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Newest reviews for Stanley House Hotel & Spa

  • Vivien
      United Kingdom
    15 July 2014

    Everything about this Hotel was excellent,very lovely luxurious surroundings and facilities, every need catered for- helpful friendly staff. Worth a visit.

    10

  • Deanne
      United Kingdom
    25 February 2014

    We were attending an evening wedding reception and decided to stay overnight. Our room was in the old manor house and was beautiful. We didn't use the spa so I can't comment on that. Staff friendly, good food and a fabulous time.

    Nothing.

    8.8

  • Anonymous
      United Kingdom
    23 January 2014

    Location

    Room 4 drainage in the bath was very slow

    10

  • Judith
      United Kingdom
    11 January 2014

    Comfortable, spacious room with good size bath and shower room. Food in Grill on the Hill restaurant and at breakfast very good. Service attentive and friendly. Spa - lovely experience and very relaxing massage treatment. Close to M6, yet in country setting. A mix-up with our dinner order was put right immediately, with appropriate apology.

    Signs from the car park to Reception were not in evidence, so we spent five minutes trying to find it- not a good start. No drinking water in the gym. No slippers in the room, so we had to find the Spa first prior to returning to the room to change. The Spa assistant implied that we were expected to change in the Spa, which was crackers, as our room was in the same building and we had been given robes..! The spa was poorly manned, so that it quickly became untidy as guests left.There did not seem to be very good communication between Spa staff- we were going to be charged twice before I pointed out the error.

    8.8

  • Anonymous
      United Kingdom
    5 January 2014

    Chef produced a special meal for our young guest who was vegetarian but didn't like the menu Staff in Spa very helpful and friendly

    Sofa in room very uncomfortable, really it's a sofa bed but is very low and has no support

    10

  • Mark
      United Kingdom
    31 December 2013

    Excellent meal, with great service

    9.6

  • John
      United Kingdom
    8 December 2013

    Very modern and welcoming fantastic spa lovely big well decorated bedrooms... Morning coffee bitter but breakfast lovely

    Had to go outside in the rain to get to bedrooms, also the spa area was not signed very well and I got lost in the corridor

    10

  • Sahil
      United Kingdom
    23 November 2013

    The hotel itself was very nice!

    Firstly a dead cockroach outside the lift, staff not welcoming and service was poor. Room were not great for the money u pay, small and alot crammed into the rooms! Water in bathroom never drained

    5.4

  • Anonymous
      United Kingdom
    11 November 2013

    Room was excellent. Breakfast very good.

    8.8

  • Diane
      United Kingdom
    10 October 2013

    The hotel and facilities were superb, staff were friendly and efficient, the immediate environment and gardens were lovely.

    My room was very hot, the thermostat was not working and I was unable to turn the heat down. It was overwhelming ( and I always have my central heating on!!)

    9.2

  • Stephen
      United Kingdom
    8 September 2013

    Everything is just immaculate. Staff are wonderful, rooms marvellous, facilities, food, spa. Top class hotel.

    Nothing at all

    9.6

  • Anonymous
      United Kingdom
    22 August 2013

    The bedroom was superbly decorated, the bathroom was very big and well stocked and the bed was so comfortable we are looking into buying the same one.

    The breakfast of freshly made eggs, grilled kippers and grilled grapefruit was devine and an 11 out of ten. However, the dinner the night before was a disaster -- both service and food was appaling. We complained and on checking out, they had rightly removed the dinner charge.

    9.6

  • Anonymous
      United Kingdom
    15 July 2013

    Location Facilities Food Quality of accomodation Quiet at night

    Nescafe sachets in room - would prefer real coffee bags

    9.6

  • Anonymous
      United Kingdom
    14 July 2013

    Everything. Particularly friendly and helpful staff. Great facilities. Superb food.

    Nothing

    10

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