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43 Heneage Street, London, E1 5LJ, United Kingdom – Show map
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89 verified reviews
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City Marque Spitalfields Serviced Apartments's staff speak: English
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WiFi is available in all areas and is free of charge.
No parking available.
Family rooms, Lift, Heating
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child or adult is charged GBP 20 per person per night in an extra bed.
One child under 3 years is charged GBP 5 per night in a child's cot/crib.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 89 reviews
Value for money
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Everything. Facilities are great. All mod cons and extras. Fully equipped flat. Spotlessly clean. Lovely toiletries. Fluffy towels clean linen. Secure entry. Lovely layout.
Nothing - I cannot fault anything in this apartment!
The location is fantastic , 5 minutes to the tube, 5 minutes and less to good bars and restaurants, 20 minutes walking to The Tower of London.
Parking is difficult in the area
Close proximity to a very charismatic part of London, plenty of bars and restaurants, easy walk to Tower of London and close to Tube stations (Liverpool Street and Aldgate)
Pillows on the bed were a little soft for my liking and the sofas not too comfortable for lounging; minor quibbles though.
High quality decor, toiletries, tea/coffee/milk provided. Great terrace with views of Gherkin
Check in process was difficult, needing to provide two forms of ID and a signed form prior to getting access details (which were late in being provided, and kept being put on hold on the helpline), but once past that the apartment was great.
very secure, clean, quiet. High quality fittings.
Scratchy bed linen, lack of cushions on couches. The last minute security check with threat to cancel booking which was very stressful for us. I do not know why this had to be left until the last minute.
Spitalfields Market, loved restaurants around market And checking out market on Sundays, Thurs, Fri.
Rug in bedroom #4 soiled and some rug cigaret burns. Management said they would be sure to take care of it. I wish they would give me a small discount on my stay
Absolutly excellent accomodation fantastic views and very spacious apartment , kids loved the whole experience , would highly recommend this accomodation . Thanks again to City Marque we will be back .
The only issue we had was regarding getting the key . Once we read how to do this it was no problem but we were buzzed a couple of times with other people having the same problem. Read the information given it makes sense .
Good location in Spitalfields, next to many restaurants, cafes and bars, but still in a quiet side-street. Three-bedroom apartment was very spacious, quiet, comfortable and clean. Wonderful view from the terrace.
The code that had been provided to get the keys upon arrival did not work, so needed to contact the company and was given a new code (after 15 min). Luckily we had arrived during the day and not late in the evening or at night. The water leaked after having a shower, making the bathroom floor quite slippery. No place where to leave luggage after check-out.
The area was perfectly safe and right on the doorstep for the Sunday market at Bricklane
Really good apartment, have enough space and every equipment we need.
A little bit difficult to find it.
Loved the balcony and the location. Apartment was top notch.
Sofa was a bit uncomfortable
Very clean, comfortable, serviced to high standard, very close to tube, some nice restaurants
No option of twin beds - only doubles available. In email before arrival, there was no information with regard to cabinet, key, apartment number - a bit confusing but works well other than that
The neutral decor was very attractive and the apartment was clean and well supplied. It is within easy walking distance of the tube and there are many bars/restaurants nearby.
The shower leaked making the bathroom tiles wet underfoot. The surrounding area is a bit dodgy.
The location was near to where we needed to be and handy for the tube. There was also very cheap parking facilities just around the corner. It was extremely quiet for central London. The layout of the apartment was lovely.
The bath/shower leaked which resulted in the floor tiles squelching.
This company cancelled our reservation without calling us to notify. We turn up at the appartments with no reception or manned desk. I resort to checking my emails only to find they doublebooked us and had to therefore cancel our reservation. So straneded in London at 8pm with nowhere to stay... Thanks.
lovely space, great location.
The process of booking this apartment was about as painful as any I have ever had. I wanted to rent it for a night not buy it! I had to provide evidence of ID over and beyond what i normally experience. The staff mentioned that they had had previous guests throw a party. That needs to be their problem to deal with not mine. We were three middle aged professionals who provided a valid credit card and passport and driving licence. I was then asked to send through a utility bill. Twice. as they could not read it well enough first time (try the zoom function on your computer) Thank god they did not ask for a birth certificate as I have no idea where mine is. Booking.com is a service i use a lot because it is quick and simple. Booking at Marque is quite frankly like the krypton factor (an 80's reference which proves i am middle aged). Sorry - loved the apartment but won't book again.
modern building, and decoration
although the area is quiet, but it's far from the city and un-classy area. I have called several times to the manager to order something but nobody showed up..
Would have loved the apartment had everything been up to standard and in working order.
The fact that we had no lightening in any of the bedrooms and bathrooms for our entire stay ( 4 nights). Putting our health and safety at risk.Currently trying to get some refund for the stress caused by this.
Good property,clean and large,quiet and morden. specialy it has a big balcony,fantastic. Location has a small distance to the tube(10---15minutes walking),the surounding is the traditional india---pakistan area. There has instruction in the room to let you easy to connect the taxi. We love it and will be back later.
Could not rate staff as I met none.... The rooms were brilliant... Flats were test secure, clean, tidy , well kitted out. Only issue was no fault of the company. So no complaints... Can't wait to go back
Not very much! Maybe aircon would be a good addition
Wifi did not work properly. Showers did not keep water contained. Insufficient dishes.
Products to clean and quietness and the security. The key safe is an excellent idea. The staff at city mark gave me an excellent service either by phone or by email. Many thanks to Jane and others of the staff. The apartment is great.
There are no chair on the patio. Si we can't use it. Everything else is perfect Ronald from Canada, Québec
stunning apartment and view
door codes where changed and keys to apartment were not i he safe so had to wait for a nightporter to lt us into the apartment which took over an hour.
Great location, staff very prompt to reply when there were issues, good facilities.
We asked about dishwasher tablets at the beginning of the trip and were told that they would be supplied, this never happened. On the last day of our trip we were told they would be stocked after we checked out. This was kind of annoying. The wifi was kind of unreliable; it is very 'patchy'.
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