Swallow Stockton Hotel

Most noticeable was the friendliness and courtesy shown by the staff.

I wasn't overly impressed with the room but I booked late and got one of the last 4 rooms available. It wasn't bad, and definitely not so bad that it would deter me from going again - I'd book earler - and was more than made up for by the courtesy of the staff and central location.

It was handy for my business trip - close to station at Thornaby + near where my meeting was.

The hotel is looking a bit tired now + the swimming pool has been closed

Room was a good size, the cost was reasonable (it was a Sunday) for the comfort and appearance of the hotel

Hotel somewhat 'tired' in appearance and decor. Needs a good makeover which would presumable affect the price

The Swallow Stockton was placed at the end of Stockton high street which was an excellent location for easy access to the local shops,pubs and restaurants. It also allowed easy acces to all the local transport services allowing us to explore the area by bus. Middlesborough was only a 20minute bus journey from the hotel. The hotel restaurant served excellent food with good service. Worth trying.

I found the hotel building very dated, and the decor very dowdy. The service in the restaurant was very poor. There were several moments of confusion surrounding when we could dine and whether what we had ordered was available or not. Our original meal was dropped on the floor by staff which caused much hilarity, but no improvement in service.

i stayed for a party and the function room was good

the hotel was very tired, the key to my room did not fit - had to get the duty manager to open it twice,not enough staff, the drinks very expensive, the bar in the lounge looked very depressing. The place needs an overhall.

central location, easy to find, good reception area and friendly staff. Room had all necessary facilities as expected.

breakfast on saturday did not start until 8 am. thought that a little bit late, perhaps a 07:30 start? Room accoustics made corridor traffic noise audible and noise from adjoining room. Only found out when paying that breakfast was not included in room rate.

This reviewer provided a score but did not have any comments

Good service, helpful staff, excellent dinner.

Some overall refurbishment of public areas and bedrooms is overdue.Choice of Buffet breakfast is too limited - ie different type of eggs - scrambled, poached - kippers

It was fairly central.

I thought the Gym was extremely poor!

Nothing in particular it was just somewhere to sleep overnight

The hotel was a little "tired" it needed a bit of an update

Hotel felt a bit unloved, ageing decor, dripping taps, shower, Smelly corridors, slow response to door bell