We left our keys behind the bar before going off Racing as not too lose them "Excellent idea said the Manager" With NO mention of "don't be late, there's noone on site etc.." Thought no more of it, came back to Gloucester had few drinks & meal came back rather late to Hotel & it was all lights off & locked NO ONE on site !!!! Could not get in, ended up stopping passing Police, they tried ringing the phone number on file for the owner, banging on doors, flashing their lights etc.. Nothing !! was cold & horrible, Police drove us to a 24hr McDonalds & we had to stay there, with me sleeping on their litle plastic bencht things :( Nice place but dissapointing end. Maybe we should've checked BUT I feel they could've advised us that this could happen when we left our keys AND what place doesn't have someone on site Or at least a number to contact them This cant be the first time it has happened surely !??
Excellent location 100mtrs or so in front of the station. Friendly staff, lovely breakfast. Rooms are basic, if you just want somewhere to lay your head then great, if you want luxurious rooms to wow your other half then look elsewhere. It is what it is, a very good value, basic rooms above a very nice pub. We stayed here for the Cheltenham Festival, in Cheltenham rooms were double this price. And this place is only 10mins by train away from there, so it was a no brainer