Stanley House Hotel  

Would have liked tea making in room.

The staff were so very welcoming and helpful. I arrived early and was invited to wait in their tv lounge and have a pot of tea until my room was ready. The wifi was free and the signal was strong enough to use Skype. The breakfast was hot and served by a friendly group of girls. I was offered top ups for coffee and toast. Then when I checked out, I still needed to do some shopping - no problem. I was invited to leave my bags in the lounge until I was ready to leave. I will definitely stay there again. Thanks to everyone at the hotel for their help and hospitality.

The space in my single room was enough with quite a small bathroom, though. Bed was comfortable. The free wi-fi advertised was available 24 hours and with reasonable quality.

The English breakfast offered was really poor. There is no kettle in the room. All the furnishings in the room except for the bed were extremely worn out. There is no possibilty to make phone calls neither from the room nor from reception. The staff at reception was not polite and helpful enough. There is no lift and guests should keep in mind they should be strong enough to carry luggage up and down a narrow staircase.

I choose the Stanley House Hotel primarily for its location and secondly the price.

Only minor comment was the noise from the pigeons early in the morning!

The staff at the front desk were friendly and always helpful.

Excellent place, kindly staff.

1) Extremely small place in the room - the trunks of four of us occupied all place; 2) Absence of opportunity to prepare tea of coffee in the room, absence tea and coffee, soup and shampoo (standard thing in ALL hotels!).

Not very much clean bedding and shower room

Unable to regulate heat. Scruffy room. Dirty skirting boards tv up too high and awful reception not very easy communication with staff

Location was great. Very near the Victoria station. Service was OK and rooms were small, and musty, as expected. It's a case of location and price vs comfortability and cleaness.

Take your earplugs with you. Walls are very thin.

A clean, quiet nice sized room at a budget price for London. Within walking distance of Victoria rail/underground/coach stations. Polite friendly staff. Will certainly stay there again on my next visit to London

Blanket on the bed was very thin, although an extra one was provided in the wardrobe I personally would have preferred a duvet.

Very good location (very close to Victoria Station!), fair comfort of room, good breakfast.

Very good location- proximity to Victoria bus station (5 mins) to the centre 10 mins. Very helpful staff. Otherwise rather budget accomodation.

No elevator. Crowded dining room in the morning - some people waiting 15 mins to grab a seat. But no major complaints ohetwise.

Location

Smell of the room and amount of steps

Location