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Newest reviews for Best Western Stone Manor

  • Lucy
      United Kingdom
    July 1, 2014

    Lovely room. I arrived three hours before check in and they accommodated us, no problem. Would stay again!

    7.5

  • Keith
      United Kingdom
    June 21, 2014

    Very comfortable,great surroundings,interesting property,good staff,value for money.

    Nothing

    9.2

  • Helen
      United Kingdom
    June 3, 2014

    Bed was comfortable , gardens were gorgeous , perfect wedding or celebration courtly side setting , front approach very inn pressie

    Rancid chocolate eclairs on poor cream tea, sad looking sandwiches although scones lovely. Waiter helping himself to breakfast before guests finished. Chef at bang on 930 emptying buffet whether guests wanted further items or not, chef banging clattering emptying hot water before we had finishing eating, really rude and disrespectful .obviously not serving after 930 which is perfectly acceptable but please wait till we finish eating before you clear the decks , and porky waiter only needed to wait another 2 min and he could have scoffed as much as he wanted when it was wheeled into the kitchen , spoiled the birthday experience really , waitress was sweet though, really nice.

    7.5

  • Philip
      United Kingdom
    May 19, 2014

    The restaurant was good for both dinner and breakfast. Staff helpful and polite

    The wall paper in our executive room showed signs of age and the bathroom was a little tired.

    7.5

  • Shirley
      United Kingdom
    May 18, 2014

    apart from the distance to the room every thing was great

    room 58 was a long way to walk

    8.3

  • Leigh
      United Kingdom
    May 6, 2014

    The beautiful grounds & the open, relaxing space.

    The wi-fi was pretty poor in sections of the hotel, especially the rooms furthest away from Reception.

    8.8

  • Susan
      United Kingdom
    April 27, 2014

    The staff were very considerate and supportive.

    The fact that there were steps which my disabled mother found difficult to manage. I had advised that my mother found steps difficult prior to booking, but nothing was said about steps down to the room, before we arrived.

    7.9

  • Nicholas
      United Kingdom
    April 17, 2014

    The hotel was perfect for the Severn valley railway.

    A bigger choose of bar snacks would have been nice.

    7.5

  • David
      United Kingdom
    April 9, 2014

    This is a lovely old hotel in a quiet setting.

    8.8

  • Anonymous
      United Kingdom
    April 8, 2014

    the four poster bed and the shower facility

    not many young people in the hotel

    9.2

  • Susan
      United Kingdom
    March 31, 2014

    Cosy log fires. Excellent meal, superb chef. Very helpful and friendly staff. Quiet comfortable room

    10

  • Jane
      United Kingdom
    March 28, 2014

    Our room and the cocktails we had in the bar

    That we couldn't stay longer

    9.2

  • Andrew
      United Kingdom
    March 23, 2014

    Characterful building. Good bar snacks.

    Could do with updating or improving bedroom furniture.

    6.7

  • David
      Spain
    March 17, 2014

    As above most things were very good and my bed and duvet was excelent

    The selection of chose for evening meats. No bidet in bathroom

    8.8

  • Martyn
      United Kingdom
    March 5, 2014

    i could not fault enything hotel and staff ecellent lovely location

    9.6

  • Glenn
      United Kingdom
    February 9, 2014

    Friendliness and efficiency of the staff from the moment of arrival until departure. Last time stayed there was 30 years ago and just how I remembered it, very classy.

    9.2

  • David
      United Kingdom
    February 4, 2014

    We have stayed at this hotel for over 20 years, from outside it looks wonderful !

    didnt like the ripped carpet, stains on chairs and buckets in lounge/dining room catching water.

    6.3

  • Mike
      United Kingdom
    January 7, 2014

    Our Staff was very comforable the set menu for dinner was excellant and very good value. This is a beautiful hotel and I would recommend if you are in the area stay at stone manor

    9.6

  • Trevor
      United Kingdom
    January 3, 2014

    Absolutely lovely building, very nice communal areas & rooms, open fires nice restaurant.

    Failure to clear away someone's tea things by fire left for several hours unable to make use of fireside seating.

    7.9

  • Tina
      United Kingdom
    January 3, 2014

    lovely and cosy

    the price compared to our friends who we recommend got breakfast for the same price

    7.9

  • Mirza
      United Kingdom
    December 30, 2013

    Welcoming staff that were happy to help

    9.2

  • Peter
      United Kingdom
    December 8, 2013

    Attentive and friendly staff without being intrusive, lovely location and grounds.Very comfortable bed.

    Nothing

    9.6

  • Anonymous
      United Kingdom
    November 21, 2013

    quality of food, building and grounds

    Orange bathroom dated

    8.3

  • Paul
      United Kingdom
    November 9, 2013

    Food was expensive and the steak was a big let down

    6.7

  • Nick
      United Kingdom
    October 29, 2013

    Lovely setting and surrounding

    No air flow through the rooms, windows were very small and let in little fresh air. Some staff were rude and sarcastic through dinner which I'm sure you can imagine went down very well.

    5

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