Sorrento Hotel & Restaurant  

Good value with splendid staff and within easy reach of the city

Staff very friendly and helpful. .

Lighting could be better in room.

busy road, cracked tea cup in room,dirty toilet

The readiness of staff to help with my needs, and the reliability of meals, etc.

It is a very friendly place, most of the staff are related, they are an Italian family and it created a very warm atmosphere. I can't fault the helpfulness of the staff and the efficiency of the hotel. The breakasts were superb, and we ate in for one night and it was a good meal. It was a short busride from the city, and there is a big car park for guests. Very relaxed atmosphere.

We were in the front of the hotel and the road was very busy late into the night and early in the morning. I wish we had been given a back room, so I think it would be worth requesting this if you book there.

The staff were very helpful and polite

Our room was very small, 107. Didnt like the glass window in the bathroom door also no blind a the bathroom window.

We did not enjoy our one night stay at the hotel at all. The room was musty smelling , had the heating blasting out which we presume was to counteract the damp and mouldy walls. This Hotel rates as one of the worst accommadations we have ever had the misfortune to stay at . After reading the reviews I attempted to cancel the room with you but was advised the full price of the room would be charged to cancel booking . However, we decided to give it a go and stay at the hotel as alot of reviews are quite negative and of course personal views and are not always accurate.But in this case they were spot on and described the place exactly . The hotel needs closing down and renovating to tackle the mould and damp - The English breakfast was nothing to write home about , it consisted of baked beans ,sausage,egg and mushrooms and toast, that wasn't even toasted !!! - overall it was a Horrible smelly hotel in badly need of decorating and renovating - How it was awarded 3* I will never Know.

Convenience for public transport to and from city centre and railway station. Staff courteous. Light airy restaurant for breakfast.

Bedroom space cramped. En-suite very small. Bath poor size. Would have been better described as en-suite shower. No guests used the restaurant in the evenings during our four night stay.

Hotel Staffs are professional, friendly and helpful.

Bt Openzone and bt fon are not accessible. Uk Three 3g network coverage is poor in room and they have not free wireless option for internet.

I really like the quiet and that it is run by a wonderful Italian family from Sorrento. There is a peacful, home type calm about the place, and I was delighted to have use of the internet in the lobby. The staff is wonderful; friendly and helpful in every way. There is 24/hr desk service. The breakfast if really great; freshly cooked and quickly served.

The only thing that I did not like was not having real coffee to make in my room. There was only granular instant coffee, which tasted really awful.

The hotel was small and friendly. The staff were happy to help with anything they could. It was excellent value and would definately use again.

Friendly, clean bright.

The room on the front was on a busy road and quite noisy. I think they shoulkd offer a quiet option. Short staffed over the weekend.

The hotel has a lovely atmosphere and is a genuine family run business, which is great to see nowadays. The rooms were very comfortable, with all amenities, and the breakfast was excellent. There is ample car parking and for the room rate the hotel has everything one could ask for. I was delighted.