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Mercure Southgate Exeter
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When would you like to stay at the Mercure Southgate Exeter?| Room type | Max | Rate |
|---|---|---|
| Standard Room with 1 double bed |
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Show prices |
| Superior Room with 1 Double Bed |
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Show prices |
| Executive Room with 1 double bed |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Terrace, Rooms/Facilities for Disabled Guests, Elevator, Luggage Storage.
Activities
Sauna, Fitness Centre, Solarium, Massage, Jacuzzi, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Dry Cleaning, Breakfast in the Room, Bridal Suite, Fax/Photocopying.
Internet
Wireless Internet Hotspot is available in the entire hotel and costs GBP 5.00 per hour.
Guest Parking
Private parking is possible on site and costs GBP 8.00 per day.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
Please note, if cancelled, the total price of the reservation will be charged.
In case of no-show, the total price of the reservation will be charged.
Children and extra beds
Children cannot be accommodated at the hotel.
Extra beds are not available.
There is no capacity for cots in the room.
Deposit
The total price of the reservation will be charged on the day of booking and is non-refundable.
Pets
Pets are not allowed.
Groups
When booking for more than 15 persons, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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Click thumbnail to see a larger photo of Mercure Southgate Exeter. Or show description of this hotel
The guest reviews are submitted by our customers after their stay at
Mercure Southgate Exeter.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
182
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
United Kingdom
December 23, 2009
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Southend United football team were also staying there, on my floor, I met a few of the players who I had not talked to b4. The breakfasts were fantastic and the serving staff courteous and attentive. |
7.5 |
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Anonymous
Mature couple
United Kingdom
December 16, 2009
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shopping xmas meal |
10 |
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John
Mature couple
Sutton, Surrey,
United Kingdom
December 15, 2009
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The position, surroundings and general ambience were all pleasing. We had an excellent breakfast in a well-appointed dining-room It was disappointing that the restaurant was not open to residents for dinner. The carpark barrier malfunctioned. The directions given by booking.com were wrong, Southernhay west is not accessible from the B3183, we got lost. |
7 |
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Kevin
Mature couple
eastleigh,
United Kingdom
December 11, 2009
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All staff very polite, made to feel welcome, room was of a good standard,location was just a short walk from the centre of town. I think you should try and improve the parking procedure as this was the only negative point of my stay. |
7.5 |
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Anonymous
With friends
United Kingdom
December 9, 2009
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The Hotel was clean and the staff were helpful and friendly. The breakfasts were excellent. The hotel was really close to the city centre and great for shopping .The car park was very good too with plenty of spaces. |
10 |
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Penny
Solo traveller
EXETER,
United Kingdom
December 6, 2009
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Friendly efficient service |
9 |
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Clare
Young couple
Liphook,
United Kingdom
December 2, 2009
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Friendly, helpful staff. Great location. Cooked buffet breakfast was cold on the first morning |
8.5 |
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Elizabeth
With friends
Torrington,
United Kingdom
November 25, 2009
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The non- smoking room was lovely especially the bathroom. High standard of cleanliness. The other room booked for our friends was for smokers and was definitlely down market. Also the phone didn't work. However they paid the same as us. |
9.5 |
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Anonymous
Solo traveller
United States of America
November 23, 2009
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When I walked into my room I could smell smoke. I went back to the front desk and they apologized and gave me a new room that was clean and smoke free. Also, I arrive around 12:00 noon coming in from the States. They had changing rooms with showers that allowed me to freshen up prior to going into work as I could not check in at that time. Lack of heath conscious food on the menu. |
7.5 |
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Stuart
Mature couple
Richmond,
United Kingdom
November 19, 2009
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We appreciated the welcome and friendliness of the staff. |
9.5 |
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Anonymous
Mature couple
United Kingdom
November 19, 2009
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good quality room - included a fridge |
9 |
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Anonymous
Mature couple
United Kingdom
November 18, 2009
