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Best Western St Mellons Hotel
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7.5
Top
Based on
28
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Jill
Mature couple FRIMLEY SURREY, United Kingdom November 18, 2008 |
Very helpful staff. The bathrooms needed work doing on them.ie in need of redecoration.Window sills were rotten wood,spoilt the effect. |
8 | ||||||||||||
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Sarah
Young couple Burnham-on-sea, United Kingdom August 19, 2008 |
Enjoyable stay although had to be moved in house as the chalet we were put in had a leak in the roof and was unclean. it did not state on the site that we wouls be in a chalet which I think was misleading Being put in a chalet, I booked a hotel, not a holiday camp |
8.5 | ||||||||||||
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Catherine
Mature couple Guernsey, Guernsey August 12, 2008 |
access to Cardiff. nice grounds for a walk. very friendly staff. Outside needed to be tidied up in places E.g tennis court and steps to hotel as it gave a false impression |
8 | ||||||||||||
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Diana
Mature couple hemel hempstead, United Kingdom July 31, 2008 |
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7.5 | ||||||||||||
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Anonymous
Mature couple Netherlands July 30, 2008 |
Nothing, this hotel was very, very bad. It's a wedding location, not for staying as guest for a holiday. It has a nice green, with a lot of trees. But further, I wouldn't recommend this hotel. The maintenance is very bad specialy the inns. Many things: 1. Our room was not in the main building. 2. It was dirty. 3. There was a dirty smell in the room. 4. There wasn't enough toilet paper and soap. 5. The room's (the Inns, outside the mainbuilding) were very dark and windows were very small. 6. There are often weddings in the hotel, that makes the entrance very crowdy. 7.The restaurant was a room with 4 tables with bad service. |
2.5 | ||||||||||||
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William
Mature couple Paddock Wood, United Kingdom July 30, 2008 |
Convenient location. Good food |
9.5 | ||||||||||||
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Anonymous
Solo traveller United Kingdom July 19, 2008 |
Great location, good price, friendly staff, great leisure facilities, lovely modern room with some character. Didn't eat here so cannot comment about food but menu and bar looked good. Being by the door to the stairs! |
10 | ||||||||||||
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Rosie
Young couple Driffield, United Kingdom July 17, 2008 |
pool, sauna and steam room light bulb out in bathroom |
5 | ||||||||||||
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Bridget
Family with older children shipston on stour, United Kingdom July 13, 2008 |
leisure facilities not keen on the garden room |
7.5 | ||||||||||||
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Anonymous
Solo traveller United Kingdom July 11, 2008 |
When I went to use the gym the staff very helpfully pointed me in the right direction, gave me a towel, opened the key coded door to let me in to the changing rooms, only when I was half changed did I realise that I needed a pound coin for the locker. It would have been useful to have been told this before I started to get changed! |
6 | ||||||||||||
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David
Solo traveller Preston, United Kingdom July 8, 2008 |
Staff attitude |
8.5 | ||||||||||||
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Mike
Solo traveller London, United Kingdom June 30, 2008 |
Quiet; restful |
8.5 | ||||||||||||
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Allen
Solo traveller Chester-le-Street, United Kingdom June 26, 2008 |
Comfortable room, nice setting, good food |
8.5 | ||||||||||||
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Caroline
Mature couple Stafford, United Kingdom June 18, 2008 |
The leisure facilities We did not stay in the hotel itself but a chalet styled room to the side of the hotel which we were not expecting. We assumed the price would have been reduced but we were wrong. |
4.5 | ||||||||||||
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Phillip
Mature couple Brigg, United Kingdom June 16, 2008 |
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10 | ||||||||||||
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Anne
Young couple Ogmore Vale, United Kingdom May 13, 2008 |
The swimming pool, spa and sauna. The gardens around the hotel were pretty. the bed uncomfortable and the room too warm. We were also told on arrival that we had not paid for breakfast. However, this had been arranged as we were part of a wedding party and we did not realsise this until after breakfast had been served. As a result of this we missed breakfast. Some of the hotel was shabby - e.g. the windows where the wedding reception was held were in poor repair. |
5 | ||||||||||||
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David
Mature couple Derby, United Kingdom April 11, 2008 |
Visited the surrounding area |
6.5 | ||||||||||||
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Anna
Young couple Whitney-on-Wye, United Kingdom March 20, 2008 |
Access to sports facilities and swimming pool made it very relaxing |
8.5 | ||||||||||||
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Anonymous
Solo traveller United Kingdom March 6, 2008 |
In a quiet area within easy reach of Cardiff. Nice size room. Felt invisible at check in. No loo roll in room, no big deal but you woud think this would be checked. No clean table for breakfast. No staff present, had to hunt someone out. Shame as the hotel has great potential |
6.5 | ||||||||||||
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Neil
Solo traveller Wirral, United Kingdom February 23, 2008 |
Due to renovation works - the male changing rooms were not available for the use of the leisure facilities |
8 | ||||||||||||
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Allison
Solo traveller harrogate, United Kingdom February 2, 2008 |
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8.5 | ||||||||||||
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Peter
Mature couple Newport, United Kingdom January 21, 2008 |
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10 | ||||||||||||
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Ann
Mature couple EASTBOURNE, United Kingdom January 7, 2008 |
The nearness to St Mellons. Other then that nothing No mention is made of this hotels popularity for weddings. |
4 | ||||||||||||
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Lorraine
Solo traveller Southport, United Kingdom December 19, 2007 |
Good location. Staff really friendly and helpful. |
8.5 | ||||||||||||
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Dinah
Solo traveller Hertford, United Kingdom December 12, 2007 |
Really did not time to do anything as I arrived at 8.30pm in the evening and left at 8.30am the next morning. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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