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London Road, Royal Tunbridge Wells, TN1 1DS, United Kingdom – Show map
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17 properties in Royal Tunbridge Wells
Including hotels, apartments, villas and more.
236 verified reviews
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Smart And Simple Hotel's staff speaks: English
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BBQ Facilities, Grounds
Fitness Center, Spa, Massage
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Shared Lounge/TV Area, Laundry, Ironing Service, Meeting/Banquet Facilities, Honeymoon Suite
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All older children or adults are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 239 reviews
Value for money
Show reviews from:
This Victorian hotel overlooks the scenic Royal Tunbridge Wells Common and is a 5-minute walk from the historic center of town.
Score from 326 reviews Good
A 7-minute drive from the centre of Tunbridge Wells, Salomons lies in 36 acres of picturesque grounds, and offers high-quality en suite rooms.
Score from 495 reviews Very good
Set within a 19th-centure, Grade II heritage-listed building, the American themed Smith and Western Hotel offers unique, individually decorated rooms, just a short walk from the historic Pantiles...
Score from 203 reviews Excellent
In the middle of the Pantiles, the historic center of Tunbridge Wells, The Tunbridge Wells Hotel is less than a 5-minute walk from local shops and less than half a mile from the train station.
Score from 131 reviews Very good
The hotel is very well placed for the town centre and a short walk to the station for trains to London and Hastings. The staff are very friendly and most helpfull.
friendliness of the staff they could not do enough to help. I will be using this hotel again
Easy to find, friendly staff, loads of facilities and great wifi
Not enough pillows
location near the centre of tunbridge wells is very good
no parking on site
Friendly helpful staff Good Facilities Close to Railway Station
Web Site should say up front that Hotel only has 2 car parking places Slight smell in Shower room before Extractor fan changed the air
We were greeted by a very friendly staff member and the room was comfortable, clean, and warm.
Both myself and my partner were not able to have a shower in the morning as there was no hot water just cold water. I mentioned this when paying and this issue wasn't fairly addressed and we were not refunded. We were asked to send an email which I don't class as customer service when the issue isn't addressed face to face. The wifi was also not working, the lady in front of us in the queue also advised of this and she was told it was an issue with her device and not the wifi - this was also not addressed when we mentioned it. So for a one night stay and no shower in morning and no wifi available this was not value for money. A discount should have been offered. You cannot in the middle of winter expect guests to have cold showers!! The colleague on front desk serving did not have any empathy for either the customer in front of us or our complaints - of which the hot water issue was a big impact on our experience and stay.
Friendly staff Comfortable and spacious roon Nice shower
Perhaps more lighting in room Remote to tv not working
Great location, good price. Staff were so friendly and really a credit to the place! Bar was a lovely benefit, we didn't eat at the restaurant but it looked nice. Rooms were nice, pretty basic but clean and better than expected for the price. Full length mirror was great and hanging rail with hangers was a nice extra for us. Later check out time than some places we've stayed in the past, which was great after a night out! Also when we called about arriving later for check in they were understanding and it wasn't a problem. Parking permits were available for £5, and could be added to the room bill, this was really helpful for us!
The only negative is extremely picky, but it just would have been nice to have a plug by the mirror - or another mirror by the desk/plugs :) - as I said this is minor and only if I was being very picky! I brought an extra mirror from home so I could use that.
Good location in town,for us near our family Large room ,modern bathroom Tea&coffee facilities, Wifi in all areas Excellent breakfast ,cooked to order(extra charge) Extremely helpful and friendly staff Overall was good value for money ,will use again when in TW
Car parking a bit hit and miss,no dedicated hotel parking ,but other than that ,hotel was fine for our stay
I liked everything
Staff very friendly and helpful, good location.
The Bathroom needs some attention, grout and sealant would tidy it up. Mould on window should be cleaned off. Carpet needs shampoo cleaning.
Good value, friendly staff and good location. Nice sized room with comfortable bed but shabby round the edges.
Pleasant welcome, big smile. Very quite room. Fantastic shower, hot and a massive deluge head, room for two too! Simple room, good decoration considering the age of the building.
Nothing really. Ok, so...parking for two cars. However get there at change over time and you could be lucky. On street parking outside can usually be found. No big deal.
Room was very spacious and well equipped
shower is small and could not work out how to get the "removable" head to work. Sink was very small and the shelf straight above it was not a good idea as you can't wash your face without hitting the shelf or splashing the water all over the bathroom.
Size of the room, excellent decor, dark curtains
out dated common ways
everything about the whole establishment was first class, not sure how many stars it is rated but you would have to look long and hard to find better...really excellent value too..oh and a breakfast to die for... yum yum
could not fault it which is rare these days....so friendly too
The room was clean spacious and the hotel well situated.
Not all the staff we're friendly. And if you are single person staying there dining you are ignored for larger parties of dinners.
Could have been cleaner, blind in bathroom was dirty and stained and some areas of the room needed replacing such as a rip in the carpet.
Good central location and easy access in and out of town. If you are only there for a night it's not too pricey, even on a Saturday night! The staff were very welcoming and friendly.
The bed was positioned right next to the radiator, (had to be careful not to burn yourself when getting into bed) and right next to the window (bit noisy) - an odd layout considering the room was quite large.
great location for tunbridge wells town centre
no parking on site
The steaks in the restaurant.
Lack of parking and mould in the shower
Room 30 Great shower Very comfortable bed Good location for town
Poor parking Lots of niggles with the room: Cold water tap was a trickle Crooked shelf Very few coat hangers See through curtains
The location, room, size of the bathroom
Shower was slow and poor and also the tv only had basic channels and a poor reception - crackly tv screen
The location, the friendly staff and the vastly improved breakfast.
our room was a little tired, there was no safe in the room, no plug near a mirror so you couldn't see to dry your hair and a few more shelves/drawers would help.
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