubbish out ourselves. The bedding was disgusting a dirty grey colour. Pillows were so thin and without a casing. Bathroom was dirty and had only one dim light over basin bulb was never replaced. Shower curtain was filthy. We shared the bathroom with about 3 other rooms not always convenient. Kitchen upstairs was left dirty a lot the time. We supplied our own tea bags and milk,. A bad experience. We shifted to another place after 5 days.

    2.9

  • Anonymous
      United Kingdom
    25 July 2014

    The location and some of their staff.

    The room, when you open the windows I just can see the bins.

    4.2

  • Rebecca
      United Kingdom
    20 July 2014

    Location to victoria park

    Bathroom was dirty and dated

    5

  • Amy
      United Kingdom
    20 July 2014

    Great value for money, staff were so kind and helpful I have no complaints. Would definatley recommend it :)

    Nothing

    10

  • Anonymous
      Ireland
    18 July 2014

    The location was good near hackney, and park, and train station, room was basic but clean, kitchen and bathroom near by and guests can use kitchen to make tea/coffee and also TV facilites for use

    Had to pay extra to stay a little longer in room, staff could have been more friendly. Hotel is situation in a residential area so lots of noise at nighttime.

    7.5

  • Anonymous
      United Kingdom
    15 July 2014

    1. The room had not even glasses or drinking water, let alone the expected facilities for making a cup of tea. The drinking fountain did not work and we had to ask for glasses from the kitchen and drink warm tap water. 2. We had to ask for additional pillows for the beds, those provided were inadequate. 3. We did not have breakfast because of the foul-smelling kitchen where I went to get drinking glasses. 4. Bathroom facilities were inadequate - no table for toiletries nor even a mirror. 5. none of the washbasins had plugs, so could not be filled with water of the right temperature.

    2.9

  • Maikel
      Brazil
    14 July 2014

    Location is reasonable, near an overground station in London, but you need to walk to find something to eat or drink.

    This is not a Hotel. I can't recommend this place to anyone. The attendance in the desk is maybe the worst I have ever received. The room was dirty, the TV doesn't work... For the same amount I payed there is possible to find a good place even in Central London. According to hotel policy you need to pay in cash or they will charge you 5% more. I need to ask three times for the receipt. They didn't provide any indications of places to eat, no map of the region (which is not included in London's touristic maps).

    2.9

  • Haroldo
      Brazil
    5 July 2014

    1. My room has good light. 2. The first day was clean. 3. There is breakfest. 4. One employee was very good (he works 12 hours per day).

    1. The room was not clean up after my occupation. 2. The breakfest is not good. 3. Expensive price (too much): no bathroom, bad breakfest, long distance.

    4.6

  • Anonymous
      United Kingdom
    3 July 2014

    Big sunny room. Clean.

    Bad location. Only greasy spoon cafes & corner shops close by. Hard to get to by tube. Staff unwelcoming, unhelpful. Plumbing bad. Lots of noise. Drapes didn't close properly, windows draughty. Most of CCTV cameras don't work. Stray wires, shoddy decoration. Room not cleaned. Key rusty. Charged for using internet and paying by card. Lots of door banging, train & street noise.

    3.8

  • Gill
      United Kingdom
    29 June 2014

    Close to transport and where I was working

    Not having shared bathroom working on same floor!!! Not even being able to find s working shower room...kettle in room would have been nice.? Not sure if I would stay again as it is but with some investment this could be a fantastic boutique hotel as the location is excellent, u get what you pay for I guess tho

    5

  • Anonymous
      U.S.A.
    25 June 2014

    Fair friendly staff and fair cleanliness.

    Poor facilities. The beds were too soft. The location was not convenient and had to transfer from underground to overground and got charged twice. Not worth of the money.

    3.3

  • Ozan
      United Kingdom
    24 June 2014

    the best b&b ever. good price for I believe everyone but compared to other b&b's it is by far the best !

    10

  • Moataz
      Egypt
    23 June 2014

    stuff are friendly , location very good near to the station

    7.9

  • Chris
      United Kingdom
    16 June 2014

    Cosmopolitan feel.

    Leaving.

    9.6

  • Tess
      United Kingdom
    16 June 2014

    booking.com were helpful when i said i couldnt make the room but still couldnt help me as silk house 72 hours cancellation policy which i think is terrible 24 hours is enough.

    we wanted to cancel or change the date as we couldnt make the stay at silk house but the staff were rude and very un helpful at the hotel when I called tehy still took my money even though i had no money in that account and that card is actually cancelled now as i lost the card recently :( im not very happy i feel like im owed my 80 pounds back please email me back if you can help get my money back booking.com

    2.5

  • Jack
      Australia
    14 June 2014

    Cosmic love swag

    leaving the place

    7.5

  • Ladapha
      United Kingdom
    14 June 2014

    it's value for money due to cheap price

    Due to its location, it took time to go to the central city; however, the hotel is not far away from metro.

    6.3

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