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Newest reviews for Southbank Guesthouse

  • Angie
      United Kingdom
    4 August 2014

    the decor lovely ,breakfast yum , the room so clean and bed so comfy ,

    the black pudding was over cooked.

    9.2

  • Richard
      United Kingdom
    9 July 2014

    Staff very friendly. Perfectly situated in Elgin.

    9.6

  • Marthinus
      United Kingdom
    8 July 2014

    Good location, interesting little street. Clean, many electrical plugs in room. good breakfast. Papers at breakfast.

    The Wifi failed in the evening. Not owner's fault.

    8.8

  • Fiona
      United Kingdom
    6 July 2014

    I thought everything was excellent and I enjoyed my stay. I was playing golf locally so the location and services met my needs.

    A more powerful shower would be great, but I'm just being ultra picky.

    10

  • Lesley
      United Kingdom
    5 July 2014

    Staff Location Clean and friendly

    7.1

  • Anonymous
      U.S.A.
    23 June 2014

    reasonable price, good location; available for last-minute booking (I got the last room).

    A bit hard to find, but had I downloaded a larger map, this would not have been a problem.

    8.3

  • Wendy
      United Kingdom
    18 June 2014

    Was clean staff friendly

    7.5

  • Sid
      United Kingdom
    13 June 2014

    Very welcoming - will definitely use again

    8.3

  • Gerard
      United Kingdom
    12 June 2014

    spacious clean room perfect location friendly staff excellent breakfast

    wi-fi was coming and going but i believe everywhere in elgin is the same

    10

  • Steve
      Canada
    10 June 2014

    We never got a chance to find out whether we liked or disliked the Guesthouse.

    We had a most unfortunate experience with the Southbank Guesthouse. Just 20 minutes from the Guesthouse, where we held a confirmed booking.com reservation made two days earlier, we were call by Isobel, who told us that she could not accommodate us for the night because the guests occupying the room assigned to us had “decided to stay an extra night” and had “taken off for a day of sight seeing without checking out of their room” which left her no choice but to decine to honor our reservation. When asked why she had not simply removed their things from the room – as hoteliers do under like circumstances – she said that if she had she done this when she realized her predicament, she would have had to clean the room herself : the maid had already left for the day. Instead, she said that she had found us a comparable place at the same price. This was not the case: Southbank is in the center of Elgin and the place where she sent us was outside of the center. She suggested that, since she had not taken our money, she had no real responsibility toward us. If the Southbank Guesthouse can do this to people holding a confirmed Booking.com reservation, how can anyone ever feel confident again that they will not be dumped in the same manner in the future?

    5

  • Claudio
      Switzerland
    13 May 2014

    Owners, staff, room, breakfast

    9.2

  • Andreas
      Sweden
    28 April 2014

    My boyfriend and I were travelling Scotland for 7 days together with my parents and Im pretty sure we could all agree that this was the best and coziest place we stayed all week! We stayed in the rooms at the top floor and even if they were a bit smaller than the rest, they were perfect for us since we like it cozy. It was nice and clean and felt a bit like staying in someones guest room. The owners were lovely and the price also included a great homemade english breakfast :) I warmly recommend this place!

    10

  • Anonymous
      Germany
    27 April 2014

    good location near city center, 10 mins walk to bus station, 5 mins to railway. Therefore very convenient to explore the Speyside Whiskey Distilleries around. Nice small town with a huge 24/7 supermarket just behind the railway station.

    8.3

  • Sheila
      United Kingdom
    22 April 2014

    I liked the friendliness of the staff, I was made to feel very welcome and my room was very clean and comfortable with an excellent shower.

    Nothing to dislike.

    8.8

  • Melissa
      United Kingdom
    22 April 2014

    We were made to feel very welcome as soon as we arrived. Our room was nice and large and very clean. The owners we very attentive and made sure we were happy at all times throughout our stay. Also we were very happy with the breakfast provided, there was plenty to choose from and the service was brilliant!

    The only thing that was missing for us was a dvd player as we had our kids with us and would of been nice to of been able to put a film on for them before their bedtime

    9.6

  • Peter
      Norway
    30 March 2014

    Welcoming and really helpful to attend to particular needs. Would book again and have advised our Elgin representative so for colleagues' information.

    Nothing at all!

    10

  • Heather
      United Kingdom
    29 March 2014

    very homely .

    10

  • Sandra
      United Kingdom
    16 March 2014

    Breakfast was superb. Everyone was very friendly and helpful.

    10

  • George
      United Kingdom
    1 March 2014

    location and value

    nothing everything was adequate

    7.1

  • Adrienne
      Canada
    23 October 2013

    Elgin is a beautiful city and the owners at Southbank Guesthouse were great. Lots of great suggestions for things to do and even though it was raining we loved our stay and plan to return.

    9.6

  • Anonymous
      United Kingdom
    16 October 2013

    staff friendly convenient to town

    7.1

  • Sandra
      Australia
    2 October 2013

    Very central location for walking to restaurants.

    The street the place is located in is very narrow and hard to drive to.

    8.3

  • Ronald
      United Kingdom
    1 October 2013

    Comfortable and clean accommodation with friendly and helpfull staff. Great breakfast. Very central for shops and tourist attractions. Overall a great place to stay.

    10

  • Kosie
      South Africa
    3 September 2013

    Good service. Breakfast good. Breakfast variety good. Beds comfortable. Pillows very good. Room neat, clean and spacious

    No dislikes

    9.2

  • Joyce
      United Kingdom
    28 August 2013

    We liked it as it was central to where we wanted to be.

    Being on ground floor meant we were woken up very early as breakfast room next door and some guests cars and bikes right outside window.

    7.9

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