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Newest reviews for Smiths Hotel

  • Susan
      United Kingdom
    August 29, 2014

    Good breakfast and friendly staff.

    The stairs at the top of the hotel are very steep and feel unsafe.

    7.9

  • Eleftherios
      Greece
    August 28, 2014

    Just the staff serving the breakfast.

    Everything else.

    4.6

  • Ruby
      United Kingdom
    August 28, 2014

    Location

    The room was too small. Up 3 flights of steep stairs. Said there was free parking, this was no the case. No free wifi Breakfast staff very unwelcoming.

    4.6

  • Anonymous
      United Kingdom
    August 28, 2014

    Room excellent clean and comfortable.

    Noisey neibours cutlery not clean.

    7.9

  • Abe
      Netherlands
    August 27, 2014

    Personel

    Somewhat small and prize room

    5.8

  • Anonymous
      United Kingdom
    August 27, 2014

    Decor and breakfast

    Wifi does not work, experience of bedbugs. Please get this sorted.

    5

  • Anonymous
      United Kingdom
    August 25, 2014

    There was blood stains and poo stains on the mattress , I have photos to prove it , absolutely disgustin.

    4.2

  • Joe
      United Kingdom
    August 24, 2014

    Breakfast was really good. The staff were helpful and the hotel was in a good location.

    We found the room very small and cramped. The bed was uncomfortable and the bathroom wasn't clean. The shower pressure was poor.

    5

  • Tania
      United Kingdom
    August 23, 2014

    The staff were very helpful and worked hard to keep the hotel clean. They also helped with luggage and the breakfast was really nice.

    The hotel it's self it old and run down and is in need of a refurbishment. The whole place needs to be painted the beds need be changed as they are very old and the water needs to be looked at as we did not have hot water at night. Double glazing of the windows or block out curtains might keep out the noise of the street and the light.

    5.5

  • Nicolas
      France
    August 21, 2014

    Breakfast: poor service, tiny room, filthy tables. No parking place available.

    4.6

  • Lorraine
      United Kingdom
    August 19, 2014

    Staff very friendly. Breakfast good. Rooms clean.

    Room had double and single beds. Bit squashed. Step at bathroom bit of a hazard.

    7.5

  • Anonymous
      United Kingdom
    August 18, 2014

    Location good. Reception staff friendly and helpful. Breakfast good

    Toilet flush broken on arrival-resolved within an hour however. Cups and saucers in room dirty. Towels and toilet rolls not replaced without going down 3 floors to request - no lift. Fire door outside our room banged shut every time it was used-frequently throughout the night!

    5

  • Yasin
      United Kingdom
    August 18, 2014

    parking space

    breakfast, location

    6.3

  • Anonymous
      United Kingdom
    August 17, 2014

    Good clean bathroom.

    WiFi did not work. Room small and very unpleasant. Breakfast small and poor quality. Reception small and unpleasant.

    3.3

  • Anonymous
      United Kingdom
    August 15, 2014

    Hotel in an excellent location with parking facility.

    Hotel could do with improvement in appearance.

    6.7

  • Stephanie
      United Kingdom
    August 14, 2014

    Breakfast were quick and tasty Great location

    Beds little hard

    7.5

  • Anonymous
      United Kingdom
    August 14, 2014

    Not quite what I expected, but it was well cleaned, breakfast included at choice of meal.

    All down to personal preferance but bed faced window so light shined straight into ones eyes, caused me a migraine.

    6.3

  • Joergen
      Norway
    August 13, 2014

    Nothing

    Thight stairs and corridores. Felt filthy, more like a dirty hostel or guest house, than hotel.

    3.8

  • Anonymous
      United Kingdom
    August 13, 2014

    Good location Great breakfast

    Lack of facilities The price (though I appreciate that was dictated by 'market forces')

    5.4

  • Nanda
      United Kingdom
    August 12, 2014

    Value for the money because we had 1 rooms quadruple room and 1 Queens quadruple room. We stayed 5 adults in Queens quadruple room which is quite spacies, clean toilet & shower. Breakfast is good & helpful service.

    Definitely not a good welcome, because we found 5 travelling bags & 2 ironing tables (with torn sheet) in front of quadruple room entrance. Room no4. Which brings me a bad impression before entering into the quadruple room. Carpets are old & dirty. Didn't even think to remove my shoes. Shower not good . Couldn't even adjust the hot water.

    4.6

  • Anonymous
      United Kingdom
    August 12, 2014

    The location

    The sheets were stained as were the towels. The window was faulty and the room was tiny. The electricity panel was cover by plywood and the plugs were over crowded. The room was at the top of a narrow staircase and the door of the hallway was linked to the wall of our room which meant that every time it was opened, we were disturbed with it banging shut. The staff were unhelpful and unhappy when we asked for clean towels. Couldn't get breakfast as there were no seats in the dining area and it appeared as of the hotel staffs family were taking up most of the room. Service was definitely below average. The decor was dated and smelled. Not worth a visit

    3.8

  • Anonymous
      United Kingdom
    August 11, 2014

    The entire hotel was free from background music; a great relief. Our room was comfortable and quiet. I was given extra bed covers when I asked for them. The staff were all friendly and polite.

    The shower didn't work properly and the hot water seemed to be off in the afternoon. The TV's controls were very mysterious but we did manage to watch something.

    8.8

  • Ismail
      United Kingdom
    August 10, 2014

    Staff friendly and helpful.

    Breakfast for us vegetarian limited.

    8.3

  • Anonymous
      United Kingdom
    August 8, 2014

    No lift, grotesque rooms.

    3.3

  • Anonymous
      United Kingdom
    August 6, 2014

    It's a great location, friendly helpful staff. Nice breakfast. Parking. No frills.

    7.9

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