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Staybridge Suites London- Stratford
10b Chestnut Plaza, Westfield Stratford City, Olympic Park, Newham, London, E20 1GL – Show map
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6 reasons to choose Staybridge Suites London- Stratford
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261 verified reviews
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Staybridge Suites London- Stratford's staff speak: Chinese, Filipino, Romanian, Portuguese, Polish, Korean, Italian, Hungarian, French, English, Bulgarian
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Food & Drink
Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 5 per day.
Car hire, 24-hour front desk, Express check-in/check-out, Luggage storage, Concierge service, Laundry, Dry cleaning, Ironing service, Fax/photocopying
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Soundproof rooms, Heating, Allergy-free room, Non-smoking throughout
Chinese, Filipino, Romanian, Portuguese, Polish, Korean, Italian, Hungarian, French, English, Bulgarian
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Staybridge Suites London- Stratford accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Please note light cleaning of your suite will be conducted on Monday- Fridays. For long stay guests, full cleaning of your suite will be serviced on the 7th day of your stay.
Please note that all rooms can only accommodate 2 people.
Please note all guests who have booked a prepaid reservations must check in with the same credit card that was provided to make the booking. This credit card will be pre-authorized for any extras on time of check-in.
Requests for weekend cleaning or additional servicing must be requested to the Guest Services Team 24 hours in advance.
No pets allowed, except for guide dogs.
Based on 261 reviews
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Decent facilities, location to transport & holiday thrills, shopping etc
Keys kept being blocked and internet was tooo slow
Location comfort Breakfast
cleaning of the bathroom was just fair
The suite offered all your home comforts including games for the kids , snacks, drinks and a fully equipped kitchen. The staff were excellent offering a friendly and professional service day and night. The room was clean , modern and quiet with great views of the stadium - its was expensive but worth every penny .
Location is great for Stratford city, Olympic park and tube,rail and DLR stations
Don't expect your room to be ready at busy times, had to wait an hour after check-in time before i received my key, as did most other guests, the reason was all the rooms were booked night before, don't most hotels cater for this unforeseeable problem
Good hotel, location.
Option to cook your own food. Shops and rail a 2min walk. Impressive breakfast options. Friendly staff. Views of London.
Nothing to dislike.
The hotel it's self was lovely, excellent location, seconds away from Westfield so was perfect for us.
They make you pay a standard £50 charge, (which you get back) but it doesn't say anywhere prior to arriving about this charge, which was a little frustrating.
Friendly and responsive staff. Ease of check in and the quality and cleanliness of the room. Close to public transportation and to stores.
Laundry facilities appeared nice, however, it took the washing machines forever to wash clothes. Dryers were not vented to outside and only had moisture tappers to pull off clothe moisture. This caused extremely extended dry times.
team cleanliness wifi breakfast shower stall kitchenette
Timothy once more went above and beyond to make sure our stay was superb
The location is excellent and the fact that there was a laundrimat available for use.
The location is just right.
The breakfast is monotonous! No varieties and when you ask the people in the kitchen for some things, they reply ' sorry, that's all we've got. That is not right.
The location was the best. Anthony is one of the friendliest hotel staff we have met so far during all our vacation travels. He was so nice and very professional.
The staff we met every morning at the breakfast buffet were not very friendly. The fact that the key we were given did not open our room every time. We had to go and request for a new key a bunch of times.
Service at Staybridge Suites was friendly and enthusiastic. The rooms were large and well appointed, beds comfortable. The breakfast was great, with a choice of high quality continental and hot dishes. Espresso machines for customized coffee. The complimentary laundry room was good to have, but don't wait until Sunday evening - there's a line of extended stay guests getting ready for the next week! It was handy to have the mall/shopping center below the hotel, with access to subway and trains. The area felt very safe, and it was only 15 minutes into the center of London on the subway. Prices were very reasonable for London and made it worth being away from the city center. Overall, we were very happy and would stay there again.
Water problems, sometimes only hot water from the taps
Loved the view of London from the dining room, breakfasts were great. Service was great - when we had a minor air conditioning problem it was fixed immediately.
The option to cook your own stuff in the room. The separate sitting area. TVs in both rooms. The size of the fridge :-)
Wifi was a bit of a pain but in a minor way - had to keep registering (maybe we were just doing it wrong)
The location is excellent, rooms are great and comfortable. Best shower we've had in a hotel for a long time. The room is very well planned and were very quiet, that quiet we couldn't hear our friends knock on the door!
The pillows! They were like sleeping on lumps of rock! I asked for replacements but they didn't have any. Sunday Breakfast was very busy and left us with no plates, glasses, bacon. Staff did their best and we used napkins for toast etc but it was poor. Saturday's brekkie was fine though!
wifi quality should be improved upon
Very happy with the accomodation
Great location, amazing view over Olympic Park. Perfect location for a weekend relaxing and shopping
Nothing at all
Location, room size, kitchenette, shower, good laundry facilities at hotel, view.
They never cleaned my room! I arrived Friday afternoon. They asked if I'd forget room clean-up over the weekend. I agreed. But they forgot me on Monday so I was there 4 nights with no room cleaning. Not good.
very comfy room, amenities and close to shops, public transport. Sal the concierge was very cheery, always had a welcoming smile and helpful.
on 2nd day hairdryer was faulty, asked at reception for it to be fixed/replaced and until the day we left no one had came to check. attitude of staff member was condecending when enquired. Otherwise all ok.
Personable, efficient front desk staff; clean, quiet, well equipped rooms; great having free guest laundry and wifi; great location in mall with rail and tube onsite.
Had to request cleaning on a weekend; ineffective non-steam iron in room.
The friendliness and helpfulness of the staff was second to none. The cleanliness of the room was impressive, I am a hard task master when it comes to cleanliness so congratulations! Air conditioned rooms with the temperature individually controlled was a bonus as the weekend of our stay was particularly hot. Our room became our sanctuary. If you don't feel like eating out (and there is a particularly good Greek restaurant just outside the hotel entrance), food can be ordered up to the room via room services or you can prepare your own meals in the small but perfectly put together and equipped kitchen area in your room. There was a good variety of both hot and cold food on offer at breakfast with something to suit everybody...nice bacon! We found the process of having breakfast pleasantly relaxing compared to other hotels we have stayed at. The Suits are located well within walking distance of The Queen Elizabeth Olympic Park. We spent a pleasant afternoon exploring the park and seeing for ourselves where a little bit of our national history was created.
The building crane that we could see from our window spoiled our view a little but it was not in operation during our weekend stay so didn't cause us a problem. Not being particularly Wi-fi savvy we had difficulty in understanding how to order in-room DVD's via the apple TV. We did ring room services for help but unfortunately, and very unusually, the member of staff we spoke to advised us to refer to the in-room instructions which we had already tried to do, so we gave up. Both minor details in what was otherwise a very enjoyable stay at the Staybridge Suits, look forward to our next stay.
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