A few negatives: the hotel is undergoing refurbishment, so the view was of building works, tools and supplies directly outside the window. Also, the room we were allocated was in a wing with no lift, which wasn't stated at booking or arrival. But the main negative was that our room was in serious need of redecoration and refurbishment, it had very dirty wallpaper and paper borders which were discoloured and filthy and peeling off the walls, very noisy wardrobe doors and equally noisy bathroom door. The bathroom fittings (mirror, cabinet etc.) were fitted on the wall at such a height you would seriously need to be over 6ft tall to use them - at 5ft 1inch, I could not even reach the cupboard shelf or light, nor see in the bathroom mirror!
Overall, we would definitely stay here again, but would ensure we requested a different room, with clean walls, a lift, a bathroom with useable fittings, and no building works outside.
We also felt that the price for the poor quality of decor and fittings in the room we were given was rather expensive, especially when even a basic continental breakfast was not included
Excellent location and quiet hotel with Spa and indoor pool etc. One of the most comfortable beds ever slept in!
Friendly reception staff.
There were some negatives, but overall, we would definitely stay here again, but would ensure we requested a different room.