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Chelsea Bridge Apartments

hotel A 10-minute journey by public transport from the centre of London, Chelsea Bridge Apartments offers luxurious serviced apartments with free Wi-Fi and just a 3-minute walk from Battersea Park Railway...

Most recent booking for this hotel was today at 00:36

Score from 588 reviews Very good 8.5/10

Hyde Park Suites

hotel With stylish décor, modern kitchens and free Wi-Fi access, these suites are a 5-minute walk from Hyde Park. Bayswater Underground Station is just 500 metres away.

Most recent booking for this hotel was 8 minutes ago

Score from 1131 reviews Review score 6.3/10

Newest reviews for SO West

  • Lucy
      United Kingdom
    7 July 2014

    Location was good

    very bog standard apartement


  • Mark
      United Kingdom
    3 July 2014

    Considering the reviews of this place have been poor, me and my girlfriend could not fault it. Very clean, everything we needed was at hand. Great location, a short walk from Sheperds Bush tube station and plenty of good places to eat. Comfortable bed with two balconys in the bedroom and living room. Would defo stop there again.

    Nothing major, dishwasher broke down.!


  • Tim
    1 July 2014

    Clean and spacious for location and price.

    Poor wifi and apartment was very hot.


  • Anonymous
    26 June 2014

    Location and value and responsive staff.

    Dirty oven and ventilation not working.


  • Waqas
    17 June 2014

    I liked the big refurbished apartments. open planned bedroom, kitchen/lounge. nice location

    poorest bed which was very uncomfortable. When asked to change the staff simply refused saying that these were the new bed mattresses they have bought. they would have boight new but highly cheap quality. the springs were coming out. if you have back problems than please done choose this ,if you choose this than inform them that the new bed should have a good mattress. They charged my credit card in advance to my stay , I had clearly only given clearance for a preauthorization only. I was suppose to pay them in cash. they did not accept cash payment. this was miss declaration on behalf as well as SO west behalf.


  • Ross
      United Kingdom
    27 May 2014

    Clean new built apartment, tastefully decorated, lovely balconies and friendly staff.

    No dishwasher tablet's supplied, some basic kitchen implements were not supplied, Hair dryer was in a bad way and kept over heating (Test on plug was out of date).


  • Ada
    13 May 2014

    The decor in the apartment was lovely, very comfortable and quiet complex. Very well suited to family's too.

    It took the staff in charge 30 mins to show up with keys for us to get in. We arrived to check in at the designated time as mentioned in our confirmation of booking email. And no light in the lift.


  • Nicola
      United Kingdom
    6 May 2014

    Location to where we were visiting

    It was noisy by a main road however that was the only fault


  • Mike
      United Kingdom
    6 May 2014


    Poor cleanliness: Pubic hairs on bathroom floor and around bath Empty condom wrapper on floor by bed!


  • Maurice
    19 April 2014

    I enjoyed every minute I stayed here. The location was awesome. Their facilities were top of the range. I do really look forward to come back here again.


  • Anonymous
      United Kingdom
    13 April 2014

    size of appartment

    wifi was rubbish, no microwave, only 1 tv, needs one in bedroom


  • Clare
      United Kingdom
    9 April 2014

    Location, space, bedroom, cleanliness, bathroom, good access to public transport, privacy and kitchen faciliities. Friendly staff.

    Lift lights damaged, arrival instructions were a bit confusing


  • Steve
      United Kingdom
    8 April 2014

    Place was clean and freash with agood sized fridge and freezer.

    We were called on the day of our stay (whilst travelling) on our home phone to say that we had to arrange for someone to bring a key to the apartment. This entailed a 15 minute wait after a long journey.Surely this could have been relayed to us by email in advance of our trip. The TV remote control was missing and one of the toilet seats was cracked , also the shower in the ensuite dripped on for ages after being switched off. Would suggest a refund of some sort is in order!


  • Kris
      United Kingdom
    1 April 2014

    Excellent two bedroom apartment with great living area/kitchen. Located very near Sherpherds Bush Empire and tube station. An excellent base for West London.


  • Felicity
      United Kingdom
    1 April 2014

    Spacious, stylish apartment, with wood floors and lots of light. Close to Shepherds Bush so good transport links

    The apartment block felt unfinished and our apartment felt as if it had not yet been completed, with a bare cable in the bathroom where the light should be. The bedrooms are next to the road which is very noisy and the curtains are very thin so do not block the light.


  • Alex
      United Kingdom
    31 March 2014

    The apartment was very spacious and the staff were informative and friendly. Would definitely stay again.



  • Alison
      United Kingdom
    29 March 2014


    Mismatched , old tatty furniture. No hot water, no reception, none of the usual things available in an apartment.


