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Show map Solent - A Shire Hotel & Spa

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Newest reviews for Solent - A Shire Hotel & Spa

  • Matthew
      United Kingdom
    August 26, 2014

    Staff very friendly and efficient

    Slightly bland decor?

    8.8

  • Anonymous
      United Kingdom
    August 26, 2014

    The Contemporary Lounge areas The Spa

    Overpriced Bar/drinks were over-expensive The room/bathroom Tired, drab decor in bedrooms Not much better than a Premier Inn

    5.8

  • Anonymous
      United Kingdom
    August 26, 2014

    Could hear every sound from adjacent room and plumbing noise from everywhere. Were in room140.

    7.5

  • Dorota
      United Kingdom
    August 26, 2014

    Big, nice rooms nicely furnished. Fantastic food in the hotel restaurant!!!

    It's a bit expensive

    7.5

  • Evabella
      United Kingdom
    August 25, 2014

    Staff smiles and polite staff.

    NO option if arrived late No food can be ordered or dilevired ro rooms. Children no option of dood after 21:00 in the evening! SO SAD...,

    5.8

  • Peter
      United Kingdom
    August 22, 2014

    Swimming pool, al fresco dining, convenient location.

    9.2

  • Fabio
      United Kingdom
    August 21, 2014

    Sleep at room 208 ! The elevator to noise !! But ok ! Thx

    9.2

  • Samantha
      United Kingdom
    August 19, 2014

    The Hotel was beautiful and had a very calming atmosphere. The Staff were friendly and helpful, the facilities were brilliant particularly the pool.

    The beds were uncomfortable, the double bed was saggy and made my back ache, the sofa bed was supposed to sleep two but was not really big enough and you could feel the bars of the frame through the mattress. It would put me off staying again.

    8.3

  • Anonymous
      United Kingdom
    August 18, 2014

    Spa facilities Staff friendliness Attention to detail for children Breakfast service

    9.2

  • Hugo
      United Kingdom
    August 17, 2014

    Swimming pool big room nice running and walking parks nearby Pool and sauna/steam room real friendly staff

    Strict hours on kids banned form playing with inflatable toys in poplin afternoon, evening Small outdoor terrace form pool really expensive breakfast lack of business centre to use PC Noisy wedding party at 3am smoking in corridor difficult to find

    7.1

  • Rob
      United Kingdom
    August 15, 2014

    Cleanliness and frienliness

    extotionate bar pricing even the on-site pub was extortionate. breakfast was mediocre. Pre-payment from debit card not reimbursed 6 days later.

    7.9

  • Suzanne
      United Kingdom
    August 12, 2014

    Spacious rooms lovely and clean. Very helpful staff.

    There was a wedding on the weekend we were there and unfortunately our dinner was booked for 7.30 but we did'nt sit down to eat until past 8 the order for food was requested before we went in, but still arrived late, I think on weekends when they have a function there should be more staff to accomodate the redisidents. No special cookies for the children were in the rooms for them, which was a shame because I told them before we got there, that they were getting a little suprise.

    9.2

  • Belinda
      United Arab Emirates
    August 12, 2014

    Friendly helpful staff. Very comfortable room, AC very efficient .

    Would have like a porter to carry my bag to my room, the girl on the desk new that I was disabled and that my husband was joining me later but offered me know help with carrying my bag to my room :-(

    7.5

  • Yvonne
      United Kingdom
    August 9, 2014

    Another enjoyable stay at The Solent Hotel..very convenient to Southampton and New Forest also a great base for Portsmouth and surrounding area with main road only couple minutes away...

    10

  • Anonymous
      United Kingdom
    August 5, 2014

    Rooms good and clean

    Shame about the restaurant service, as we had children we were rushed to book a table and be sat by 6:30 pm or "ELSE", which we duly complied .And that is when the waiting began -when our food arrived it was cold , no offer of drinks refill -as we wanted more drinks.As for deserts -it came 45 minutes after we had finished the main meal.By now the children were grumpy and sleepy!We could overhear the family next to our table berating the manager for exactly the same thing we were going through, they stormed off!We left at 21:30hrs almost hungry.Breakfast was another nightmare -very rationed and when we asked for a well done egg it never arrived until we had to go and get it ourself 30 minutes later.The staff seemed completely overwhelmed.The rooms were quite nice, beds very comfortable!The 2nd night we opted to drive to gun-wharf quays to get a decent meal.I will not recommend anyone looking for fine dining to stay at the Solent hotel .I would encourage you look elsewhere.Spa facilities were ok-but very average!

    5.8

  • Sina
      United Kingdom
    August 5, 2014

    The Pool, children's trail

    Initial room did not have sofa bed as requested. Final room size with bunk bed was too small. There was no Cheese or Ham included in the breakfast.

    6.7

  • Eric
      United Kingdom
    August 5, 2014

    The extra touches like the personalised cookies waiting for the children when we got to our room. Staff were very helpful and friendly. Even though there were hen parties staying there, we had a restful stay and a quiet night. Will certainly use this hotel again!

    10

  • Anonymous
      United Kingdom
    August 5, 2014

    Swimming pool and general ambience of the spa. Very helpful staff

    9.2

  • J
      United Kingdom
    August 2, 2014

    Room

    Girls disappointed: swimming pool closed all day

    6.3

  • Sarita
      United Kingdom
    July 31, 2014

    The location and the Al Fresco restaurant and the staff.

    The cleaniness can be improved, i.e. the light switched at the back of the TV were full of dust and the taps in the sink were loose. We ordered additional towels House Keeping and these were not delivered. The hair dryer in room 233 was blowing cold air and I had to make 2 calls to get a hair dryer brought up to our room.

    6.3

  • Phil
      United Kingdom
    July 27, 2014

    the room was spacious, air conditioned to a perfect temperature, had TVs in both area (kids and adult's room), the pool was great and clean, they had German beer on tap and the breakfast was brilliant - cannot fault the hotel in any way.

    10

  • Simon
      United Kingdom
    July 23, 2014

    We have stayed at the hotel before and the service is excellent (generally). The named cookie for children in your room is a nice touch. The leisure facilities are excellent.

    When I booked, I could only get room only. When we checked in I asked for breakfast to be added and were told this would not be a problem. When we went to breakfast the first morning it had not been added and we had to explain this to the lady in the restaurant. The morning before we arrived, I rang the hotel to book dinner for three of us, including our 11 yr old son. Reception put us through to the restaurant and we booked dinner for 3 at 8.30pm. When we arrived at the restaurant there was no record of our booking and we were told children we not allowed in the restaurant after 7.15pm. They agreed to seat us in the restaurant but put us in a corner on the end of an empty table of 8. This was supposed to be a nice dinner for my wife's birthday.

    9.6

  • Robert
      United Kingdom
    July 22, 2014

    Very well run hotel with an excellent staff.

    9.6

  • Kevin
      United Kingdom
    July 15, 2014

    The junior suite was very comfortable and met our expectations.

    The swimming area seemed quite dirty, especially in the steam room.

    6.3

  • Sharon
      United Kingdom
    July 7, 2014

    loved the pool

    bed was too soft and seemed old

    7.5

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