Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United Kingdom
39B Queens Gate Gardens, Kensington and Chelsea, London, SW7 5RR – Show map – Subway access
Excellent location — rated 9.3/10! (score from 378 reviews)
Rated by guests after their stay at Fraser Suites Queens Gate.
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
1684 properties in London
Including hotels, apartments, villas and more.
378 verified reviews
We speak your language
Fraser Suites Queens Gate's staff speak: French, English, Arabic
Booking is safe
When you book with us your details are protected by a secure connection.
Food & Drink
No parking available.
24-hour front desk, Luggage storage, Concierge service, Laundry, Dry cleaning
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
French, English, Arabic
From 16:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
Extra beds are not available.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
A security deposit of GBP 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 378 reviews
Value for money
Show reviews from:
suite formula perfect for a family with a grown-up son. Close to tube
Breakfast was very poor quality, better go out!
Very comfortable bed and furniture. Location near major museums and tube lines. free laundry facilities. Helpful staff.
The hotel was wonderful, location great and fantastic room for a family. Great to have a gym.
We booked our stay with bookings.com and they would only take our reservation if we booked two rooms, one single and one suite. Our family could have all fit in that suite. We felt very upset about this, as we spent a lot more money then we needed to. When we discussed this with the front desk they said they couldn't do anything because we booked with bookings.com The hotel should be directing the online sites regarding reservations.
Location Room Sizes Outdoor terrace area (when clean)
Whilst the staff were not rude per say, they were however somewhat a bit dismissive. The outdoor terrace area was always littered with empty beer cans, un emptied ash trays until late of each morning. A little more care in what was a great area required more attention.
Noisy air conditioning
2 mins from the tube. Very stylish and clean apartment. Couldn't fault it. Would definitely stay again.
Location. Quality. Friendly staff.
The people above us were very heavy on their feet the sound was quite loud.
Really loved the location and be able to walk to places so easily. Staff were really helpful and room had everything we needed and were very clean and comfortable.
For a family of 4 the space was a bit tight....
Great place to stay, so close to tube station and some nice restaurants Staff were very friendly and helpfull
Rooms were amazing. Location was great with underground round the corner and plenty of attractions nearby.
Some staff were not friendly or helpful. Bar closed too early at 10pm and no room service menu.
Location Cleanliness Wi Fi
Limited size of apartment Expensive price
We were a family of four and the room was perfectly adequate for our 3 night stay, comfortable, bathrooms contemporary and v clean. Exactly as it is on the website and what you would expect from a 4 star rated hotel. We would totally recommend to others and would stay here again.
The front desk staff speak limited English, not appropriate for front desk staff who are greeting guests at a hotel of this level in England to not speak English. Makes it very difficult to get basic information so we gave up and avoided asking, choosing to google what we needed to know instead! How bad is that! I think they should invest in front desk staff English lessons.
If you want to be near the Kensington museums, then this is a perfect choice as they are just a short walk away, as are the Royal Albert Hall and Kensington. The apartment we had was spacious and very well appointed. The staff couldn't have been friendlier or more helpful.
Excellent location for local amenities and access to the rest of Central London. The quality of the building renovation is high: there's all the mod cons whilst original features are still preserved and space is creatively maximised within each unit. The housekeeping team are diligent and have great attention to detail, leaving my apartment spotless every day (incl. Sunday) of my week-long stay.
The continental breakfast selection is average (but competitively priced for hotels in this area). Due to the original building shape, each unit is quite different and some have windows which do not receive much sunlight, even if the interiors are quite generously sized.
had to leave... :/
Friendly staff. Great room. Great location
No record of my booking. A breakdown in communication somewhere along the line
I didn't have big expectations for this accommodation but it was reasonably priced for a group of girls for the weekend so we booked it. I am a huge hotel snob and I have to say the 1 bed apartment we stayed in was very lovely...well stocked, lots of mod cons, comfy bed, high end furniture and new bathroom. The air con wasn't very powerful and the room got warm with hot London weather but I would stay here again without a worry and recommend to friends wanting to stay in Kensington.
There wasn't room service but there is a bar on the ground floor with quick bar service so this isn't a huge issue. Can't fault the accommodation and price is good for central London.
Location was great for south kensington and museums. Lovely renovated building and great staff. Nicely appointed appartments, with great kitchenette.
We stayed four people in an appartment, but were not notified that there was only one bedroon and the other bed was a sofa bed. Although this worked out fine, it would be nice to be notified of this when booking.
Location Room size Modern Bathroom Air Con Everything
Annoyance of morning staff
What didn't I like should be the question. Everything about this hotel was AMAZING the staff were fantastic. I left my iPad and credit card there and they did everything they could to get them back to me. A+++++
Equipments were really nice, especially kitchen and dishware. Besides located close to tube and museums.
it took time hot water had come out from the shower.
Very nice rooms...BUT ..Very dusty and dirty!
Loved having the space and facilities to hand. Very convenient location with good tube links. Will be going back later this year.
No instructions for hob. Would like items like salt and pepper to be provided along with a TV in the bedroom and a dustpan & brush. Just picking small things up though because it was perfect and we will be back.
Too noisy suite facing street And lack of proper block curtain , gets street lights
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.