Sloane Square Hotel  

Great location is n Chelsea and central to many bus lines:-)

small rooms but very comfortable.

The location. We were upgraded to a Club Room. Staff were pleasant.

We'd booked a twin room but the Club room was King bed. That was acceptable but we were not told the difference between a Club and a Superior room i.e. we used a small bottle of water from the mini bar for which we expected to have to pay £2.20 but found later that this was complimentary - we would have used two! The room, towards the quieter back of the Hotel was still noisy, (because of air-conditioning fans?) Don't know what it was but it went on all night and was intrusive. The bed lights were linked so that the insomniac who wanted to read in the night had to disturb the other who was trying to sleep. While Cote was OK the food was not up to the standard one would expect from this grade of Hotel.One evening we almost couldn't get a table for Dinner because we hadn't booked. We didn't expect to have to book a table at an Hotel in which we were resident. On booking we were informed that breakfast would cost £9.50 pp. We were charged £13.95 pp plus 12.5% service charge. Niggly things but when paying £400 per night to stay there we expected something better.

Location, comfortable, restaurant and rooms clean and well serviced. Would be back again but Never a front room!...I normally stay at the Sloane Club so very familiar with the area but it was full..

Room 211.. Very noisy outside....did not sleep for 5 nights! Aircondioner equally as noisy...felt like a freight train going through my bedroom!

Room view to oversee the square.

The basement toilet, first impression not very pleasant due to the smell of the who area. Need to do something, maybe it is the air circulation or maybe something else, especially early morning.

staff,overall casual comfort - feel like home atmostphere nespresso machine in the room, nice toiletries, location, style. everything in good measure - never too much or not enough

bathroom is really small - nice but really small no music for iPhone 5 :-)

Location and friendly staff

A perfect location in the city centre with the undergroung station nearby. The staff was very friendly. As a plus - brasserie Côté which offers a great breakfast/ lunch/ dinner.

Perfect location, pleasant area and very close to tube station Small, but nice room Comfortable bed Lovely view over the square from our room

Quite expensive for a hotel which is "just a room", but given the city and location I guess this is quite standard Poor water pressure in the shower Cold bathroom due to AC and cold stone floor

Location

Small room

Location is excellent. Staff is very friendly and helpfull. Rooms are comfortable.

Functional and efficient. Polite and helpful staff.

Shower very small

The staff were fantastic. The location is excellent for shopping and sightseeing.

The dinning room where breakfast was served was disorganized and so we went elsewhere for the remaining 2 days of our stay.

Perfect location, clean room, fairly new furniture, comfortable bed, bathrobes and slippers, friendly staff, nespresso machine in the room.

The power of the shower was rather poor. The heating was quite noisy. No separate kettle for the tea, had to pour hot water from the coffee machine and my tea had a mixed taste. The room did not overlook the Sloane Square, but the wall of the Trinity Church which is just 2,5 meters away. It was not a big deal since as we did not spend much time in the room, but it was confusing since we were told upon arrival that we got a complimentary upgrade.

Very well organized and friendly staff. Centrally located and round the clock service. Rooms have a great view overlooking the Square and were comfortable to stay in

Excellent service. Very kind and flexible personnel. Jasmin at the reception was the best, always willing to help and seek for a solution, kept smiling no matter what. Area is not to busy and located near many great locations, such as Buckingham Palace, Harrods and London Eye. Own parking available and safe. Free expresso and tea in the room, big bed and very comfortable. Room was very clean. Despite located at the front side, the room was quiet enough.

Actually just minor points. The sink stopper didn't work. The bathroom was too cold, windows hardly isolate. The breakfast was a bit confusing. Full English breakfast was standard and ok, but if you want eggs, such as scrambled, you aren't allowed to take the rest. We had to pass stairs with the baby wagon, though personnel was very kind to help. Parking was very expensive, although at least a safe place.

Location, Friendly staff, Cleanliness, Location, Location

The sitting area by the reception desk stands some improvement, especially the furniture

The location,if you're going to Cadogen hall thirty seconds you're there.

Nothing to dislike.

Nice beds

Great position. Pretty room overlooking Sloane square. Nespresso machine was a nice touch and Internet is now free.

The double glazing didn't keep out noise from traffic and late night revellers from the nearby discotheque.

The lovely Jasmine, at the reception desk: nice, efficient, smiling and not oversmiling. Very classy. The room setting, good taste, large, perfect, quiet The spontaneous upgrade to a larger room The expresso machine

The noise from the heater The shower which is not great in terms of pressure / comfort

The location is very convenient for my business

The breakfast is very poor one of the towels in my bathroom was not clean enough the shower did not work properly I could not open the window of my room the room was noisy (next to an engine for the air system or something similar) bad smell of food in the corridors

The staff where efficient and friendly, obliging with knowledge of the bus services for london.

Overcharged on leaving! which was resolved when I phoned the following day straight away.

Very friendly staff, solving all our requests, even a private parking place for our car.

The room was quite small for the paid price.

i moved out because it did not have cable TV and despite i was on 4th floor i could smell resturant cooking in my room specially in the mornings .

I have been staying at this hotel For at least 1-3 times the past 5-6 years while traveling on business. In general I have had a good experience. The last two stays have not been so good.

The duty manager and one of the front desk staff were extremely hostile and rude. She was not interested in hearing anything. If the management lof the hotel is interested, I can give further detail.