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Newest reviews for Silverbirch Hotel

  • Robert
      United Kingdom
    August 26, 2014

    Great Food and excellent and helpful Staff

    10

  • Merrick
      United Kingdom
    August 24, 2014

    Charming staff

    The food was utterly dire: economy grade catering at its worst. Just not in keeping with the otherwise high standard of hospitality I experienced.

    7.9

  • Sinead
      Ireland
    August 23, 2014

    There was a mix up when we arrived and the room we had booked was not available - the girls on reception quickly got alternative rooms for myself and my son and we were very pleasantly surprised the rooms we were given were executive rooms and we didnt want to leave, would recommend these rooms but I have to say again how helpful the staff were. If I am ever up that way again that is where I will stay. Breakfast lovely and plentiful too.

    Only thing I would fault was the menu on the first night was very limited as there were several functions on but the steaks we had were delicious. There was a different menu on the Sunday night which had a lot more choice.

    10

  • Fiona
      United Kingdom
    August 21, 2014

    Very friendly and helpful staff. Spacious bedrooms.

    Food just ok.

    9.6

  • Mark
      United Kingdom
    August 18, 2014

    Lovely place

    10

  • Anonymous
      Ireland
    August 10, 2014

    trouser press and tea/coffee facility in room. location.

    some staff a bit casual in manner/speech. Training? No RTE channels on TV room lighting inadequate.

    6.7

  • Martin
      Ireland
    August 9, 2014

    Staff were very friendly and Breakfast and dinner was excellent.

    Having to leave.

    9.2

  • David
      United Kingdom
    August 7, 2014

    Not a bad bar and restaurant

    Rooms weren't cleaned properly

    4.6

  • Ellen
      United Kingdom
    August 4, 2014

    We all thought the staff were friendly and helpful x Cleanliness of rooms and surrounding areas in the hotel

    I didn't like the fact that the WIFI did not work in our family room which was disappointing and frustrating for the kids ... we chose this hotel as there was free WIFI but we were disappointed room 114 couldn't receive it.... I also didn't like the fact that their was no table or chairs to sit and have tea/coffee at.... One of our treats for the kids was to have our breakfast in the hotel room and to be honest it was a big mistake as we had to si t on the floor at a coffee table to eat our breakfast. I have been to many hotels and this is the first one we had no table and chairs in the room. One other thing was there was only 1 pack of biscuits in the refreshments tray fruit and lemon not exactly child friendly biscuits ....

    8.8

  • Anonymous
      United Kingdom
    August 2, 2014

    Good location

    Breakfast Internet didnt work for most of the stay

    5

  • Pamela
      United Kingdom
    July 31, 2014

    I love this hotel it's a beautiful place where you can relax.

    I've no comments of what I didn't like.

    10

  • Bernard
      United Kingdom
    July 29, 2014

    Staff Entertainment FOOD

    Having to ring up in the morning ... asking why breakfast was not delivered to room after requesting room service for 9:30 am and check out time being 10 am (too early) ... 12 noon in most other hotels !!

    8.3

  • Elizabeth
      United Kingdom
    July 27, 2014

    A very spacious car park, plenty of seating area in the hotel,lovely bedroom which was spotless,and a good size bathroom with nice toiletries. Staff very pleasant and considerate.

    This was the first time in a hotel we had to be left by 10-30am. Just a bit too early.The hotel sign on the road is hidden by tree branches,this should be corrected,as it makes it hard to find for strangers like ourselves.

    9.2

  • Patrick
      United Kingdom
    July 24, 2014

    loved the size of the room, the breakfast and staff serving the breakfasts. everyone was very pleasant.

    the only complaint I had was that I ordered a jug of iced water twice on Friday night at dinner and never received it.

    8.3

  • Anonymous
      United States of America
    July 22, 2014

    The staff were extremely helpful. They cheerily found menu choices to accommodate my allergies, called a taxi, explained a map of the town, and in other ways sorted out my stay.

    9.2

  • John
      United Kingdom
    July 18, 2014

    All the facilities were very good.

    Car park was congested.

    8.8

  • Patricia
      United Kingdom
    July 1, 2014

    The rooms are very well equiped,staff are friendly

    The hotel has been refurbished since we were last there and seems more like a large chain hotel now instead of the the cosy/comfertable hotel it used to be.Didn,t like the mould on the ceiling above the shower in the bathroom Room 222 we did report it and was told it would be reported to housekeeping

    10

  • Maria
      Ireland
    July 1, 2014

    Nice sized & well decorated room. Clean & comfortable.

    The noise. My room faced the main entrance & I was kept awake with car alarms, people outside talking loudly when smoking or getting taxis. Windows offered no sound proofing. Also, internal doors in other room were slamming all night.

    5.8

  • Leon
      United Kingdom
    June 27, 2014

    Reception staff very helpful,catering staff very pleasant and helpful

    7.5

  • Geraldine
      Ireland
    June 24, 2014

    Beds were comfortable

    There was a truck rally being held there and it was very noisy at night and again in the morning ... Woken by engines at 8am on a Sunday is not good !!

    5.4

  • Samuel
      United Kingdom
    June 24, 2014

    Great Staff, good food, good value

    Nothing except build a pool!

    9.6

  • David
      Australia
    June 20, 2014

    Good parking available

    8.8

  • David
      United Kingdom
    June 18, 2014

    Second time I've stayed there and found it to be really welcoming, good staff, good food, good room, good price; what isn't there to like? Would recommend to anyone!

    Couldn't stay a bit longer!

    10

  • David
      United Kingdom
    June 11, 2014

    Friendly helpful staff. All you could expect from a 3* Hotel.

    8.3

  • Anonymous
      United Kingdom
    June 10, 2014

    Efficient check in and check out. Friendly staff

    8.3

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