Premier Inn Southampton City Centre  

Breakfast

Train lines close to bedrooms

Proximity to City Centre and Football Ground. Included breakfast excellent. Staff helpful, especially car park attendant.

Only one hand towel provided. Poor view from room.

convenient for shops, st. Mary's football stadium, shops and restaurants. port. restaurant/bar within hotel. Staff very friendly and helpful.

We did manage to park easily, but we were lucky as parking is limited. Was a little noisy..could hear the guests in the room above moving around.

not enough tea and coffee sachets

Spacious Room Cleanliness

Noise lack of adequate soundproofing

we met friends who were cruisng so it was a good location for that

Good quality for fair price. Breakfast is simply great!

Room comfort, good breakfast, helpful friendly staff

very friendly staff.Fantastic breakfastspacious room well insulated from noise.very relaxing

enjoyed it all,so did mother

Great location Clean friendly staff

N/a

Very friendly staff Good location, very close to the city centre and train station. Excellent breakfast

Occasional train noise

very clean staff very friendly and helpfull

car parking differcult at times

Restaurant position on 5th floor

Mattresses seem to be a bit firmer than previously

Large spacious room, hot water Clean room. Loved it

Room services closed too early at 9.30pm had to go to reception to ask about general enquiries no one was answering the phone on desk. Would have liked to order some food from restaurant.

As usual good standard alround.

cost more than realised £49+ Breakfast=Parking Needs to be made clearer on your booking form

very little.

the toilet that flushed only when it wanted to the window that would not close, only after husband had to bend a bar with a spoon only 2 pillows on bed none other in room and whatever the bath was cleaned with, it left the surface slippery and my husband fell and cut his elbow.

Staff were welcoming and helpful when we had cause to complain about the noise from the room next door Parking very easy Great location for access to St Marys

Our stay was disrupted by a very noisy group of people

Very friendly receptionist who took time to explain how to get to our evening destination

Couldn't park, had to park in the church across the road which felt a bit dodgy, I had expensive equiptment in my boot so I was concerned. Plus I had to carry laptops etc and came across some dodgy looking youth under the underpass, I was with a colleague but would have felt unsafe on my own.

The location of the Hotel and, being a Premier Inn, you knew exactly what you were getting.

Spacious bath

The double espresso in the restaurant, costa in the shop 10 times better, plus my steak was not cooked to my preference, but the staff on hand dealt well with my complaint

Good breakfasts Friendly and helpful staff

Our room backed onto a noisy railway line. Other noisy residents. Car parking charges.

Location. Bar/Restaurant on the 5th floor.

Heating did not work which meant our room was freezing. Not good with 2 young children. To their credit, they reimbursed me.

I was pleasantly surprised with everything the premier inn had to offer. Spacious rooms which was clean, friendly staff, a lovely restaurant with great food overall myself and my family enjoyed our stay and would recommend premier inn.

we was lucky enough not to have any complaints about our stay.

Location and easy parking

Rooms are excellent. They are very comfortable and well designed. I wasn't able to try the breakfast because it was not included to the price.

They have lots of locked doors. Every time yous should use your room ID card. Even for the elevators you have to use your room ID card.