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Newest reviews for Star & Garter Hotel

  • Craig
      United Kingdom
    August 24, 2014

    Food gorgeous Friendly staff Excellent rooms

    Very small and tight parking area

    8.8

  • Lynn
      United States of America
    August 15, 2014

    We traveled by train and it is right next to the station. It is walking distance to the palace. It is above a pub and I thought it would be noisy but it was quiet. Rooms are new and nicely decorated and very clean. I think there are only 4 rooms total.

    No elevator

    8.8

  • Bill
      United Kingdom
    August 9, 2014

    Friendly, helpful, clean.

    Breakfast portion too small.

    10

  • James
      United Kingdom
    August 3, 2014

    Location & people freindly

    Could not close window above roundabout it was a bit noisy,I thought breakfast should be served in Reasturant area not in a cafe. Overall it is a good place to stop would stop their again

    7.5

  • Anonymous
      United Kingdom
    July 28, 2014

    very friendly & helpful

    8.8

  • Linda
      United Kingdom
    July 26, 2014

    Staff were enthusiastic and very helpful.

    No cereal or fresh fruit available for breakfast. Real ales in bar were not in the very best condition.

    9.2

  • Anonymous
      United Kingdom
    July 24, 2014

    Convenient to the station and bus routes and town centre

    Noise from Bar drinkers outside continuing until at least midnight making it difficult for me to sleep, especially due to the hot evening with the window open (had to close it in desperation until the noise quietened down well after midnight

    7.1

  • Ray
      United Kingdom
    July 21, 2014

    Cleanliness and open airy room - nice bar facilities with pleasant staff.

    Staff were a bit disorganized on both check-in & check-out. At checkout the poor girl running the breakfast & coffee-shop was expected to do this, but with a glitch in their booking system & pricing she really needed assistance.

    9.2

  • Anand
      United Kingdom
    July 19, 2014

    Location next to station. Bar food is just ok but well priced. Beer selection is good, condition of ales just ok.

    Breakfast was poorly cooked.

    5.4

  • Robert
      United Kingdom
    July 17, 2014

    Clean Room Comfy Bed Sat TV Pubs & Restraunts

    Dodging Plumbing

    7.5

  • William
      United Kingdom
    July 13, 2014

    Helpful and welcoming staff. Attractive modern rooms - ideally placed at railway station more or less mid-way between Edinburgh and Glasgow. Clean and comfortable.

    Although we didn't have breakfast, we saw the menu: no sign of whole-grain cereals, fresh fruit, natural yogurt etc. It seemed to be a 'traditional' Scottish breakfast (not really a healthy start to a day!)

    8.3

  • Georgina
      United States of America
    July 9, 2014

    All the staff were polite, helpful and a joy to talk to. Room was clean, tidy and very well maintained. WiFi and all technology was up to date and free Location is beautiful with easy access to the train station to visit other parts of Scotland

    Very small parking facilities

    10

  • Danielle
      United Kingdom
    July 8, 2014

    Very friendly and helpful staff, lovely hotel. Would definitely stay there again

    9.6

  • Joe
      United States of America
    July 5, 2014

    everything

    can't think of one thing.

    10

  • Ken
      Brazil
    July 2, 2014

    Very nice and friendly staff. Good localization, very close to a train station and other attractions in Linlithgow. Comfortable rooms and very good price-benefit.

    WiFi signal in the room was not good. I had to go to the bar to get a good signal.

    10

  • Anonymous
      United Kingdom
    June 23, 2014

    Newly refurbished bedroom, excellent meal and friendly staff

    10

  • David
      United Kingdom
    June 15, 2014

    Wonderfully decorated rooms in renovated building.

    Quite a few stairs to negotiate to rooms if checking in after station level cafe closes.

    9.6

  • Lisa
      United Kingdom
    June 10, 2014

    The owner and his staff went above and beyond the call of duty with their service. Excellent!

    VERY disappointed in the breakfast. It was cold, no potato scone, toast on top of the breakfast not on separate plat, no butter....

