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Etruria Hall, Festival Way, Etruria, Stoke on Trent, ST1 5BQ – Show map
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15 properties in Stoke on Trent
Including hotels, apartments, villas and more.
261 verified reviews
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BEST WESTERN PLUS Stoke On Trent Moat House's staff speak: English
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Sauna, Fitness centre, Solarium, Massage, Hot tub, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, Vending machine (drinks), 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift, Non-smoking throughout
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
Free! All older children or adults stay free of charge for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
BEST WESTERN PLUS Stoke On Trent Moat House accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 261 reviews
Value for money
Show reviews from:
In the heart of Stoke-on-Trent, Quality Hotel & Leisure - Stoke-on-Trent has a modern leisure club, free parking and a contemporary restaurant.
Score from 1013 reviews Good
Situated in central Stoke-on-Trent, directly opposite the railway station and 16 miles from Alton Towers Theme Park, the North Stafford Hotel boasts Jacobean-style architecture and well-equipped en...
Score from 738 reviews Review score
Around 5 minutes’ walk from Hanley town centre, Premier Inn Stoke on Trent (Hanley) provides en suite rooms with a bar and restaurant.
Score from 148 reviews Superb
Holiday Inn Express Stoke-On-Trent is just off junction 15 of the M6. With free parking, the Holiday Inn is 10 minutes’ drive from Stoke city centre, set next to Stoke FC’s Britannia Stadium.
Score from 762 reviews Very good
The kids loved the welcome packs . They spend ours colouring the get the ice cream . Great touch !
The spa and the gym were separated by a glass , we had no privacy from the young fellas trying to impress us with they workout.
Spacious, comfortable rooms with en-suite facilities made our stay very enjoyable. The reception staff and restaurant staff were extremely helpful.
Excellent stay including breakfast.
I travel a lot for my job so stay in quite a few hotels. This hotel really surpassed my expectations with comfort, cleanliness and friendly staff. I look forward to the next time I work in Staffordshire as I shall certainly be staying again.
The wifi was a little slow, not a huge problem but it's the only criticism I could possibly make.
Friendly, efficient staff. Tasty food. Ability to cope with large numbers of children and two weddings, without neglecting other guests. Great towels and comfy chairs in room. Ideally situated for exploring The Potteries.
Room not as clean as we would have liked. Brown "runs" in bathroom, mirror not clean on arrival. Staining and burn hole on bedding.Sink slightly blocked and general standard of bathroom not good i.e. cracked floor tiles. Signage for finding hotel very poor.
Good family hotel, kids loved it!
Very poor wi-fi
it was very noisy noisiest hotel i ever stayed in I would not stay there for even free again I was in the quiet area to and still very noisy beds uncomfortable never again
Nice room, reasonable food, easy to get to.
On check out no-one on the front desk except a man who was holding the fort and didn't know a lot. As a result wasn't told the code to exit the car park and had to park and come back into the hotel
Room was excellent. Staff were excellent. Facilities were excellent.
Wifi was a bit complicated to get onto compared with others. I coped but could see where others would struggle.
size and comfort of room
Prices for extras - food etc
Receptionist was excellent. Breakfast was really good and rooms were comfortable and spacious.
The room was reasonably large, well-equipped and comfortable apart from the fire alarm going off at 4.45 in the morning. Plenty of parking spaces.
Being ignored in restaurant in late evening when we were very hungry. Service and badly cooked food very slow. Kitchen door loudly banging whenever anyone went through it.
Lot of space, in Room, Hotel, Surrounding. Nice and uncomplicated Service.
No proper Place for smokers
The staff at the hotel are fantastic, nothing was too much trouble - they pulled out all the stops for us and it made for a fantastic holiday. Lovely hotel, clean, well furnished, super comfy bed, hardly any noise through the window, good food and friendly, helpful staff - loved it and going back!
Rooms were clean & comfortable. Staff pleasant & facilities clean.
Food wasn't good in restaurant at night & bar v overly priced. Almost dropped at the price of 2 alcoholic drinks & an orange juice!
Nice hotel n facilities
They charge extra for room service so if you had a coffee it would charge you the price of the coffee and the service charge of a extra £3.50. Rip off
Friendliness of staff, well laid out comfy rooms.
Well run and value for money. Nice bar area and use of facilities.
everything, it was perfect, we had a great time, I am Coeliac (gluten free), and the staff were excellent, or the chef was, we booked another few days, as we left, enjoyed it.
there was nothing to dislike
The whole hotel was very clean. The food was good and all the staff could not do enough for us.
Good value,good restaurant and excellent staff
Beautiful building, large comfortable bed, breakfast, cleanliness and location.
Felt that breakfast should have been included in the rate.
The lovely staff very nice at all times This was a busy time Lots of us here to see ROD STEWART And the ENGLAND game We were all accommodated very well.
The rooms,the facilities,the comfort,the easy parking,the location,the breakfast and most of all the staff
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