Barcelo Stirling Highland Hotel  

Good sized room, clean and comfortable. Didn't dine in the hotel except for breakfast which provided an excellent selection of foods. Bar was expensive and choice very limited. Lovely building showing signs of wear and tear.

There was work being carried out on the hotel involving most of the building being covered by scaffolding - would have been nice to know this when booking.

Staff

Welcoming staff on arrival.pleasant staff in dining room until we complained about the white wine not being chilled.

The location, the building, the room, I also liked the pictures and the original banisters. We also enjoyed the breakfast. I liked the toiletries,I liked the carpet in the lobby and I liked the welcome from the reception.

I didn t like the door at the foot of the stairs, I didn t like the scaffolding as I could nt see the building properly.

Nice hotel, staff friendly. Hotel was booked mainly as it had a pool/sauna/jacuzzi and this did not disappoint. Well maintained.

In the room cobwebs etc on curtains/pelmet - would have taken seconds to clean but made an otherwise spotless room look filthy.

Location.

The standard of the room was very poor, service atrocious. We had adjoining rooms and could clearly hear the bodily functions of the guests next door. The room was poky, grubby and stuffy. When we decided to leave the staff were very unhelpful; making excuses along the lines of - what do you expect, we're fully booked - when we said the room situation re adjoining rooms was unacceptable. After half an hour explaining we weren't staying and therefore not paying we were eventually able to depart. Very poor experience - DON'T GO!

The perfect location, near the castle. I liked the ambience of the hotel, converted from a schoo. Renovations were going on which did not interfere with our comfort, but I would like to return when they are completed. The food was good.

When we arrived and booked out staff were polite, friendly and very helpful, out room was very nice clean and tidy, overall was a lovely hotel and we enjoyed our stay and would stay again. We did not use resturant so not able to comment on that.

Superb location and lovely building/decor. Shame about the scaffolding but we knew to expect this as my parents had stayed in the summer.

Lovely hotel. Excellent staff and exactly the right level of attention and service. I would highly recommend it.

Very comfortable room

I stayed at this hotel a number of times and believe the staff are excellent, the rooms are perfect and the breakfast is by far the best I have experienced in terms of quality and selection.

My only complaint is the lack of free Wi-fi. Most hotels have this available free of charge throughout the hotel and it was somewhat disappointing to learn I could only get 30 mins free at certain locations or a charge will apply.

Very friendly and helpful staff. Excellent breakfast. Brilliant location. Comfortable rooms.

Could be a bit more flexible about not paying for one more hour on the check out time.

The hotel was very welcoming and the staff were exceptionally friendly and most efficient. Nothing was any trouble to them.