Stockwood Hotel - Luton  

The room was minute but very clean and the breakfast was excellent.I Had thought that I'd booked an ensuite.The room was not ensuite but the error was probably mine.

I did not think the location was very convenient.It was at least a 20 minute walk.It was not well served by public transport.

There was a nice receptionist who was friendly and actively tried to support their guests.

There where some things that I did not like in the hotel. Renovation works where going on in the hotel. Although they tried not to disturb visiotrs, it would have been good to know in advance. In the morning the room I slept in was very humid. I cant do notthing about it but in the morning I felt like a burden to the hotel... They charged 5£ extra for the internet and mentioned that it is for 24 hours. In reality the internet was swiched off at the time of checkout (12.00), but this rule was nowhere to be seen publicly nor mentioned before. If I would have known, it would not have been an issue as I was just leaving but I had a few things unfinalised which made it an inconvenient surprise for me. In addition the internet was annoyingly slow and unstable. As a parallel - today I am staying in same rate hotel and I am very satisfied.

room was not clean and had a musty smell could not get parking at hotel and iwas told tough luck by a member of staff who could not care less breakfast was very poor it is a building site and nobody should be expected to pay to stay there in my opinion wrost hotel in britian

The location was good for the meeting I needed to get to with good road links. The man at reception was friendly although never did see him again even though was there for 2 nights. The sheets were clean - that's the only positive points I can find

Pretty much everything! The room was filthy and dusty. The mould in the bedroom and bathroom smelled terrible. The towels were thin and frayed. The contintental breakfast was very scarce and the pizza restaurant even scarcer as there wasn't one. The bar was the reception desk with some bottles on a shelf. I couldn't sleep with the smell of the room and noticing the level of dust. The free car parking is ok if you have a small car and get there early as very limited. I would only recommend this to people who are looking for a budget B&B

The only thing I really liked was my short stay in the worse hotel I have been in Europe.

Was dirty, very poor breakfast, room was 2x3 meters.No toilet in the room, not as adverised.Extra 10 sterlins x night for room with a toilet.

Website is extremely deceiving. Suggested the hotel was in country park and therefore in a quiet location. The hotel wa actually on a very busy road near the county park in a flight path for Luton airport. Suggested there was a pizza restaurant. It was infact a takeway that got delivered to the hotel and the only reason I found that out was because the staff had to come and tell me that the takeaway place was closed down and hadn't informed the hotel. Ended up eating rubbish from the garage across the road. Room was cold and I was unable to switch my radiator on as it was just a normal house radiator without a control - had to sleep with two quilts on me.

The staff is a bunch of crooks. They do not deliver on their promises. The worst part is that they cut off the heater at night to save money while it's freezing. And when I complained about the cold that woke me up at 3am, they threatened to kick me out in the middle of the night with no refund. The police has to come in to settle our argument. don't go there during winter time, unless you wanna get sick in the morning!

room not cleaned .somebody's clothes still in bathroom.no breakfast although paid for

Good for one night before taking early morning flight from Luton Airport.

Good hotel for the price. Booked there just to sleep till morning flight. Clean beds, showers. No problems. 6-8 GBP from/to Luton Airport by Taxi.

The night porter was very good and accomodating to requests of extra blankets

The hotel was very cold. Tthe bathroom had no blind or curtain and overlooked the carpark and dining area (with lights on, people would be able to see what you were doing) and no hand soap on the sink, holes in the bed sheets, very cold room, although a heater in the room it did not emit a sufficient amount of heat even when turned up and the room was even colder in the morning., Beds not overly comfortable (my matteress sank in the middle). Breakfast although continental, did not look fresh or inviting, out of 4 guests in the dining area, I noticed only 1 had toast and nothing else, all others just had orange juice.

It was friendly and good for the money that i paid