Stonecross Manor Hotel  

Friendliness of the staff

The reception staff were friendly and helpful and sorted out a problem efficiently and promptly.

The first room we were put in had an adjoining door to next room so we could hear everything happening next door only too clearly! When the TV was still blaring at 1.45am we had to phone down to reception who arranged for us to move rooms. Not ideal but dealt with promptly. Also, breakfast was pricey at £10, we didn't know what we would be paying until it appeared on the bill.

Beautiful looking hotel 15 minute walk into Kendal and a fiver taxi back. Fantastic cooked breakfast, hot and kept coming.

Bed comfortable but creaked with every turn and noisy bathroom fans, rooms at the front of the Hotel can hear the road with windows open. We visited at a time of peak demand because of the Great North Swim, so expected to pay top whack and I felt we did. The room was compact for a King 4 poster

Helpfulness of staff: were pleased to photocopy part of a map for us to use for a walk.

Showed signs of wear

Me and my partner went for a weekend away, and stayed in the 4 poster double room. The room was lovely, could of done with being reprinted in the bathroom but the shower was fantastic. Having a pool was also a bonus even though it needs repainting in there too. Food was nice, breakfast buffet was worth getting up for.

One of the reception staff, I think it was Sarah, seemed to have a terrible attitude problem with us, and the only reason we could think of was that we were younger than all the other guests. Other than that we had no other issues.

The friendly staff and the clenlines of the hotel

The evening meals were very poor

My husband and I stayed while visiting family, it was an excellent choice, comfortable rooms, quiet and super dinner menu. Staff were unobtrusive but very pleasant helpful. Shall certainly choose this hotel again.We travel all over the world and have sampled all kinds of accomodation in hotels, some have not been very pleasant. I would certanly recommend Stonecross Hotel to any age group.

Friendly and efficient staff and a comfortable room.

Unfortunate delay in serving hot breakfast on the Sunday morning.

Friendly atmosphere, cosy bedroom, helpful staff.

Our room was situated above the kitchen and this was a little noisy when they had a party on the first night.

Kirsty and Liam, great staff very helpful

Lovely old building but warm and comfortable with great staff and brilliant breakfast. We enjoyed the pool and hot tub and cosy lounge.

The location was good as we just needed a stop off on the way to Scotland. Staff were excellent and we enjoyed our evening meal.

The bed - every move made caused the bed to squeak - which meant a very bad nights sleep.

Nice Breakfast and Staff in the morning were excellent

Four poster bed creaked so much kept us awake Noise from front reception music left on by night porter early hours of morning. Room not replenished with toileteries and towels not changed on occasions.