Stonefield Castle Hotel  

Poor staff attentiveness. Remote location/ expensive wifi/poor mobile phone reception

I liked pretty much everything about the hotel. Location was fantastic and the hotel had the feeling of a stately home. The staff were discreet and very efficient and made us feel very welcome.We particularly enjoyed the snooker room. The food was fantastic and very reasonable considering the grade of hotel. I would have no hesitation in recommending this hotel.

The atmosphere of the castle and its surrounds

Stunning location and lovely restaurant

The building is needing a lot of tlc, bedrooms especially need a lot of updating. The bathroom tiles were mouldy and the shower curtain was worse.

The setting was amazing. The staff were really kind and helpful and the whole stay was wonderfully relaxing. A definate to do again!

The building, the views, the food.

Being able to get away from it all in delightful surroundings

Having to trudge out to the car park three times in the middle of the night following three false fire alarms.

My overall rating of the hotel above is based on the striking contrast between the truly excellent restaurant, attentive and engaging staff, and friendly service on the one hand, and the misleading nature of the promotion of the rooms at a 'special' price, which will be dealt with in the section below. The restaurant experience was very pleasant indeed; a fabulous outlook, spacious and bright but atmospheric as darkness fell. Excellent menu, food, and a young staff with personality and commitment. The house is designed by William Playfair, the celebrated 19th-century architect responsible for much of landmark Victorian Edinburgh, and this should be emphasised. It is a real plus point.

The rooms in the 1971 annexe are well below modern four-star expectations in terms of decor, and badly in need of brightening up. We felt almost misled at the 'special offer' because of this, and this was the impression of all four guests in my party, including one from The Netherlands and one from Belgium. We took four rooms, and are well-travelled business hotel users worldwide. The shower in my room did not work, and there was no hairdrier in another. There was a musty smell in the rooms when we entered. (There is a series of principal rooms available in the main house and these are said to be impressive.) The explanation given was that there was no technician available at the hotel on this occasion I booked the meal in advance by telephone, but discovered that it had not been booked when I mentioned it on arrival.

The public areas maintained well, and beautiful old building. We had an AMAZING breakfast there, the food was very high standard and delicious. If you go there with this information in mind, you will not be disappointed. We walked around the island opposite at low tide and is was beautiful forest and beach. This place is all about location, private beach and beautiful garden.

Is shabby in parts though and desperately needs more work done to the bedrooms and restaurant. If you dont mind a few cracks here and there and a room that is not too luxurious you wont mind. Not enough toiletries in bathrooms. Pillows very uncomfotable/hard/thin but good bed.

Quite expensive but exceeded expectations. Super ambience & location makes this stay special.

Need to check which room you are booking.

Excellent service from caring staff who were very friendly and attentive.The shabby chic interior added to its majical quality and we will certainly return and recommend this experience to all our friends and family.

Very atmospheric - Scots Baronial. Excellent food, great location.

Not much advance warning for the turning into the hotel.