The Sir Thomas Hotel  

value for money

bed was a bit uncomfortable

The location of Sir Thomas Hotel is excellent, every Liverpool attractions are within walking distances.The peoples at STH,like the peoples of Liverpool are friendly,helpful and geniunely nicest human beings.The sth full English Breakfasts complemented by the pleasing serving staffs are hardly somethings money can buys.

Apart from the tobacco smells that greet you when the lift door opened, there's nothings, in particular, wife and me didn't like!

We eventually enjoyed our stay at the Sir Thomas Hotel after we had to upgrade our room at a cost of £30 per night. The room we had originally booked was nothing like the room advertised on the internet. It was not clean and had a bad smell, also it just didn't feel comfortable, the room we upgraded to was the room that we had seen on the internet but we where still charged. We would stay at the Sir Thomas Hotel again if we could get a decent price for the room we upgraded to.

The advertising needs to be clear. People should be able to see exactly what room they are booking. We don't feel we should have been charged for the upgrade.

location, large warm bed rooms/ bath rooms with wifi and ample desk space

friendly staff and welcoming atmosphere

price of food and drink in the bar. not a very good selection for the brakfast menu

Close to everything in Liverpool. Staff (Steve & Natalie) extremely helpful. They arranged for extras upon our arrival and made our stay remerable. We would highly recommend The Sir Thomas Hotel to all planning on visiting Liverpool.

We stayed in hotel for the races . the best thing about the hotel was definitely the staff ,they couldnt enough for my husband and myself, we would have no problem staying at this hotel again and would definitely recommend it .

Really enjoyed our stay. We were at the races in aintree and it was a perfectt location. Staff great. Brilliant bar. Great breakfast room comfortable

Staff were very good. Good atmosphere good breakfast

Tv bad curtains ill fitting and too thin. Arm wet when turn on shower.

All the staff were very welcoming and friendly.The hotel was central for our needs.

The hotel and room were not as discribed on the internet.I would not of wanted to pay the original price for the room.The room was cold on arrival and we had to close the air vents on the window.The windows need double glazing to help with the heat retension and street noise.It was stated that there may be street noise due to the location of the hotel,this was an understatement.Not only were we kept awake with people returning from the clubs around but the bin lorries started to collect bottles etc at 7am right under our window.Even sitting in the bar area in the evening was cold due to the large single glazed windows.The fixture and fittings were of a shabby appearance.Definatley in need of refurbishment.

We have stayed several times at the Sir Thomas Hotel and enjoyed our relaxing stay.

We stayed at the hotel with 2 other couples that we had paid for ,this was to celebrate Mr Ricketts birthday,normally we are in the Sir Thomas Street side of the building,this visit we were on Cumberland Street side for the 3 rooms.I Ended up getting a taxi home at 2am because the noise was unbearable,i know people are out to enjoy themselves ,but there is a desperate need for double glazing.The other 2 couples were also disturbed with the noise.

The staff were friendly, the food was good, the location was excellent

The hotel needs updating, would benefit from secondary or double glazing, don't book a room on the roadside of the hotel, carpets need renewing, could benefit from purchasing valences for the beds!