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Stratford City Westfield (0.2 miles)
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Newest reviews for Staybridge Suites London- Stratford

  • Lilian
      Nigeria
    24 August 2014

    Decent facilities, location to transport & holiday thrills, shopping etc

    Keys kept being blocked and internet was tooo slow

    10

  • Bi
      Cote D'Ivoire
    15 August 2014

    Location comfort Breakfast

    cleaning of the bathroom was just fair

    8.5

  • Sean
      United Kingdom
    13 August 2014

    The suite offered all your home comforts including games for the kids , snacks, drinks and a fully equipped kitchen. The staff were excellent offering a friendly and professional service day and night. The room was clean , modern and quiet with great views of the stadium - its was expensive but worth every penny .

    9.2

  • Michael
      United Kingdom
    12 August 2014

    Location is great for Stratford city, Olympic park and tube,rail and DLR stations

    Don't expect your room to be ready at busy times, had to wait an hour after check-in time before i received my key, as did most other guests, the reason was all the rooms were booked night before, don't most hotels cater for this unforeseeable problem

    8.8

  • Tahzeeb
      Bangladesh
    10 August 2014

    Good hotel, location.

    9.2

  • Riccardo
      Australia
    5 August 2014

    Option to cook your own food. Shops and rail a 2min walk. Impressive breakfast options. Friendly staff. Views of London.

    Nothing to dislike.

    9.6

  • David
      United Kingdom
    2 August 2014

    The hotel it's self was lovely, excellent location, seconds away from Westfield so was perfect for us.

    They make you pay a standard £50 charge, (which you get back) but it doesn't say anywhere prior to arriving about this charge, which was a little frustrating.

    7.9

  • Ronnie
      U.S.A.
    31 July 2014

    Friendly and responsive staff. Ease of check in and the quality and cleanliness of the room. Close to public transportation and to stores.

    Laundry facilities appeared nice, however, it took the washing machines forever to wash clothes. Dryers were not vented to outside and only had moisture tappers to pull off clothe moisture. This caused extremely extended dry times.

    9.2

  • Eli
      Israel
    31 July 2014

    team cleanliness wifi breakfast shower stall kitchenette

    8.8

  • Sharon
      United Kingdom
    29 July 2014

    Timothy once more went above and beyond to make sure our stay was superb

    9.6

  • Roy
      U.K. Virgin Islands
    29 July 2014

    The location is excellent and the fact that there was a laundrimat available for use.

    10

  • Akindele
      Nigeria
    27 July 2014

    The location is just right.

    The breakfast is monotonous! No varieties and when you ask the people in the kitchen for some things, they reply ' sorry, that's all we've got. That is not right.

    7.9

  • Dewayne
      U.S.A.
    25 July 2014

    The location was the best. Anthony is one of the friendliest hotel staff we have met so far during all our vacation travels. He was so nice and very professional.

    The staff we met every morning at the breakfast buffet were not very friendly. The fact that the key we were given did not open our room every time. We had to go and request for a new key a bunch of times.

    6

  • Loong
      U.S.A.
    18 July 2014

    Service at Staybridge Suites was friendly and enthusiastic. The rooms were large and well appointed, beds comfortable. The breakfast was great, with a choice of high quality continental and hot dishes. Espresso machines for customized coffee. The complimentary laundry room was good to have, but don't wait until Sunday evening - there's a line of extended stay guests getting ready for the next week! It was handy to have the mall/shopping center below the hotel, with access to subway and trains. The area felt very safe, and it was only 15 minutes into the center of London on the subway. Prices were very reasonable for London and made it worth being away from the city center. Overall, we were very happy and would stay there again.

    Water problems, sometimes only hot water from the taps

    9.6

  • Peter
      New Zealand
    18 July 2014

    Loved the view of London from the dining room, breakfasts were great. Service was great - when we had a minor air conditioning problem it was fixed immediately.

    10

  • Michael
      United Kingdom
    15 July 2014

    The option to cook your own stuff in the room. The separate sitting area. TVs in both rooms. The size of the fridge :-)

    Wifi was a bit of a pain but in a minor way - had to keep registering (maybe we were just doing it wrong)

    8.8

  • David
      United Kingdom
    15 July 2014

    The location is excellent, rooms are great and comfortable. Best shower we've had in a hotel for a long time. The room is very well planned and were very quiet, that quiet we couldn't hear our friends knock on the door!

    The pillows! They were like sleeping on lumps of rock! I asked for replacements but they didn't have any. Sunday Breakfast was very busy and left us with no plates, glasses, bacon. Staff did their best and we used napkins for toast etc but it was poor. Saturday's brekkie was fine though!

    9.6

  • Abayomi
      United Kingdom
    10 July 2014

    wifi quality should be improved upon

    7.1

  • Anonymous
      Australia
    1 July 2014

    Very happy with the accomodation

    9.2

  • Denise
      United Kingdom
    21 June 2014

    Everything

    nothing

    10

  • Anonymous
      United Kingdom
    17 June 2014

    Great location, amazing view over Olympic Park. Perfect location for a weekend relaxing and shopping

    Nothing at all

    10

  • Stephen
      U.S.A.
    15 June 2014

    Location, room size, kitchenette, shower, good laundry facilities at hotel, view.

    They never cleaned my room! I arrived Friday afternoon. They asked if I'd forget room clean-up over the weekend. I agreed. But they forgot me on Monday so I was there 4 nights with no room cleaning. Not good.

    7.9

  • Christina
      Australia
    13 June 2014

    very comfy room, amenities and close to shops, public transport. Sal the concierge was very cheery, always had a welcoming smile and helpful.

    on 2nd day hairdryer was faulty, asked at reception for it to be fixed/replaced and until the day we left no one had came to check. attitude of staff member was condecending when enquired. Otherwise all ok.

    7.9

  • Emma
      New Zealand
    12 June 2014

    Personable, efficient front desk staff; clean, quiet, well equipped rooms; great having free guest laundry and wifi; great location in mall with rail and tube onsite.

    Had to request cleaning on a weekend; ineffective non-steam iron in room.

    8.8

  • Colette
      United Kingdom
    11 June 2014

    The friendliness and helpfulness of the staff was second to none. The cleanliness of the room was impressive, I am a hard task master when it comes to cleanliness so congratulations! Air conditioned rooms with the temperature individually controlled was a bonus as the weekend of our stay was particularly hot. Our room became our sanctuary. If you don't feel like eating out (and there is a particularly good Greek restaurant just outside the hotel entrance), food can be ordered up to the room via room services or you can prepare your own meals in the small but perfectly put together and equipped kitchen area in your room. There was a good variety of both hot and cold food on offer at breakfast with something to suit everybody...nice bacon! We found the process of having breakfast pleasantly relaxing compared to other hotels we have stayed at. The Suits are located well within walking distance of The Queen Elizabeth Olympic Park. We spent a pleasant afternoon exploring the park and seeing for ourselves where a little bit of our national history was created.

    The building crane that we could see from our window spoiled our view a little but it was not in operation during our weekend stay so didn't cause us a problem. Not being particularly Wi-fi savvy we had difficulty in understanding how to order in-room DVD's via the apple TV. We did ring room services for help but unfortunately, and very unusually, the member of staff we spoke to advised us to refer to the in-room instructions which we had already tried to do, so we gave up. Both minor details in what was otherwise a very enjoyable stay at the Staybridge Suits, look forward to our next stay.

    8.8

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