Fraser Place Queens Gate

The accomodation was far beyond my expectations

Excellent location. Less than 5 mins walk to the train station and supermarket. Many food outlets available around the area. The hotel staff are very helpful and friendly.

Can further improve on the furniture provided in the hotel room.

good location; excellent service from the staff; good facilities within the room

Within walking distance of the Royal Albert Hall. Very clean & comfortable.

Very convenient to stations, museums, shops etc. Great value for money. Having a laundry was good. It was raining - they even lent us an umbrella! We will be staying there again.

Good location, spacious room

Shower could use an upgrade

Friendly, helpful staff. Central location.

Could have done with a bigger kitchen/cooking area.

shopsightseeing

we had to stay in a basement room , no light , stuffy. The windows were locked in the bedroom , and the airco did not work because it was not above 25 degrees .We were promissed that they would give us another room as asap , that did not happen

The room was well set out, comfortable, had facilities for self catering, bed was more than comfortable, evening staff were very helpful. It was more than a nice place to stay, easy access to transport, staff more than obliging. Good part of London, easy access to most interest.

Breakfast selection maybe could be expanded, but it is noted that the region does offer alternative sources. The toilet in my room didn't flush properly.

I liked the location, near the underground, shops and walking distance to Hyde Park and Imperial college campus.

The bathrooms were rather old and the water supply a bit hit and miss. It is also on a main road and the noise from the traffic, police sirens and ambulances was constant during the night.

The hotel staff members were very very helpful and eager to answer our questions. The big size of the room, well, it was a very nice and modern 2 room apartment. The kitchenette had all we needed to fix breakfast and dinners and everything worked perfectly. Housekeeping was very good too, they did our dishes...thanks!. Free Laundry facilities were a godsend after been touring Europe for two weeks.The location of the hotel was great!, Only a short walking distance from Gloucester tube (open top tour buses stop there too) and nice supermarkets, pubs, internet cafe and places to eat just around the corner. I must say that it exceeded my expectations. We had a very pleasant stay there. I highly recommend it if you´re traveling with children.

I did not care that our room was facing the interior of the building or that once in a while we could hear our neighbors. I would have liked more to have a shower than a bathtub because I was traveling with my elderly mother. Besides that, at least for our needs it was perfect. Thanks again to the front desk staff for all the help!.

The location was wonderful - so close to the tube, Kensington and Knightsbridge as well as Kensington gardens. The room was very spacious and I enjoyed having the kitchenette. The staff were always very friendly and courteous.

Only a couple of minor things - the lighting was a bit dim and there was only one mirror (in the bathroom) which meant when drying my hair - I couldn't see what I was doing as, of course, with all UK hotels, there isn't a power plug in the bathroom.

Location of the hotel, friendliness of the staff, room layout.