St. Giles House  

All staff very competant in Their individual tasks very helpful and freindly. Hotel very clean good layout and in a good location

There is nothing I can say I didn't dislike

Cleanliness Friendliness of staff Comfort of bar

Did not have a bath as we had the disabled room

Great location for the City and Theatre. Room Clean, Tidy modern facilities. Tea and Coffee in room. Breakfast was excellent.

Not much of a view over the Council offices back yard but that did not matter to much.

Location good for City facilities.

Very limited selection of wine by glass and no Pinot Noir? Slow service at breakfast as one staff member and many guests. Shower and no bath - not mentioned at booking.

Love the friendly staff, the central location and the comfort of the rooms.

Paying for the sunday papers. Thought they were compimentary previously.

Location was great for getting to the centre of Norwich and had free and secure parking... Bathroom was great

Getting a good night sleep was impossible if your room is at the front of the hotel, the noise from the road was far too loud. Breakfast was awful, burnt toast, cold beans and uncooked sasauge... Very disappointing. For what we paid, cold have easily got something better

Really friendly staff that were very helpful!

The friendliness of the reception staff, especially Sandra, who went more than the "extra mile" to ensure that our stay was problem free and comfortable.

The bathroom sink which leaked.

Reception staff very friendly and helpful. Room adequate comfortable and clean

Would have liked bath and bathroom itself a little tired. View in room 1 non exist ant and hotel did not seem busy but not offered another choice

Breakfast Location

The staff were probably THE most genuinely warm, friendly and genuine I have come across anywhere in GB/ the World! They couldn't do enough for me and refused any tips offered!

very friendly staff , excellent city location, luxorius rooms , fabulous food , secure hotel car park , will definitely be back .

nothing .

Service very good

car park to small.

Very friendly staff, excellent location, hotel decor and furnishings very opulent, bedroom was well laid out, very comfortable bed and huge bathroom. Would definitely recommend.

Nothing to dislike.

the spa, the breakfast, the shower was very powerful, the design, friendly people

Our room was excellent, clean, comfortable, well furnished.

Our breakfast was included. My husbands full english was wonderful but my smoked haddock was not good at all. Shame.

Lovely hotel had a great overnight stay visiting family in Norwich. Lovely room, very comfortable bed, quiet at night. Nice touches with biscuits on the tea tray and snacks available if wanted from the basket. Excellent cooked breakfast in the morning. Very convenient for Norwich shops as only a few steps away from main square. Added advantage of free car park at the rear of hotel which is gated, so secure. Excellent stay and will definitely return.

Boutique Design Food

We love it @ StGiles right in the centre of the city great food great service beautiful wine looking forward to next visit .

The haddock for breakfast ,

Location, atmosphere and food all excellent. All staff very friendly and helpful. Not disturbed by wedding party on first night.

Room draughty because of ill fitting window. Staff did best to fix problem but still a bit too cold.

Lovely Hotel, The receptionist was so helpful with our request, our room was superb & we have a very comfortable nights sleep & the breakfast was delicious, Great location for looking around Norwich.

Everything

The football team!

A proper British hotel. Large room and bathroom. Good car park. Good food. Helpful staff. One of the best hotels we have stayed in for a long time.

The staff were very friendly and extremely helpful - they couldn't do enough for you. The food in the restaurant was excellent and good value.

The room we had was at the front of the hotel and was quite noisy with traffic passing by.

easy parking, comftable rooms close to city centre. Lovely restaurant and bar perfect short stay.

No bath in room