St Andrew's Place Hostel  

Price, location, staff and facilities.

It was under contruction

The owner was very friendly and arrived at 11 pm for checking me in!

A little bit noisy during Saturday night.

Very good. Hostel is fully new inside and very clean. Nice kitchens with everything you need

Wifi is only available in the hall

The room was very clean and perfect for my visit to liverpool. It was quiet all day. I found it was an easy walk to the city centre once I got my bearings.

I wouldnt say didnt like but maybe could be slightly improved. Although the was plenty of kitchens etc. Every cupboard seemed to have personal items of food in them and there didnt seem to be any tea making facilities. Probably my fault for not checking this out first or I would have brought my own.

The room was basic but it had all you needed for a pleasant stay; the price was unbelievably low (could have afforded to pay more but prefer to spend my £ on books); with the scaffolding still up, it didn't present well but I had a great stay and would return to this hostel.

The window didn't open (needed a key, if it was given to guests); I had trouble finding anyone to pay my bill and return the key; in 5 days no-one replaced the toilet roll; on arriving, I had to ask for a couple of hangers and the remote for the tv; in the absence of being told, I discovered the communal use kitchen/laundry etc; the rubber floor of the lift (itself, which occasionally seem to have been switched off) stank like sewers but I think it was just the rubber!

Location

Friend could not book in as there were maintenance issues. Staff not answering phones. If there is building work going on, then at least let the person booking the rooms know in advance.

Good locatio, good place to visit, all new and very confortable

I asked 5time to fix my internet, but seems no one care abpout it.. I pay extra charge for weekenedd stay, and in 48hrs I couldnot access to internet.. Very bad, very bad, manager on duty, make a lot of promises but never came to fix it. Avoid

Location

Very narrow bed Too expensive for a youth hostel No breakfast

Kitchen and dishes available. Lovely staff.

Hotel being renovated, it was difficult to check in and check out as no one was at the reception. Some problems with the TV.

This is a very nice facilty, in spite of the deceptive frontage.

1. The address is given as 5-7 Rodney Street. There is a number 5 which gave rise to confusion. It would be better to give the address as 7 Rodney St. 2. My visit and my sleep were badly disturbed by the banging of doors. It should be possible to adjust the closers to prevent this.

It was under construction but I got no notice in advance. It is better to inform customer the current situation in web page.

Staff Courtesy

Dirtiness

Good location

Lack of Customers Service

The room is new and clean. Staff are helpful and friendly.

It is a little bit far away from the city centre.

Found the staff very welcoming and genuine. The room was more than accommodating for my night's stay (as I ran the half-marathon) the next day. I found the shower simply amazing. My overall experience was fantastic and found the place less of a 'hostel' but more of a luxurious/en-suite/student accom/hotel type.

The outside did in no way do any justice of what the inside had to offer (due to maintenance/scaffolding surrounding the outside of the building)

It was near the area that I needed to be and was a short walk from city centre.

Thank god it was a short walk from city centre because I did not want to spend more than two minutes in there. I ended up booking a hotel room round the corner. Floor was filthy. Crazily noisy. Skid marks on toilet, if you know what I mean! It would b good if u wanted to clean yourself and have a weekend of domestic services for the hostel. Not impressed at all. I wasn't expecting hotel standard obviously, but cleanliness is a must.

The price is very attractive

Very noise at the mid -night

Really good quality hostel. Large bed rooms. Gym. Kitchen. Very very clean. Staff helpful and friendly. Close walking distance to centre of town

Bed a bit hard, no long mirror in rooms (hard to do hair for a girl without one and no plug at bathroom mirror for obvious reasons) That's a bit nit picking though. V modern and clean place!

Another customer was already in the room I was first allocated. Lift was switched off. Not clean. No security after 10pm- front door unlocked. No toilet roll or towels or soap provided.

The place, close to the city center

Really poor staff, all in construction, couldn't find it and the lift was out of order. Really noisy hotel, look like a student resident and I couldn't close my door because the locker was broken.

* Check-in and check out times were not strict, the staff was polite and tolerant * Clean * Heating was very good * Shared kitchen facility is a good idea * Room designed for the disabled

* Although there was a big reconstruction at the facade of the hostel, nobody gave information about it. The building seemed as if it was totally under construction. There was only a small sign for the reception on the board partititon, and it was impossible to see it from the direction which I came. Nobody around the buildings -one was a training center adjasent to the hostel had any idea where the hostel was. * There was a football match on TV on the day I stayed. Drunk youngsters, while watching the match, made unbelievably much noise with a lot of swearing and I was really annoyed. Because they were drunk, I wasn't bold enough to warn them. There was nobody from the staff to refer, because the reception was closed at that time.

There was no invoice

Room was very clean. Staff very helpful. Bathroom immaculate. TV!!

Wasn't the easiest to find as renovation meant shrouded in scaffolding - would have been nice to know!!

Good bed Modern facilities eg. Hd Tv Good location Staff were lovely

No Wi-Fi No Toilet paper No elevator despite being on the 5th floor. No receptionist most of the time.