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43 Heneage Street, London, E1 5LJ, United Kingdom – Show map
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121 verified reviews
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City Marque Spitalfields Serviced Apartments's staff speak: English
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WiFi is available in all areas and is free of charge.
No parking available.
Family rooms, Lift, Heating
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child or adult is charged GBP 20 per person per night in an extra bed.
One child under 3 years is charged GBP 5 per night in a child's cot/crib.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 121 reviews
Value for money
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Great size, great location near spitalfields and Liverpool st, spotlessly clean and comfy beds!
you can check in without staff balcony. bath not just shower layout
if something went wrong like you lost phone contact not sure how you would get in
Comfort and space of apartment, very quiet and secure. Nice and bright. Very good bathrooms. The colourful area of Brick Lane is very close but you are not going to go short of interesting food.
I had to provide lots of info twice to prove my identity. I was annoyed at the time but realise it's well worth it for this apartment. Wouldn't hesitate to use again
accommodation just the ticket
No reception so lack of key being available ruined our night as we had to wait about 2 hours for someone to let us in
Excellent location close to both restaurants and stations. Plenty of space in the appartment for at least 4 people. Nice and quiet environment. We truly recommend these appartments to others.
Great location & great security...
Lack of parking facilities
...amazing apartment with all modern facilities...good location.
no negative point!
Modern contemporary design , lift in building , close to shops
We had advised at booking stage that we would be arriving late around 11pm . I was dissapointed that not even a bottle of water was in the fridge . Apart from tea/coffee and UHT milk that was it . I had to go out to find a shop to purchase some basic items water and juice . Breakfast We ordered breakfast as part of our booking but no breakfast arrived . The operator when called advise that they had no record of any breakfast request although it clearly stated an additional charge on our confirmation from booking.com to cover the breakfast charge. The sofa was very uncomfortable and looked like the frame was broken . The apartment was nice but was furnished with basic furnishings so this let down the overall quality finish .
The size of the flat is amazing!! Three bedrooms, two ensuite, with a third huge bath for the third bedroom. Lively neighborhood, so it is not creepy even if coming back very late. Lots of curry houses and Poppies takeaway fish and chips nearby and open late.
The sofas are sooo uncomfortable. Not nice to sit on, and I cannot imagine trying to nap on one. We had a heat and hot water issue that caused us to loose 1/2 a day. All was fixed and they were nice, but we still lost 1/2 a day of a short trip. Property manager accidently took our keys from the box and that took another 45 min to sort out on the same day.
Great location, flash accom for the price.
Everything. Facilities are great. All mod cons and extras. Fully equipped flat. Spotlessly clean. Lovely toiletries. Fluffy towels clean linen. Secure entry. Lovely layout.
Nothing - I cannot fault anything in this apartment!
The location is fantastic , 5 minutes to the tube, 5 minutes and less to good bars and restaurants, 20 minutes walking to The Tower of London.
Parking is difficult in the area
Close proximity to a very charismatic part of London, plenty of bars and restaurants, easy walk to Tower of London and close to Tube stations (Liverpool Street and Aldgate)
Pillows on the bed were a little soft for my liking and the sofas not too comfortable for lounging; minor quibbles though.
High quality decor, toiletries, tea/coffee/milk provided. Great terrace with views of Gherkin
Check in process was difficult, needing to provide two forms of ID and a signed form prior to getting access details (which were late in being provided, and kept being put on hold on the helpline), but once past that the apartment was great.
very secure, clean, quiet. High quality fittings.
Scratchy bed linen, lack of cushions on couches. The last minute security check with threat to cancel booking which was very stressful for us. I do not know why this had to be left until the last minute.
Spitalfields Market, loved restaurants around market And checking out market on Sundays, Thurs, Fri.
Rug in bedroom #4 soiled and some rug cigaret burns. Management said they would be sure to take care of it. I wish they would give me a small discount on my stay
Absolutly excellent accomodation fantastic views and very spacious apartment , kids loved the whole experience , would highly recommend this accomodation . Thanks again to City Marque we will be back .
The only issue we had was regarding getting the key . Once we read how to do this it was no problem but we were buzzed a couple of times with other people having the same problem. Read the information given it makes sense .
Good location in Spitalfields, next to many restaurants, cafes and bars, but still in a quiet side-street. Three-bedroom apartment was very spacious, quiet, comfortable and clean. Wonderful view from the terrace.
The code that had been provided to get the keys upon arrival did not work, so needed to contact the company and was given a new code (after 15 min). Luckily we had arrived during the day and not late in the evening or at night. The water leaked after having a shower, making the bathroom floor quite slippery. No place where to leave luggage after check-out.
The area was perfectly safe and right on the doorstep for the Sunday market at Bricklane
Really good apartment, have enough space and every equipment we need.
A little bit difficult to find it.
Loved the balcony and the location. Apartment was top notch.
Sofa was a bit uncomfortable
Very clean, comfortable, serviced to high standard, very close to tube, some nice restaurants
No option of twin beds - only doubles available. In email before arrival, there was no information with regard to cabinet, key, apartment number - a bit confusing but works well other than that
The neutral decor was very attractive and the apartment was clean and well supplied. It is within easy walking distance of the tube and there are many bars/restaurants nearby.
The shower leaked making the bathroom tiles wet underfoot. The surrounding area is a bit dodgy.
The location was near to where we needed to be and handy for the tube. There was also very cheap parking facilities just around the corner. It was extremely quiet for central London. The layout of the apartment was lovely.
The bath/shower leaked which resulted in the floor tiles squelching.
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