De Vere Hotel Slaley Hall  

Obliging staff and beautiful surroundings; great breakfast choices.

my wife@I had a very comfortable stay at this hotel.my wife{pat} went for some spa treatments whitch took ages to book as there was only one member of staff on. all pat was given the chance of was 2 half hour sessions on diferent days.whitch was not what she was affter.when pat got the treatment [half hour]the receptionst said when my wife handed over the money O sorry it is up £5 but the new brochure isnt out yet.Also there was a smell in the corridors of smoke when the log fire was on i was surprised the smoke alarms didnt go off.regards Stan Reid

A lovely venue in a lovely location, great facilities and high quality cuisine

Good facilities, relaxed atmosphere,friendly staff, lovelly country location and good value for money

Swimming pool, gym and cosy atmosphere with log fire.

Quiet/efficient,relaxing and good value for money

Excellent.

A bit cold as the heating in the room wasn't working and they couldn't fix it, find a freestanding heater or move us to another double room. Admittedly, we didn't realise there was a problem until after midnight and they did offer us a move to a twin.

Friendly and helpful staff. We went to a wedding which was beautifully catered for. I booked through Booking.com because I wasn't able to get wedding discounted room through Slayley itself /unhelpful / rude staff on phone when I tried to book. Actually told me I'd get an inferior room if I booked through a third party which actually did seem to be the case it wasn't one of the refurbished rooms other wedding guests got.

Telephone staff at Slayley actually told me I'd get an inferior room if I booked through a third party which actually did seem to be the case it wasn't one of the refurbished rooms other wedding guests got.

What a lovely hotel. The decor was fab.

Breakfast was very poor and not to 4 star standard. Evening meal was also not up to standard.

the breakfast was great that was it

no heating in room, room cold and felt damp, i would never go back been in better travel lodges

This is our sixth visit and that says it all

The beds need replacing

The facilities are second to none. Great spa and sitting room.

Peace and quite . chill out time just what we needed.

The hotel is very nice in itself, building, facilities, location etc. However, the food and mass catering dining room are poor for a hotel that trades on being upmarket. Points: breakfast plates too hot to hold, no signage to inform of this; full English breakfast poorly cooked, scrambled eggs dried out and actually green in colour, fried eggs dry and hard, bacon soggy, sausages undercooked. All very unappetising, mass catering at its worst. Poor service, had to ask 3 times for breakfast coffee. No bread rolls, just sliced white and seeded bread. Mass catering restaurant evening meal was poor quality and service poor. We won't be coming back.