Days Hotel Gatwick  

Good night stopover for flying in/out of Gatwick Airport

Helpfulness of the staff

Convenient for gatwick

Lumpy bed and very tatty reception etc

The roomw as nice with a good size bathroom

Finding a car parking space in the evening was difficult. But very helpful staff got us one.

It was nice and close to Gatwick, the rooms were clean and the water pressure was good.

We got the room for a good price,location good for airport. However we felt there were faults.

We were on the ground floor and it smelt of damp in hall way and in bedroom so we slept with window open, problem in bar it took 20 mins to get 4 drinks,with 1 person in front,nobody seemed to know how to serve drinks, food not that good also service,not enough staff on.so I have to say experience quite poor

we could,nt have asked for a more comfortable or friendly place to stay and good atmosphere in the bar

Great little bar restaurant and good gatwick shuttle bus or fliht connection

Location, value for money, well appointed rooms, reasonably comfortable, have stayed here many times when working within a 20 mile radius.

In some rooms the beds are very low to the ground, in all rooms the water pressure is on the low side, but still very good value for money

The restaurant/pub was lacking in any sort of ambience or comfort.

The hotel was located in a quiet part of London and was convenient to Gatwick airport and bus/train stations. The room was very clean and comfortable, excellent value for money. Would stay again if I was taking another city break with kids.

Not impressed

Our room was not cleaned properly so we were shown 5 other rooms in which all were not acceptable in cleanliness... The carpets were not vacuumed, the bathrooms had hair behind the door on the floor and the desk and tv had oily fingerprint residue. We were not offered a refund nor discount and had no choice but to take the best room we were offered. We were not offered assistance to move our luggage to the new room. The manager was not courtious as when my sister was trying to hold the hallway door open so she could get through with her luggage the manager walked past letting her hold the door open for him...how rude. I did make a not of this to him. We had to take toilet paper from our old room as there was only a few sheets of toilet paper in our new room with no extra rolls. The bathroom sink was plugged. We were not at all impressed with this hotel and think we should have been offered a discount or refund. I do not know how this hotel will stay in business given the poor management. The cleaners sit in the rooms chatting with each other messing about... Very unprofessional! I will not recomend this hotel ever! Also not health and safety contious as the hallway outside our room had very dim low lighting you could hardly see ... not safe at all! Also the shuttle bus driver had his music blaring... Not very professional at all. So not impressed do not stay there!