Best Western Hotel Smokies Park  

Food, bedroom layout, quiet

Poor weak shower, poor selection of draught beers.

Great room at a great price, there was a noisy wedding party when we stayed but we couldn't hear a thing from our room - fantastic!

Really good attitude of staff. I needed vegetarian sausages for breakfast and they got them for me for the sunday.

I couldn't find the kettle at first but was directed to it by a very kind night porter!

Very comfortable room.

Very noisy night.

The room was spacious and extremely comfortable. Staff were very helpful. Food was good.

Parking can be a problem if the hotel is hosting an event.

I thought that the hotel and the facilities were very clean, and the reception staff are very welcoming and freindly.

The residents bar. I ordered 2 pints of beer from the bar, both I had to take back because they tasted funny and smelt like sewer water, so I then got a bottle of beer thinking what could go wrong with this but it was served with a mouldy lime, I took it back to the bar and it was replaced with a fresh one. I then ordered three more bottles of beer, one for me, my wife and a freind and yet again the limes looked as if they had been pulled out of the bin. They were full of mould and rotten. So then I had to wait ten minuets whilst the bar man went to get some fresh limes from the kitchen. I could understand if it was the end of the night and the bar had been busy and they had not noticed the bad limes but it wasn't we had just arrived and it was our first round of drinks.

Friendly Staff Bar Good Food

No Heating control - seem to be cold most of the time. External light outside bedroom window seem to be on all night. Only 3 tv channels worked. No kettle for tea or coffee. Hotel needs to be refurbished as it looking old in parts. None of the above was reported to the staff as I was only there one night.

We was made yo feel extremely welcome the staff couldnt do enuf for us. The hotel had a lovely ambiance to it. Will definately stay again

Very weird noises coming from the bathroom alnight!!

location was great, very quiet and we had lovely views from our room. nice big room. very clean.

pillows not very comfy

hotel staff, friendly and polite. Room, warm and cosy.

slight traffic noise from busy road.

all very wellcoming and i stayed an stay an extra night too

none

good all round place and location good food sensible price

Room was clean and a good size. The bed was comfortable. Room was nicely decorated. Reception staff were polite and helpful. Nice to have a sauna.

I didn't get al lot of sleep, because the hotel plumbing system is extremely noisy. Every time another guest used a sink, or the toilet elsewhere in the hotel, I was woken up by rather loud whooshing noises of water. Also, I was extremely warm, and could not turn down the radiator. There was no air conditioning. The sauna could do with being a bit hotter, and both the female and male shower were out of order! I walked back to my room with a towel around me to shower. I was disappointed in this, as this was my reason for booking this motel, over a cheaper one nearby. The bread on the sandwiches I had in the Bar One on site was all dry and had clearly been pre-prepared sometime ago, despite the bar being almost empty. They forgot the accompanying homemade coleslaw, so I asked for it. I was then brought barely a mouthful of it in a bowl.

I love the hotel and have stayed there a few time lovely staff food and rooms

My stay this week was not as good as my other times no Internet hairs in bath and sink light had gone. Only small things but nit what you would expect but overall a lovely joyel

Nice soft comfy bed Nice bathroom with power shower .

Coke and cider was flat

I liked the decor in the bar area. My room was very spacious, comfortable and warm. The location was ideal for visiting my family.

Comfortable room - lots of space and everything worked.

Food service in the restaurant took forever. One person working very hard but it took nearly two hours to have two courses.

The room was very comfortable and clean. The welcome at reception was friendly and efficient..

Oldham! I prefer to pay on arrival so that there is no delay queuing at departure time. The car park spaces at the front of the hotel are narrow and the access around them is very limited.

Arrived after midnight and was welcomed by your receptionist who took trouble to explain the layout etc.

Reasonably priced and located central to most of our needs. Beds were large and comfy.

Could not control room temp so we were far too hot during the night. Lounge was noisy with non-residents.

Very comfortable room and helpful hotel staff. Recommended

Big room, nice king size bed,very clean,low price ,this has to be the best hotel bargain ever.

Nothing to dislike

Friendly helpful co operative staff. Hotel, spotlessly clean. Welcoming. A very nice stay.

No bar staff had to ring reception for drinks Restaraunt shut no food had to leave hotel to find food after a long journey

The room was good but there was a small hole in the wall that could be easaly be re-paired room 201

just the mirrow is in the wrong place when the wife was using it no one could get passed