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Recently booked in Stoke on Trent
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Best Western Stoke On Trent Moat HouseEtruria Hall, Festival Way, Etruria, ST1 5BQ Stoke on Trent (Show map) Very good, Score from 194 reviews“I loved the size of the room, the bed was really comfortable, the bathroom was luxurious and all in all the hotel was superb. ”
Helen,
Stotfold
A modern hotel offering excellent facilities for business or pleasure, centrally located within the Midlands and close to Alton Towers, with excellent freeway and road access. The Best Western Stoke-on-Trent Moat House is located just off of the M6, ideally based for the center of the city and just a 25-minute drive from Alton Towers - maps provided. The hotel is perfectly located for nearby places of interest, including Trentham Gardens, Monkey Forest and Waterworld. Set on the Festival Park complex, there is a wide range of facilities for the entire family. Club Moativation Leisure features an air conditioned gym, an indoor heated swimming pool, a sauna, jacuzzi and steam room - great in which to unwind and relax. Hotel Rooms: 147, Hotel Chain: Best Western,QMH Hotels.
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Total Hotel Score:8
Based on 194 reviews Guest reviews are written by our customers after their stay at Best Western Stoke On Trent Moat House. |
Score breakdown
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Score filter |
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Dean
Family with young children
Derby,
United Kingdom
March 24, 2011
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Just everything was perfect from start to finish, friendly staff excellent food and lovely clean rooms
2 out of 2 people found this review helpful, did you?
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10 |
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Mark
Solo traveler
wellingborough,
United Kingdom
January 23, 2011
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Everything, it's the best hotel I have ever stayed in and I have stayed ina lot of Best Western hotels.
2 out of 2 people found this review helpful, did you?
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10 |
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Anonymous
Young couple
United Kingdom
January 18, 2011
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We were very impressed with the breakfast - by far the best I've seen in a large hotel in a very long time - well organised, fresh, well cooked and a good selection, easy to self serve.
2 out of 2 people found this review helpful, did you?
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7.5 |
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Glynn
Solo traveler
Banbury,
United Kingdom
November 15, 2011
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Easy to find. Clean and tidy. Friendly Staff. Nice and quite at night. Next to Waterworld.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Elisa
Family with older children
wallsend,
United Kingdom
June 1, 2011
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the comfort space of the hotel staff were friendly great food
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Family with young children
United Kingdom
April 22, 2011
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The room was spacious and the hotel is well appointed. The food was good and they catered well for families. No direct access to the lift from the first floor bedrooms.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Julie
Mature couple
Caton, Lancaster,
United Kingdom
April 20, 2011
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the friendly staff and the location not enough milk and no biscuits on the hospitality tray
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Mature couple
United Kingdom
April 11, 2011
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The hotel staff are very welcoming and friendly. They are cheerful and treat customers with great respect. We have stayed at this hotel previously and on this occasion the evening meal fell below the standard we were used to.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Gerry
Mature couple
New Malden,
United Kingdom
April 4, 2011
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Parking very convenient. Common parts nicely laid out and well maintained. Food in restaurant nicely cooked and well presented. Room clean, quiet and comfortable. Staff cheerful and courteous No 'cheap' wine (say £13-£14) in restaurant. Better emphasis on vegetarian options required. Wi-fi arrangements not very user friendly. TV a lttle elderly and channel choices a little limited.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Anonymous
Solo traveler
United Kingdom
April 3, 2011
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The gym area and the locality against my business The service is in the bar area was poor and does really associate with a business stay
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Young couple
United Kingdom
March 23, 2011
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Lunch buffet for meeting The bed
1 out of 1 people found this review helpful, did you?
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7.1 |
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Angela
Mature couple
Barnsley,
United Kingdom
March 15, 2011
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The evening meal
1 out of 1 people found this review helpful, did you?
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8.8 |
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Richard
Group of friends
Bedworth,
United Kingdom
March 15, 2011
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Breakfast is excellent. Gym and pool clean and easy to take advantage of. I prefer enclosed showers to in bath shower.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Deirdre
Group of friends
Swords,
Ireland
March 10, 2011
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Restaurant food excellent The beds are very uncomfortable as they are too soft. Staff very professional and polite. Unfortunately bar staff did not fall into this category for the fact that they insisted you walk round a wall to the other side of the bar before being served which I found unbelievable.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Anonymous
Group of friends
United Kingdom
March 8, 2011
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spacious room with great hotel facilities and a great atmosphere all round with very good staff cheap toilet roll was the best i could come up with :)
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Young couple
United Kingdom
February 25, 2011
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Lovley hotel and great price, evening food and breakfast very nice! excellent value for money! will def stay again clean towel some of the towels were stained.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Jenna
Young couple
Stafford,
United Kingdom
February 25, 2011
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Room was spacious, clean and comfortable. Bed was slightly too hard as were the pillows.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Claire
Young couple
Strathaven,
United Kingdom
February 22, 2011
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i liked that is was near shops, eating places and other things like cinema bowling swimming etc. having alton towers close was good aswell i think the tv's in the rooms were extremely outdated and the rooms themselves could be doing with being updated.the over all stay was great though.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Anonymous
Mature couple
United Kingdom
February 18, 2011
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the location was good for what we had planned the fact that i was there with my wife but the room had bunk beds in it as well
1 out of 1 people found this review helpful, did you?
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6.7 |
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David
Family with older children
Wivenhoe, Essex,
United Kingdom
February 16, 2011
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The staff at the reception and in the restaurant were very pleasant, friendly and helpful - this made our stay much more enjoyable.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Pauline
Young couple
Portsmouth,
United Kingdom
February 14, 2011
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The food was excellent. location, central for our trip. Reception staff appeared distracted, when we were checking in (it was not busy).
1 out of 1 people found this review helpful, did you?
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7.5 |
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Peter
Family with older children
Lydiate.,
United Kingdom
February 9, 2011
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Immaculately presented hotel. Luxurious decor and fittings. Double room had only been set up for one person (one bath robe, one bottled water, one biscuit etc). Informed reception of this on Saturday afternoon, but nothing was done to correct this.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Mature couple
United Kingdom
January 27, 2011
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Thelocation near Trentham gardens. The helpful receptionist who sorted out the room situation. We had asked for twin beds and were given a double room but she arranged a transfer next day.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Graham
Mature couple
Swanland,
United Kingdom
January 27, 2011
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Reception staff where the best I have ever known. Really super helpfull and thopughtful. I've stayed at some fantastic hotels inc. The Manderin Oriental Bankok and the staff at the Moat House were equally as good. The Hotel is based on 2 Floors...one with a reception one with another entrance so its a little confusing. I'm sure if they designed the hotel again they would keep it all on one froor.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Catherine
Family with older children
Colchester,
United Kingdom
January 27, 2011
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We liked the very helpful and friendly staff, welcoming atmosphere and lovely rooms with good facilities and food
1 out of 1 people found this review helpful, did you?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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“Stayed for 2 nights for a wedding with family and friends and the food at the wedding breakfast was good and was served piping hot also the room was a good size with a good shower but having spoken to other guests we were the lucky ones re the room and shower .” Christine, Crowborough East Sussex |
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