Atrium By BridgeStreet  

Bedding nice and clean. Kitchen fully equiped.

First impression poor. Laminate floor black scrap marks from entrance to sitting room. It is not a "aparthotel" No hotel Service at all, no towel change . One facecloth for 2 people. 1 Radiator not working first night. Burnt controls. Old technology tv'S. Although they have rooms facing canal which would have been be quiet. We were in the noisiest room on the corner of 2 main road in the centre of Manchester. Nightclubbers, police sirens, buses, etc. Basic lodging, not suitable to a romantic aniversary weekend and certainly doesnot warrant a 4 star rating. Very poor value for money, a family run bb would be preferable.

Having not stayed in an apartment hotel before I wasn't sure what to expect but have say that it was an all round enjoyable experience. A great, central location and friendly helpful staff. I found the apartment to be very spacious and comfortable and the Atrium apartments is now first on my list of places to stay in Manchester and one that I will definatly be reccommending to others.

While it wouldn't put me staying at the Atrium apartments again, there were a couple of things that I found annoying. These were - I found very problematic to get connected to the internet, which I finally managed to do 2 days into my stay. I had many phone calls with reception and the external internet company that you use but they offered very little in the way of helpful advice beyond trying to change the router and cables in the apartment. I eventually figured it out by myself but feel this could of been avoided by having more experienced skilled staff on the other end of the telephone helpline. I do think that offering wi-fi in the apartments would be benificial. One day during my stay, I had a maintenece engineer enter my apartment unannounced. I was still in bed and have got say that I was quite surprised by this. No matter where you stay, I don't think it's good practice to allow staff to enter rooms unanounced and although I didn't make a fuss, I wasn't very happy about this. The only other minor points were the lift was slow and the t.v and dvd player wasn't great. Like I said at the start, overall I really enjoyed my stay and will definatly stay there again but you asked me to list good and bad and I am only trying to be constuctive and offer you my honest opinions.

Central to the city - easy access to cultural ppaces of interest, shopping, hospitality and public transport

(a) The terrible aroma emanatingf from the sewer beneath the lift that took us to our apartment - merely having anotice apologising for the inconvenience is not good enough - when will it be resolved and what steps are being taken to purify the air. (B) the aroma emanating from the Indian restuarant below the apartment - although we were four floors up we could smell asian cooking in the kitchenette/lounge area - didn't give you encouragement to hang- around and recline in the aprtment (c) the noise from the road below - people going from bar to bar, talking loudly, singing and making merry and the sound of traffic (all manner of) from the roads below - why is there no double/triple glazing? And (d) why were there only a single facecloth (there were two sets of towels) and such a small supply of soap products

It was very noisey. On ione side its next to a disco. We asked to be moved, which they kindly agreed to, but on the other side the industrial heating generator is on all day and is very noisy - to the extent you can not leave the window open and there is no air con.The funishings are adequate but tired.

Amount of space within apartment. Very good amenities. Excellent location. Nice to be high up from street level. Nice relaxing living room too. Felt like home.

Shame the tv is still an old 4:3 style set rather than widescreen. Odd selection of tv channels available. No sky sports news!

It was more like a flat than a hotel room so there was a lot more space and you were not confined to one tiny room, The cooking facilities were also excellent for a hotel. The price was very reasonable,

Wow what a find!! Looking for a decent hotel for a weekend stay, I was very impressed when I fell upon this gem!! Studio apartments with everything you need for your stay, with hotels you need to go out to find food but with this there is no need to leave!! With sainsburys a short walk away- stock up on some essentials and bring a stack of DVDs and you can lock yourself away!! Kitchen had everything you need. Was very impressed with everything in our room. The only thing I would say is you expected such a modern apartment would have up to date tv's in the rooms- but both bedroom and living room tv's were the old Style quite small, if they upgraded to flat screen tv's it would finish of the rooms perfectly!! But apart from that, we were very happy with the service, we were left alone to get on with our weekend. The location is ideal too as everything is within walking distance! On a last note, the price was very reasonable!! I defintaly would stay here again. A*

I loved how I felt like it was my own apartment. The rooms were really clean, laid out amazingly and I would definitely be staying there again due to it being next to canal street. Next time.........remind me to bring oven pizzas and Chips ;)

The lift was pretty small had had quite a bad smell to it

The faciltitys in the apartment like home from home. The staff were friendly

Fire alarm kept going of for no reason but found out it was because detector went of in other apartment. There should be air freshners in there as smelt bit musty

Excellent location for Canal St & short walk to the train station.

The room could do with a little modernisation, tv & dvd from the dark ages & poor picture quality. The room was clean & tidy but the toilet brush in the bathroom was filthy.

Was quite

- Room was not cleaned properly (floor was filthy) - TV was really old and made a high pitched buzzing noise, plus no batteries in controller - Hard to regulate the heat - Hot water ran out quickly and booster switch was not working - Location is quite a walk away from everything - Terrible access if you have a pram (you need two people to go anywhere, or wait for someone to pass)

Good location, spacious, comfortable, good fittings and furniture.

Lift ceased to work during our stay and was repaired, it was essential because of my wife's knee; could have done with more pillows

The facilities, the ease of check-in, the friendliness of the staff and the service was all first class. I called the Atrium a day earlier to make a slight amendment to my booking but the system was down. When I checked in, they apologised for the system being down, and gave me a room exactly as asked for after my amend with no waiting around. On top of this, I even received a courtesy phone call, further apologising for the system being down which I wasn’t expecting, and they didn’t need to do. I had a very nice stay, and will always look to return.