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St Giles Hotel & Leisure Club
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6.8
Top
Based on
2899
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Luis
Solo traveller
Sao Paulo,
Brazil
June 29, 2009
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The staff is really helpful and they have people from all over the world and languages working there. Localization, near subway, the 'theaters' avenue', and a lot of good options to eat, is perfect. Yes, breakfast is a shame. If you ask for the continental breakfast you don´t have where to sit (!) to eat it; and the complete breakfast is too fat and heavy. |
6.5 |
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Melissa
Mature couple
Strahan,
Australia
June 29, 2009
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Express checkout (pay on arrival, deposit keys on box on way out) Heaps...Breakfast if purchased via booking.com is not the breakfast buffet destribed in hotel info - it is takeaway at "Coffee2go", 1 hot drink, 1 peice of fruit, 1 pastry...no toast, cereal etc. Industrial fan and light directly outside our window, so it was too noisy and light to leave window open, which we needed as no air con in our room - very suffy. Rude, indifferent and unhelpful staff . Pre-set shower temp. - much too hot. My partner was ony able to wash from waist down as unable to bear the extremely hot water - even on the coolest option. Dangerous for children and uncomfortable for everyone else! |
4.5 |
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Anonymous
Solo traveller
Belgium
June 28, 2009
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reasonably clean room. Restaurant (chinese). Helpful concierge. Non smoking hotel. Location. Noisy, TV reception and TV itself were old and didn't work very well. Bathroom could have been cleaner and mattress was uncomfortable. Also, lifts too slow and not enough - lot's of people complaining about having to wait for them. Wi-Fi should be free in all hotels these days. Tiny room with little air from window. |
5 |
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Jim
Mature couple
Dundalk,
Ireland
June 28, 2009
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Love its central location, which makes it easy to get around the city, especially on foot. Bar area a bit impersonal at night. |
7 |
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Julie
Mature couple
York,
United Kingdom
June 28, 2009
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The St Giles hotel is one of the most central London hotel's, we walked every where we visitednot having to use the tube or busses. We booked bed and breckfast and were disapointed that we were not eligble for a cooked breckfast and had to have continental, |
8.5 |
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Barbara
With friends
Apache Junction, AZ,
United States of America
June 28, 2009
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The staff was very nice, we arrived a day earlier than our reservation and they accomadated us nicely. It should be noted that this hotel like many places in London are not handicap friendly. I use a walker to get around and there are many steps to go up or down. However, they did have a 1 person lift that could take you to or from the lobby from the street entrance. |
6 |
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Anonymous
Mature couple
United Kingdom
June 28, 2009
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Excellent location Hotel was noisy due to location & lifts were extremely slow so making access up to rooms difficult. |
5.5 |
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Anonymous
With friends
United Kingdom
June 27, 2009
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The location was excellent The lift, when you push the button for the floor you wanted, it kept on undoing it. |
6.5 |
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Lisa
With friends
THETFORD,
United Kingdom
June 27, 2009
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Enjoyed the easiness of check in and pleasant friendly staff. only that i had not realised the leisure center was separate and had not taken a towel down, so it was a bit of a trek back to my room as was not prepared. |
9 |
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Peter
Solo traveller
Barnard Castle,
United Kingdom
June 26, 2009
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Its location just off Tottenham Court Rd is very convenient for West End theatres shopping, sight seeing and dining in Soho resaurants |
6 |
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Anonymous
Solo traveller
United Kingdom
June 26, 2009
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Convenient location Noise levels were high. Closing the window made no difference! The bathroom smelt musty. The breakfast was laughable! |
5.5 |
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Lynda
Mature couple
plymouth,
United Kingdom
June 26, 2009
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location was excelent very small coffee to go area |
7.5 |
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Kim
Solo traveller
Exeter,
United Kingdom
June 26, 2009
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location convenient and room reasonably priced no wi-fi in room, inflexible booking - i booked a double room but only used it as a single yet still had to pay for a double even though i requested a single upon arrival |
6.5 |
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Geir
With friends
Sarpsborg,
Norway
June 26, 2009
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Spescially the location, near to Soho, Covent Garden, Oxford Street The peak hour in the breakfast restaurant, you can wait for a table up to 20 minutes |
7 |
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Roberta
Mature couple
Market Harborough,
United Kingdom
June 25, 2009
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The hotel was in central London. It was close to all the theatres and alot of the attractions and was good value for money. |
8.5 |
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Christopher
Mature couple
Warrington,
United Kingdom
June 25, 2009
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We did not really enjoy anything about the hotel in general. The onley good point is its close proximatry to Oxford St. The rooms where very shabby & small, i could touch all walls whilst standing on the bed.The rooms were also very basic with an old tv and a very uncomfy bed. We had to complain on numerous occaisions about the noise that other guests were making in the early hours of the morning and about the noise the cleaners where making at 5.30am whilst gatherung cleaning materials together in the cupboard as we were adjacent to this room. I would not even look at booking another stay in this hotel even if it was free of charge. |
4 |
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Rick
Group
Manchester,
United Kingdom
June 24, 2009
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friendly and helpful staff on both front desks, location of hotel was good for theatre trip and shops restaraunts etc breakfast arrangements were unusual no real seating area once you had queued for your food, plastic cups and plates. |
6.5 |
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Mark
Group
Nottingham,
United Kingdom
June 24, 2009
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the hotel was very clean and the staff were very helpful the breakfast was excellent the hotel has a excellent location very close to oxford street and to the theatre discrict my room was not big enough to swing a cat in there was a suitcase stand but that was in the wardrobe as you couldnt get in the room with it in the room |
6.5 |
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Kerenjit
Young couple
ALLENTON, DERBY,
United Kingdom
June 24, 2009
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The location is perfect and staff are always very friendly. |
7.5 |
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Anonymous
Mature couple
United Kingdom
June 24, 2009
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The bed was very comfortable, and the staff are very helpfull The rooms are very dark and small, When booking the room breakfast was included but did not have it due to this being continental. I was not told that this was what was on offer it just said breakfast included, so you would expect a full range. |
6.5 |
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Caroline
Family with older children
The Curragh,
Ireland
June 24, 2009
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room was clean and comfortable, good location for West End breakfast to go was a bit poor, i.e. water, yoghurt, was 'extra' and payable. Surely if you have a choice of three items, you can pick a yoghurt ???? Lifts aren't great, we used stairs, would not like to stay on a higher floor than number 4. |
10 |
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Joao
Young couple
Lisboa,
Portugal
June 24, 2009
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Close to everything in the center of london, specially if the objective are Musicals! The key system did not work for several times... It seems that the card loses the magnetic info when close to Mobiles... Weird. First time that happened!!! Looks like the systems needs a replace... |
6.5 |
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David
With friends
Dublin,
Ireland
June 24, 2009
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Yes, we did. Perfect location for seeing London. I thought the staff were a little noisy going around in the morning cleaning, not a lot of thought given to the guests that sleep on a little after 9! |
8 |
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Noirin
Mature couple
NEWRY,
United Kingdom
June 24, 2009
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very central |
4.5 |
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Sally
With friends
st helier jersey,
Jersey
June 24, 2009
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Close to main shopping areas Bed not clean. Complain 3 times but never changed |
4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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