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Property highlights

Free WiFi

Places of interest:

Exeter Cathedral (0.2 miles)
Show map Mercure Exeter Southgate Hotel

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The Magdalen Chapter

hotel An impressive building with a fitness centre and an outdoor pool open all year round, The Magdalen Chapter is a brand new hotel for 2012 boasting free Wi-Fi, a bar and 24-hour front desk.

Most recent booking for this hotel was today at 20:02

Score from 494 reviews Fabulous 8.7/10

Newest reviews for Mercure Exeter Southgate Hotel

  • John
      United Kingdom
    31 August 2014

    Quality Hotel with helpful staff. Room very clean and well presented. Nice Pool.

    10

  • Roderick
      United Kingdom
    28 August 2014

    Have stayed many times at Southgate Hotel however just a small point the lane swimming floats made the pool somewhat restricted.

    7.5

  • Leanne
      United Kingdom
    27 August 2014

    Lovely, helpful staff. The décor of the hotel is very nice. A 5 minute walk from the Cathedral and the city centre.

    Disappointed with the leisure facilities. For the money we paid and the standard of the rest of the hotel the spa facilities really let it down. Our main reason for booking this hotel was because of the leisure facilities.

    7.9

  • Gordon
      United Kingdom
    26 August 2014

    The hotel was within walking distance of the city centre and the Quay, so you could leave the car and walk. The food was good, the hotel was clean and the staff were very friendly and helpful

    Nothing

    10

  • Steve
      United Kingdom
    26 August 2014

    Always a reliable stay very central to town

    Came back for drinks late and found night stafff no so helpful

    7.5

  • Anonymous
      United Kingdom
    21 August 2014

    Central location, Ample car parking, Friendly and helpful staff, Comfortable rooms, Cleanliness and quiet at night,

    Breakfast not included in room rate, No large outdoor sitting area (only small terrace near major roads),

    8.3

  • Maureen
      United Kingdom
    20 August 2014

    staff exceptional nothing to much trouble, especially Ben and reception desk. Clean, very friendly and welcoming. Good food and quality. Brill.

    NOTHING TO DISLIKE

    10

  • David
      United Kingdom
    19 August 2014

    Comfortable beds

    Horrible room,very depressing.filthy walls and bed head.needs updating and a coat of paint

    5.8

  • Tim
      United Kingdom
    19 August 2014

    Location was great - close to city centre. Smart hotel. Nice pool.

    Privilege room was disappointing - a bit small and no bath.

    9.6

  • Shirley
      United Kingdom
    18 August 2014

    the staff were very pleasant and extremely helpful

    cannot think of anything at the moment

    8.8

  • Elaine
      United Kingdom
    14 August 2014

    Location, decor, parking

    Nothing

    9.2

  • Freida
      United Kingdom
    13 August 2014

    The staff were very helpful and upgraded my daughter and son in law for their wedding anniversary to a very spacious suite which my grandson did not want to leave and he's only 2! Would definitely stay again -good swimming pool for the family and good public areas -plenty of local restaurants if you wish to explore in walking distance

    I think the Rooms would be more welcoming if decorated lighter colours we were on dark side of building -just a personal choice and suggestion -would not put me off using the mercure

    9.2

  • Anonymous
      United Kingdom
    10 August 2014

    Check in staff

    7.5

  • Steve
      United Kingdom
    8 August 2014

    The atmosphere was of a very friendly hospitable place, welcoming and very pleasant.

    The bar area needs a bit of tlc and uplift.

    9.6

  • André
      Portugal
    7 August 2014

    The Hotel has great confortable spaces for business meetings. Good breakfast. Rooms were confortable and with all the necessary amenities. Free WiFi. Good price.

    Bathroom fittings were not very modern, could do with an update.

    7.9

  • Britta
      Denmark
    3 August 2014

    the gym was nice and the pool

    7.5

  • Anonymous
      United Arab Emirates
    3 August 2014

    The location for us was perfect and liked that we could walk into old centre of Exeter

    There was no room safe. Room a bit dated bathroom had a drain smell.

    7.1

  • Andrea
      United Kingdom
    2 August 2014

    Extremely friendly and helpful staff. Very well located.

    Neighbouring room had TV on until early hours of morning - interconnecting door meant it could be heard easily.

    10

  • Cheryl
      United Kingdom
    2 August 2014

    the air con and the swimming pool. Also location close to centre of Exeter

    nothing to dislike

    7.9

  • Christopher
      United Kingdom
    31 July 2014

    Breakfast service could be improved. Forgot my kippers with poached egg. Then when they were reminded about it forgot the egg.

    7.5

  • David
      United Kingdom
    31 July 2014

    Breakfast very good. Rooms very clean & tidy.front desks very helpfull

    No biscuits with tea making. Just felt bar area a bit grubby.

    6.3

  • Richard
      United Kingdom
    28 July 2014

    Location Staff Facilities Bar Room Everything

    Nothing

    10

  • Anonymous
      Ireland
    28 July 2014

    Reception staff very helpful.

    9.6

  • Caroline
      United Kingdom
    28 July 2014

    Staff very helpful and friendly Good location

    decor a bit tired

    7.9

  • Anonymous
      United Kingdom
    27 July 2014

    1. Most of the staff were excellent - very helpful, especially Robert at reception 2. Superb location 3. Excellent breakfast 4. Excellent stylish décor throughout 5. Very comfortable bar area, stylish seating

    1. Except breakfast staff who were brusque, rushed around without any grace or friendliness 2. Noisy young children allowed in smallish swimming pool without any time restriction 3. Lighting in bar area could be better if dimmed a little as evening got later to create better ambiance.

    8.8

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