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The Hotel is in an excellent position for the city centre and has a great bar area for relaxation. The Hotel was incredibly warm which made the room very stuffy. Also, the breakfast was not very good. |
6.5 |
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Jennie
Young couple
Redruth,
United Kingdom
November 18, 2009
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excellent decor and excellent service |
10 |
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David
Young couple
dawlish,
United Kingdom
November 11, 2009
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Everything - A real treat for us! Housekeeping started very early on Sunday morning! |
9.5 |
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Kenneth
Mature couple
Hockworthy,
United Kingdom
November 10, 2009
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Situation and dare I say "ambionce"...in sutch a big hotel.....plus, and this is rare...smoking in a few bedrooms....yep I'm a smoker, but, you other guys are still catered for. Buffet breakfast was one of the best - wife vegi fresh fruit etc.- me full English and Marmite toast +tomato juice. Pool warm and friendly, apart from you 20 lengthers...I obviously went at the wrong time. All staff Great! - need "real milk" instead instead of UHT no problem! .no...........................apart from the little niggle that others have brought up......the 8 pound a day parking! Why in a four star hotel?........Management please get your mind in gear...........Yes I know that it's cheaper than N.C.P. but it still niggles. Not so good. |
8 |
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Douglas
Solo traveller
Lee On The Solent,
United Kingdom
November 6, 2009
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Staff were very friendly and helpful. Bar had a relaxed atmosphere. Food was of a good quality. Breakfast was very good. Room was acceptable , bed provided a great sleep . Flatscreen TV with freeview. Location was good, with secure parking. Bathroom required a little attention, paint peeling off of door and tiles were a little dirty. Also stains on bedroom carpet. Charge of £8 per day for parking .Not what I would consider 4 star standard. |
8 |
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Michael
With friends
Esher, Surrey,
United Kingdom
November 5, 2009
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The hotel was perfect for our stay, mainly for the location being in the centre of Exeter. We did not eat or spend much time in the hotel but the ambience had a good feel. No, it met all our needs for a 2 day stay. |
7.5 |
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Anonymous
Group
United Kingdom
November 4, 2009
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The staff were friendly and it is quite a relaxed hotel rather than stuffy. The rooms were quiet and beds comfortable. It is a bit of a cheek charging extra for parking. |
9 |
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Anonymous
Young couple
United Kingdom
November 4, 2009
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The room was very clean and attractively decorated, as was the rest of the hotel. Brilliant central lacation as well! The only thing that could be done better was the pace of the service during breakfast. We waited over 20 minutes for coffee and toast, and had eaten our breakfast by the time it arrived. The food was tasty though.... |
9.5 |
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Anonymous
Family with older children
United Kingdom
October 29, 2009
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Rooms were comfortable. Reception and bar areas were pleasant to be in. Bar staff were good. Although we had booked two rooms together, via the Internet, we were told that only one had been booked. We had confirmation of booking two rooms but the Receptionist told us that she did not have this on her computer. She then told us that the only available room was on a different floor. This was not good as my daughter is 14 years old. Managers must make sure that bookings are sent through to the hotel staff correctly. We are encouraged to book on the Internet. If you wish us to continue to do so, make sure your systems work. |
6 |
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Geoff
Family with older children
Bristol,
United Kingdom
October 29, 2009
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loaction and friendness of staff |
8 |
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Denis
Mature couple
Cheltenham,
United Kingdom
October 28, 2009
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The quality of carpets in corridors meaning no noise in the evening/night time from other guests |
7.5 |
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Tony
Mature couple
Henley on Thames,
United Kingdom
October 28, 2009
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Great location for city centre. Competent 3/4 star hotel with a good breakfast and all the facilities you would expect. Too warm with little ability to regulate temperature (October). |
7.5 |
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Ali
Young couple
manchester,
United Kingdom
October 22, 2009
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Comfort , Cleanliness |
10 |
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Tania
Young couple
plymouth,
United Kingdom
October 20, 2009
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The hotel was lovely very central and well located - good breakfast and excellent value for money - would stay again |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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