  • Paul
      United Kingdom
    29 March 2014

    Small balcony in living room and bedroom.

    The apartment walls were grubby and stained. Every thing was broken. The toaster had melted. Chairs were ripped and had cigarette burns. Indoor tv aeriel was bent providing poor reception. No lights in the lift. Various lights out in the apartment. The bathroom skylight leaked when it rained. Lots of road noise. The sofa and bed were insanely hard. Needless to say, we won't be staying here again.


  • Vasundhara
      United Kingdom
    25 March 2014

    It is close to a tube stop

    I am afraid I would not recommend a stay here. They had a problemwith the water supply so had to move us to a different property. This wasnt a problem for us but the changed apartment was of a lesser quality and they refused to compensate this until a long argument. Not only this they kept changing their story and unhelpfully do not have an apartment price list anywhere! The appliances don't all work and the rooms don't look like the photo. The worst of it was all the arguements to get compenasation and the in charge kept changing his story. This company is best avoided I would say


  • Anonymous
      United Kingdom
    14 March 2014

    Handy location for what we wanted

    No signage to apartments. Had to go to the bike shop to ask as no one was there to meet us. Bike shop was really fed up with having to direct people yet again! They phoned for us and it was 15 mins before anyone arrived. Guy who showed us round barely spoke English so we didn't know a lot about the apartment and had to work it out for ourselves. Housekeeping very sloppy. No valances on divan beds. No full mirrors in bedrooms and too far away from power points. Cleanliness poor. Dust and hair on the bathroom floor!! Would not book these apartments again!!


  • Stephen
      United Kingdom
    14 March 2014

    The location was excellent, with pubs, restaurants, tube stations ect close by.

    If you want to keep clean don't come here.The plumbing in this apartment was awful. The first morning we woke to no water at all, after calling reception, we were told the water would be back on at 09:00, by 09:30 there was still no water. We rang reception again to be told it would be now on at 10:00. Well this time came and still no water, the day was getting on, so we had to go out without a shower. When we came back in the evening, the water was back on we ran a bath, but there was no bath taps, so we had to fill it from the shower, this took ages, in the end we had to take off the shower head from the pipe to get the water to flow quicker. Well the bath was full but there was it was too hot, so we had to leave it an hour to cool down enough to get in. It was that slow in filling, we had to share the water and that wasn't the end of it, when we came to drain the bath, the water wouldn't go away, we gave up and went out, when we came back, it had eventually drained. The next morning we had to check out by 11:00 we woke, went to shower but found it impossible, the hot water was gushing out the shower head, while the cold water was just a dribble. There was no way we could use this, we would have been scalded. We rang reception to complain, but no one answered, it went to answer phone, I left a message and we waited 15 minutes or more before ringing again, and again it went to answer phone. I thought this strange, so I rang straight back using my girlfriends phone, who he didn't know the number ! Low and behold he answered, we told him of the problems, he said he could do nothing as it was a sunday, we asked to speak to the owner, I was told that he couldn't be des turbid on a Sunday ! We were told that he would be in touch within 48 hours, it is now four days and we have heard nothing.


  • Joanne
      United Kingdom
    11 March 2014

    We liked the main front lobby as you couldn't get into the apartments without the main key. The place was comfy with all you need for when you're not out and about. The beds were lovely and comfortable and pillows were nice. We liked the view from the balcony. The weather was nice so we were able to sit out. As you stepped outside your apartment door, the hallway lights went on so you didn't have to fumble around for the light. The apartment was nice and spacious and nicely clean.

    We arrived after early evening after a day at work so wanted to just get dinner and watch some tv knowing we had a busy wknd ahead. We had a nice tv but had no remote control so couldn't really turn it over properly and had no guide. Awoke in the morning to make breakfast and have a shower to get on with our busy day and there was no water.. I understand these things happen but when we rang so west to tell them, they didn't seem very sympathetic at all. There was only 1 mirror and that was in the bathroom. No plug sockets anywhere near that I could see what I was doing whilst drying my hair or putting my make up on. This was a day we should have been in and out and already running late due to no water. No lights in the lift. As I'm not a fan of lifts at the best of times this really didn't help. Sounds like a real moan but I'm just telling others what our stay was like. Overall I WAS very happy and YES I would definitely stay again..


  • Bianca
      United Kingdom
    19 February 2014

    Loved being able to communicate with the staff at all times. Everything was explained in plain English. Good location, apartment was spacious and warm even had a balcony!

    Only problem the lift light wasn't working


  • Liz
      United Kingdom
    12 February 2014

    Location Had large flat to myself cooking washing and ironing facilities so good for longer stay.

    curtains didn't fit windows noisey area ran out of hot water so had to wait to wash hair.


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