The St Denys  

The St Denys is conveniently located for access to the city centre. The room was spacious.

The room was advertised as 'superior' but the only notable thing about it was the size - being the top part of a terraced house it comprised of quite a large bathroom, decent size bedroom and a living room. However, it was obviously in need of some tlc. There was a huge crack running down the staircase wall and the floor in the bedroom and bathroom sloped quite a bit! The room was equipped with a large flat screen tv but we couldn't use it as we were not supplied with a remote control. There were no toiletries provided either. In a 'superior' room I would usually expect a sachet of shower gel at the very least. The car park is tiny and if you are forced to park where you are blocking another car in you have to leave your car keys at reception. Breakfast only just ok and you have to make your own toast. On checkout we had to ring the bell in reception 5 times for attention despite being able to hear the staff chatting upstairs. They finally came when we held our finger on the bell! There are far better places to stay for less money nearby - one to avoid.

Great location.

My only dislike in room 12 which was meant to be a superior room was the mouldy grouting in the bathroom round the shower. Tiny bar of soap and 4 sachets of anti dandruff shampoo. Apart from the bathroom everything was great. Would definately stay again but take my own soap and shampoo. Good breakfast however missing a tomato with the full english. Room was excellent if a bit noisy from traffic but no problem. Many thanks.

The location was fantastic. Breakfast was really good. Room comfort also really good, the bed was soooo comfortable!!

The bar area was nice, but could be made so much nicer. Didn't like the fact that the ironing board and other items were left out on show.

The room wos to close to the reseptionend front door so very noisey

The room was spaceous end nice

The staff are friendly and helpful. The room is large and since we stayed in the ground floor and no need to climb up the staircase with heavy luggage. The breakfast is good.

The bed is very big but too soft. May be better to put one more table and one more chair inside the room.

Really surprised us how central the location was, with the added bonus of a private car park, staff were very friendly and a really nice breakfast.

Great location, so near to the centre

You just need to be early or patient to get a parking space

Great location and the most comfortable bed ive ever slept in.

I booked the 'hotel' after seing good pictures and great location at a reasonable price for the weekend before christmas. I then saw reviews and was regretting my decision. I was going to cancel but would lose £99 so decided to stick with it and would complain when I got there if I needed to. We arrived around 7pm and there was no space in the 'car park' but we found a car park 3minutes walk away that was free between 5pm- 8am so we parked there. We were shown to our room which was number 14. This was located on the top floor of an end terraced house next to the hotel. I was apprehensive of what we would find but was very pleasently surprised. The room was clean and welcoming. The bathroom was clean with ample supply of shower gels etc. there was some mould around the shower door but apart from that very clean. The bed was the most comfortable ive ever slept in and it was lovely and warm. Breakfast was average though the chairs were too high for the tables so it was quite uncomforatble. I went to check out and the lady was sat outside having a smoke she came in when she saw me enter the hotel. She took my key and that was that, not a very friendly departure. Better customer service required. I cant comment on the rest of the hotel but my room certainly didnt deserve the bad comments I read. My husband and I were more than satisfied with it.

The location of St Denys was fantastic for exploring York it was very central cutting out any need for taxis or public transport, the shops were also within easy walking distance. Although very central it was still nice and peaceful we had a studio facing the road but were not disturbed by traffic or passing pedestrians.

Quite dated, with some very clever photography of the rooms.

Location was ideal to access the Shambles,the Minster and the centre parking was ok but a bit tight space wise

Despite our email re coeliac dietary requirements - no provision made at breakfast - nor was any response made that they were unable to accommodate our request

St Denys is Ideal for York City center. It is a short walk to the main shopping & Entertainment area.

The Breakfast menu is limited, for eg: No tomatoes were available with the full English etc. The decor was substandard with cracks in the plaster

A good location for the city, good parking.

Cold - needed more heating. No shaver point in the bathroom. Bathroom in need of tlc - grouting around bath etc.

The gorgeous 4 poster bed and jaccuzi bath room could have been warmer

heating wasn't on all the time, bathroom could have been cleaner, carpet hadn't been hoovered in bedroom (very bitty)otherwise everything was fine we would definitely stay again.