Southampton Park Hotel  

I was really disappointed by the room. Indeed I booked it because of the pictures I saw on booking.com. On the pictures the rooms looked very new, clean and design. But it wasn't the same one at all in the hotel! The room was small, old and not design at all! The pictures on your website don't correspond to this hotel at all!

Location

The Hotel description-eg. Pictures on the web- is very misleading. Could not believe the poor state of the hotel when I first arrived. I struggled to get in with my small suitcase as the spinning doors were tiny, needed the help of another guest - a member of staff saw me and walked away. Elevator dirty and very very small. Corridors smell bad - especially at breakfast time. The floors and doors are very noisy, could hear every single move of other guest. I could hear the other guests using the toilet and and talking. There were loud noises @ 4am, could not sleep. Ceiling peeling off, toilet dirty, bath tub with pubic hair. Fire system outdated. Electric cables showing in the bathroom floor.

The WiFi charges are scandalous, in this day and age 90% of hotels give it free, I will never stay there again...

Location good. Friendly staff, Good breakfast, plenty of it.

It gave the impression of being a four star hotel, especially from the interior. It was only when I was leaving that I noticed that it was only three stars. Up until that point I thought that I was getting great value for money.

Location and the pool. Clean.

Paying for parking and although the room was comfortable the duvets on twin beds were small and only fit for children. Think the reception staff could be more welcoming although they gave good information.

Whilst we found the restaurant staff, friendly, helpful and accomodating we felt that the reception staff were not very welcoming with one older gentleman not even saying hello or giving any eye contact.

Location and price

The. Hotel is in dire need of a makeover. The window frames on the stairs were absolutely filthy.

swimming pool and hot tub. breakfast was cooked well.

the view of a large black down pipe from our window.no heating in room asked if it could be put on and we were told 6pm however it never did come on.all the floor boards in our room made a noise. really in need of a referb.at breakfast we sat there for 10 mins or more no staff came to take our order , tables not cleared.It was my partners 50th birthday and the staff saw we had balloons and it would have been nice if someone had said happy birthdayhave a good time but no nothing!! its just the little things that make the difference x

Very close to town

Would of been better if you could check in earlier so you can have more chance of useing the facilites.

I have stayed at Southampton Park hotel for about 6 times. It fits me by location, as I have relations with Southampton Solent U-ty. Location is good, prices also not high, the staff is very pleasant. Some comfort might be improved, location of rooms is not convenient enough.

The most I like is a location of the hotel. Also the staff is pleasant, breakfast is good.

Clean, warm, good staff, breakfast excellant good choice.

Comfort and efficiently run, good service.

Noise of party. We were warned on arrival and it did stop at the time they said it should end