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119 Norfolk Street, Sheffield, S1 2JE – Show map
Excellent location — rated 9.6/10! (score from 589 reviews)
Rated by guests after their stay at Mercure Sheffield St Paul's Hotel & Spa.
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589 verified reviews
We speak your language
Mercure Sheffield St Paul's Hotel & Spa's staff speak: French, English, Arabic
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Sauna, Fitness centre, Spa and wellness centre, Massage, Hammam, Indoor pool (all year)
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte), Special diet menus (on request)
Free! WiFi is available in all areas and is free of charge.
No parking available.
Room service, 24-hour front desk, Luggage storage, Concierge service, Laundry, Dry cleaning, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
French, English, Arabic
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! One child under 16 years stays free of charge in an extra bed.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Mercure Sheffield St Paul's Hotel & Spa accepts these cards and reserves the right to pre-authorise your card prior to arrival.
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Starting to look a bit tired. Spa not very well maintained. Spa is disjointed, seems like an afterthought. Cleaners need to look behind furniture.
Big rooms looking out on to peace gardens
Stayed for a weekend break, was excellent, will be staying here again!
Super location, great facilities and friendly helpful staff.
It is so central and surrounded by beautiful parks.
The bar prices and breakfast were very expensive
Toilet flush broken as was the seat. TV remote didn't work. Room not serviced Saturday. Requested toilet rolls due to the room not being serviced and was told they had run out!!!
We loved the spa facilities they where a great hit and we used them whilst we where there very relaxing. Hotel looks nice. Rooms clean.
Need more love and character in the rooms just bog standard so was disappointing. More colour etc.
We always try to stay here when visiting Sheffield as the Hotel is so ideally placed & has such lovely spacious rooms. Friendly & helpful staff too.
Staff excellent. Breakfast good, bacon great!
Nothing, a good business hotel
The facilities and the location are great
Modern looking building in an impressive city location. The car valet was first class. Booking in was simple and the room was a great space.
Directions how exactly to get to the hotel without a city tour was disappointing.The added cost of parking securely put a sour note on what looked to be a great experience. We were not impressed with the evening meal choice I can make a better chilli myself at home. Altogether not bad for the money especially as close as it is to the city centre.I would reccomend the train as transport and a meal elsewhere. The spa pool was very shallow and also a bit too cool for my liking.
Staff were very helpful and professional, lovely views, gorgeous room
The staff were pleasant and helpful the rooms were nice and comfortable the facilities exceptional
Concierge was amazing!!!! Decor and atmosphere great rooms spacious and clean
Mini bar in room but empty ??!! First night phones in both rooms didnt work Booked alarm call all three mornings but only had one on 2nd morning Food in bar not really that good Parking a bit pricy
i loved the hotel it seems very posh and nothing was too little to ask with staff the location is brilliant and the rooms were lovely and the fascilities were excellent i will deffinatley be going again
Location , comfort , staffs , breakfast .
My room just in front the lift , bit nose
Perfectly located Vibrant hotel Vibrant area Easy parking (nearby Q carpark) Clean Spacious Friendly
This hotel was in an excellent location for central Sheffield. The rooms public areas etc were all clean, spacious and pleasant. However, the excellent service from all, including valet parking staff, front desk, concierge and breakfast waitress made this an exceptionally good value stay. I shall certainly use this hotel as my hub for business in the area in future
We liked the spa facilities especially the ice room.
There wasn't a jacuzzi or car park
Staff is very friendly. All around excellent experience. Location is great for someone that is in the city for the first time. Only suggestion is the spa should give priority to hotel guests. We could not have the treatment we wanted.
No parking was a down side for us.
Almost everything is superb
Unsure about where to park and a bit confused , but the hotel manager has resolved this
The breakfast is brilliant, plenty of choice and excellent quality. The staff are all very helpful and went out of their way to ensure we had a comfortable stay. The use of the spa facilities is a great bonus and the location couldn't be more convenient. I have booked the Mercure in Manchester for a weekend in September, I hope it lives up to my experience at the Mercure Sheffield!
In our time at the hotel we found the room to be of a fantastic standard. Breakfast was one of the best I have ever had and the spa and gym facilities were perfect for what we required.
Excellent location overlooking the peace gardens No noise Great prompt service and friendly staff. Would recommend to anyone wanting to stay in the city centre of sheffield
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