Stoneycroft Hotel  

I was booked in for a saturday night and on arrival i found that they had booked me for a sunday night instead. I was offered a complimentry drink of a pint of lager which i can only describe as fowl. Then the receptionist say that the hotel is fully booked and she will ring around other hotels for a room for me. 20minutes later she came back and said she has founnd a room in the hotel, so i went and had a look, it was a rabbit hutch on the second floor with a t.v that did not work and god only knows what the stains were upon the wall !! So as you can guess i was not best pleased and went to complain. She then offered me another room which was better but the decore was shocking. So from a hotel that was fully booked to one that magically appears to have two rooms available was pretty shocking. The staff seemed not to have a clue what was going on and was a very unprofessional set up. I will not book to go back there again.!!!!!!

There is nothing to like in this hotel. Its an absolute waste of money.

Very poor value for money. Tiles in the bathroom are cracked. The wall papers in the room are coming out and are very old. The bed creeks. The boilers broke down 2 days that I lived there. The ceiling and walls had fungus on them and I also saw an area on the end of the hall (ground floor) full of fungus over the roof and wall. Service was bad too. The first room given to me had a hole in the wall. I totally regret booking a room there.

Near too town centre, relaxing, and having a whrilpool bath and shower was very hi tec from the other hotels around! Also enjoyed a full breakfast included in the price! Value for money! And the staff where brilliant

Getting up early too book out!! Lol

Bed was very uncomforatble I could feel springs thru' the matress and was very noisy

Cheap hotel but no hot water for a shower and tried more than one room! Breakfast also not good

very good value for money now that the televisions are working; good breakfast; good showers; everything you can reasonably expect from a budget hotel is provided

Good location off the main road so quiet but close to the centre. Good breakfast.

Clock radio, clock didn't tell time but does tick loudly right above the bed.

i have stayed many times at the Stoneycroft over the years always been good value.

very disapointed with Breakfast. i have stayed at this hotel for over 7 and the food as always been good. Until now

Very warm heating always on

location was great. Staff were very helpful. Food good.

There were a lot of unfixed problems in the room. But it was clean and comfortable.

I chose Stoneycroft because of it's location to Leicester College where my daughter was attending an interview. Although the college was only less than 2 miles away the gentleman at reception knew nothing of its whereabouts. We were given a family room which was advertised with Jacuzzi Bath and Steam Room. The instructions in the bathroom were useless and didn't tell you how to turn on the water for the Jacuzzi Bath. I went down to reception where the gentleman behind the desk came up to the room to help us. He didn't know how the system worked either and had no knowledge how any of it worked. In the end we were able to get water running into the bath but it took forever to fill and was much too hot. We were unable to shower in the morning. We had a meal in the restaurant. The girl behind the bar brought our drinks to the table with ice in the coke (no ice was asked for). We ordered garlic bread to be served as a starter. This did not arrive and I had to say we requested it as a starter....my main course was also incorrect having asked for the Salmon on Roasted Vegetables and a Salmon Salad arrived.

It had a good Wi-Fi connection which was much appreciated as I work through the internet. It was comfortable and warm and generally very very good value for money.

The shower seemed to be stuck on some extremely hot temperature, other than that everything was good.

Hotel location is excellant, as we were visiting Leicester for first time for an open day ay university. Staff friendly and helpful, rooms were clean as was linen,plenty of towels and shower worked well. Breakfast was good and plenty with good efficient service. Manager and receptionist very friendly and helpful and were more than happy for us to leave car in car park for the day after checking out so we didn't have to go looking for car parking at university. All in all a nice friendly Hotel which only needs a little uodating, most of comments on trip adviser are unwarrented, granted its not five star but you are not paying five star prices, I have stayed in many hotels all over the world and would stay in Stoneycroft again.

No complaints overall very happy with our stay.