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173 Holland Park Avenue, Kensington and Chelsea, London, W11 4UR, United Kingdom – Show map
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132 verified reviews
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St James House - Concept Serviced Apartments's staff speaks: Polish, English
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WiFi is available in the hotel rooms and is free of charge.
No parking available.
2:00 PM - 12:00 AM
5:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 132 reviews
Value for money
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Excellent location. Staff were very contactable and efficient for a serviced apartment with no lobby ect. Staff also allow luggage to be stowed at their office before and after your stay which is only a short tube ride away.
The Bed was very hard.
Location Clean room Free wifi
Clean modern warm and convenient. Good wifi and tv channels
Awful bed these all need to be changed. Noisy needs double glazing as on main road.
Location, close to shops/underground/Olympia. Allowed us to do as we pleased, good to be left to our own devices. Excellent facilities- all in good working order. Good to know nobody/cleaners coming in when we are not there! Freedom, privacy- a home from home!
Bed was a bit hard Stairs were hard work (our apartment was top floor!)
Location. Price. Cleanliness.
Bed was very uncomfortable. Coffee/tea making facilities would have been good (it had a small kitchen, so a few tea bags would have been easy, cheap and welcome).
No hairdryers at all, the Iron was losing water, no change of sheets and at 9 o clock in the morning a worker thought that was funny make the alarm sound five or six time, when the condition for the guests was no noise before ten o clock.
Great location! Short walk from Westfield mall. We appreciated very much the check-in/check-out procedures. Fully independence!
the hardest bed in the world! We had one of the flat in the basement and we could easily hear traffic noises all night and the tube as well.
Location, Location, Location Ideal Size Apartment Very Mod Con
Great location, nice apartment, all the facilities needed good check in check out system
The mattress on the bed was very hard and lumpy and the bed creaked every time you move to try and get comfortable
Room 1 was really spacious and clean. Minimalistic and unfussy.
The bed was really hard.
Convenient location for bus & underground. Wifi was also easy & good. Kitchen was well equipped. Clean & functional bathroom.
Mattress was a little worn out & has a depression in the middle. Could do with new mattress for more comfortable sleep. Small bathroom especially the sink & shower area.
This must be the hardest bed in the world
Spacious and clean apartment, kitchen in separate room was very nice. Location perfect, near bus stop, the tube and just a short walk to Notting Hill. Wifi connection fast and reliable.
The mattress in the double bed was too hard, and the duvet was worn out.
Location and space were both excellent, really good value for money and helpful reservation staff. I have stayed in a lot of places in London on this budget and I'd put these guys in the top 10%
The microwave didn't work, however the staff too the complaint and provided a replacement quickly. The TV was also at an impractical angle to the bed so watching it meant lying horizontally. Not a big issue but a 'pain in the neck' (pun intended)
Was very clean nice decor great location
the WIFI did not work. Additionally, the bed was ROCK hard, your better of sleeping on the floor.
very clean ++ close to underground and buses
very noisy poor soundproofing very bad bed.....mattress need to be changed
I know some other comments said the bed was awful, but even though the futon was hard, my daughter and I slept very well!! Another comment was about the noise - yes, you could hear the street sounds, but for me, I liked it! It made me really realize:. I am in london!!!!!!! I liked the kitchenette. We didn't intend to eat-in, so it was nice to have tea in the mornings and evenings.
I had a bit of trouble with the lock box upon arrival to the flat.
-reasonably close to public transportation (underground, overground train, buses) - close to a big shopping center and to food shops
- WIFI with very low connectivity and seldom not available - room lower than road level and lack of privacy with curtains and windows not closed; open curtains and windows necessary to get a minimum of esternal light and fresh air - noise from street traffic - noise from other rooms; very little isolation
The location is great. Right near the Notting Hill gate area. 5 min walk from Holland park avenue tube station, while I could just take a 20 min walk to Kensington palace. Great neighborhood and security
The bed is pretty stiff..
Proximity to trains, buses, shopping & restaurants at Westfield. Nice area with great cafés and restaurants.
Bed was too hard and would be better with 2 pillows each. Shower would have been better with hand held shower head as I could not avoid getting my hair wet! And it was very small.
Location and the freedom to come and go as we pleased. But especially not being tied to a breakfast time.
The room was noisy especially the week nights. Having to keep the windows open because it was very hot didn't help. The bed was very uncomfortable. This bed took hard and firm to a new extreme.
Well located for train stations and local shopping and dining. Although advised that room would serviced only once a week it was cleaned and towels replaced mid stay. Hair dryer available. Coin operated laundry available. Nice decor and good storage.
Some missing crockery and cutlery, no toaster, irons available to borrow either didn't work or leaked. Bed was very very hard and uncomfortable. Traffic noise (management obviously not to blame for this!). Checkout instructions told us to leave key in drop box in entry but this could not be found. Apparently there is a slot well above eye level but a sign or arrow would have been useful.
Worst bed I have slept on in years - rock hard. No fans or air conditioning
The room was an adequate size.
Recommend not staying at this property. Made reservation 4 months in advance and asked for an upper floor room. Received assignment to a basement room two days before arrival. Requested a different room but none available. Noise from the main street and subway below kept us up at night. Subway trains vibrate the floor. Only way to try and sleep was to wear earplugs. Bed was very hard, a wood platform with a thin pad. Linens changed only once during our 8 day stay.
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