    9.6

  • Christine
      United Kingdom
    May 22, 2014

    Extremely helpful and friendly staff. We felt nothing was too much trouble.The hotel is situated on the main High Street so very central for all amenities. On arriving, there was a fabulous Band playing traditional/folk music in the downstairs bar which was wonderful. Very good food in restaurant which was reasonably priced. Room was large & airy and was beautifully decorated, with good quality furnishings The en-suite was again, large, clean & modern . Only suggestion would be a small wardrobe or hanging hook/rail for longer items such as dresses, in the room we occupied, but the lack of these did nothing to spoil our stay. Have stayed in may, many hotels throughout the country/world and rated this hotel very highly. Would 100% stay here if I were in Linlithgow or surrounding area again.

    As the Hotel is on the main street and has a bar on the ground floor, there could be a little noise from the street outside from time to time.This did not keep either myself or my husband (who finds it difficult to sleep) from enjoying a good night.

    9

  • Jonathan
      United Kingdom
    May 15, 2014

    Very friendly and helpful. Very comfortable modern rooms.

    9.6

  • Mark
      United Kingdom
    April 23, 2014

    Mark Devins and Claire Urpens: stay Friday 18th April to Sunday 20th April. Greeted by Assistant Manager and taken to our room with an offer to carry bags which was nice. Saw him on the way out when looking for breakfast room and he took us to it and showed us around again. Room seemed clean, modern and comfortable - kingsize bed and Sky was a nice surprise. Breakfast Saturday morning was very good in the attached cafe and the staff seemed friendly and accommodating.

    Star and Garter is not set up to be a hotel/bed and breakfast. There is no separate entrance so you have to go through the bar. The bar staff cannot check you in and more to the point, there is no reception desk of any sort....when we left we paid in the cafe! The cafe waitress, although pleasant had no idea if we had paid or not and it was just a shambles.Hence we did want to give feedback on our stay but I just decided we should leave. Upon unpacking, I found a bra in the small drawers next to my bed so the cleaning had not been thorough, from then on I was extremely dubious about thoroughly the room had been cleaned. My fiance accidently broke his water glass Friday night. he tried to clear it up and cut himself so I told him to leave it. After the room was cleaned, the broken glass was still all over the floor. The wet bath towels which I had folded over the heated towel rail on Saturday morning: 1 had inexplicably been folded still wet on the bed and one had been replaced which was hardly any bigger than a hand towel! Being above a bar which closes at 1am is not pleasant. Friday night, people were still outside shouting and laughting until 1.30am and Saturday night when we had realised that it was pointless to go to bed until after the bar shut so we stayed out with friends we visited until just before closing, the staff then left the music on until 1.20, presumably to have a drink after closing or have in on whilst clearing up, which I found unacceptable. On arrival we were told of a 40th birthday party on Saturday night. Loud music started at 7pm in the conference room they had hired whilst I was sleeping as unwell. There is no guide to the hotel in the room. We had no idea of times for breakfast so had to call down to the bar when we got back at 11.30pm on Friday night (guessed the number to call was '0' as again, no instructions). We had no idea what we were entitled to when we got to the cafe as its open to the public, so very confusing.

    5.4

  • Josef
      United Kingdom
    April 1, 2014

    Stayed Friday and saturday night. Flying out from Edinburgh airport on Sunday morning at 6.30 am. I informed hotel reception of this and explained my early departure. The clocks also went back an hour. I did not however get any sleep as there was loud music directly below me until 2 O,clock in the morning which was really now 3 0,clock. As I had already informed hotel of my early departure I cannot understand them assigning me a room which was directly above noise. My company are in Scotland on business often but will not be requesting Star and Garter as our hotel again. Greatly disappointed. Have also informed our business partners in Scotland not to use again. Last stay was in West Port. Most enjoyable

    6.7

  • Eddie
      United Kingdom
    March 25, 2014

    Staff friendly food enjoyable would stay again if in the area

    7.9

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