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36 Academy St, Elgin, IV301LP – Show map
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6 reasons to choose Southbank Guesthouse
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11 properties in Elgin
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74 verified reviews
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Southbank Guesthouse's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
16:00 - 19:00 hours
08:00 - 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Southbank Guesthouse accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 74 reviews
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the decor lovely ,breakfast yum , the room so clean and bed so comfy ,
the black pudding was over cooked.
Staff very friendly. Perfectly situated in Elgin.
Good location, interesting little street. Clean, many electrical plugs in room. good breakfast. Papers at breakfast.
The Wifi failed in the evening. Not owner's fault.
I thought everything was excellent and I enjoyed my stay. I was playing golf locally so the location and services met my needs.
A more powerful shower would be great, but I'm just being ultra picky.
Staff Location Clean and friendly
reasonable price, good location; available for last-minute booking (I got the last room).
A bit hard to find, but had I downloaded a larger map, this would not have been a problem.
Was clean staff friendly
Very welcoming - will definitely use again
spacious clean room perfect location friendly staff excellent breakfast
wi-fi was coming and going but i believe everywhere in elgin is the same
We never got a chance to find out whether we liked or disliked the Guesthouse.
We had a most unfortunate experience with the Southbank Guesthouse. Just 20 minutes from the Guesthouse, where we held a confirmed booking.com reservation made two days earlier, we were call by Isobel, who told us that she could not accommodate us for the night because the guests occupying the room assigned to us had “decided to stay an extra night” and had “taken off for a day of sight seeing without checking out of their room” which left her no choice but to decine to honor our reservation. When asked why she had not simply removed their things from the room – as hoteliers do under like circumstances – she said that if she had she done this when she realized her predicament, she would have had to clean the room herself : the maid had already left for the day. Instead, she said that she had found us a comparable place at the same price. This was not the case: Southbank is in the center of Elgin and the place where she sent us was outside of the center. She suggested that, since she had not taken our money, she had no real responsibility toward us. If the Southbank Guesthouse can do this to people holding a confirmed Booking.com reservation, how can anyone ever feel confident again that they will not be dumped in the same manner in the future?
Owners, staff, room, breakfast
My boyfriend and I were travelling Scotland for 7 days together with my parents and Im pretty sure we could all agree that this was the best and coziest place we stayed all week! We stayed in the rooms at the top floor and even if they were a bit smaller than the rest, they were perfect for us since we like it cozy. It was nice and clean and felt a bit like staying in someones guest room. The owners were lovely and the price also included a great homemade english breakfast :) I warmly recommend this place!
good location near city center, 10 mins walk to bus station, 5 mins to railway. Therefore very convenient to explore the Speyside Whiskey Distilleries around. Nice small town with a huge 24/7 supermarket just behind the railway station.
I liked the friendliness of the staff, I was made to feel very welcome and my room was very clean and comfortable with an excellent shower.
Nothing to dislike.
We were made to feel very welcome as soon as we arrived. Our room was nice and large and very clean. The owners we very attentive and made sure we were happy at all times throughout our stay. Also we were very happy with the breakfast provided, there was plenty to choose from and the service was brilliant!
The only thing that was missing for us was a dvd player as we had our kids with us and would of been nice to of been able to put a film on for them before their bedtime
Welcoming and really helpful to attend to particular needs. Would book again and have advised our Elgin representative so for colleagues' information.
Nothing at all!
very homely .
Breakfast was superb. Everyone was very friendly and helpful.
location and value
nothing everything was adequate
Elgin is a beautiful city and the owners at Southbank Guesthouse were great. Lots of great suggestions for things to do and even though it was raining we loved our stay and plan to return.
staff friendly convenient to town
Very central location for walking to restaurants.
The street the place is located in is very narrow and hard to drive to.
Comfortable and clean accommodation with friendly and helpfull staff. Great breakfast. Very central for shops and tourist attractions. Overall a great place to stay.
Good service. Breakfast good. Breakfast variety good. Beds comfortable. Pillows very good. Room neat, clean and spacious
We liked it as it was central to where we wanted to be.
Being on ground floor meant we were woken up very early as breakfast room next door and some guests cars and bikes right outside window.
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