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Mercure Sheffield St Paul's Hotel & Spa
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When would you like to stay at the Mercure Sheffield St Paul's Hotel & Spa?| Room type | Max | Rate |
|---|---|---|
| Classic Room with 1 double bed |
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Show prices |
| Superior Room with 1 kingsize bed |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Safety Deposit Box, Luggage Storage, All Public and Private spaces non-smoking.
Activities
Sauna, Fitness Centre, Solarium, Massage, Jacuzzi, Turkish/Steam Bath.
Services
Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Dry Cleaning, Barber/Beauty Shop, Currency Exchange, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and charges are applicable.
Guest Parking
No parking available.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
Children cannot be accommodated at the hotel.
Extra beds are not available.
There is no capacity for extra beds/cots in the room.
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking for more than 15 persons, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Breakfast times:
Monday -Friday 6.30am -9.30am
Saturday 7.00am-10.30am
Sunday 7.00am-11.00am
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
Mercure Sheffield St Paul's Hotel & Spa.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
156
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Sorin
Solo traveller
Basingstoke,
United Kingdom
December 28, 2009
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the best sleep ever. better than all the other 7 hotels I used so far |
9.5 |
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Andrew
Mature couple
Alderbury,
United Kingdom
December 17, 2009
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Lack of parking facilities requiring £20 to be paid for valet parking |
7 |
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Mary
Mature couple
Chester,
United Kingdom
December 16, 2009
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Bedrooms were an excellent size and i really appreciated the seperate shower cubicle would stay again just for that! Dinner in restaurant was very good so was the service.Breakfast was ok but not as good as dinner. |
8.5 |
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Ian
Mature couple
Nottingham,
United Kingdom
December 15, 2009
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Great location. Modern, classy, but good value. Good pool for a work-out. |
10 |
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Anonymous
Group
United Kingdom
December 12, 2009
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The staff were excellent, the location superb for my meeting and the service great , especially the valet parking. The view was breathtaking out over the gardens. |
10 |
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Jeneba
Young couple
Sheffield,
United Kingdom
December 9, 2009
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The service was excellent. I was there for a romantic weekend and it certainly was. The view from the room was beautiful. There are loads of leisure activities to do so you are never bored. I would stay there again. Best Hotel in Sheffield !!! |
10 |
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Sichun
Young couple
Sheffield,
United Kingdom
December 1, 2009
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good design new OH my god, i never been to another hotel this bad. there are two broken lamp in our room. the toilet is still with yellow stuff near the seat. the air is so cold and dry, it is so dry that woke me up at east three times a night. TV can't be turn on or off by remote, i found that after i am in my bed, When i check out and talk to the receptionist, she thought i broke the lamps. What a wonderful night. |
3.5 |
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Anonymous
Solo traveller
United Kingdom
November 30, 2009
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Relaxing welcoming environment, the Christmas tree was stunning! The room was cold when I got there and took quite a while to warm up. |
9 |
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Kamal
Solo traveller
harmood street,
United Kingdom
November 30, 2009
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room confort and location staff forgot to replenish soap and thrown away old |
7.5 |
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Anonymous
Solo traveller
United Kingdom
November 25, 2009
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convenience for city centre. knowing which car park to use for the hotel's discount arrangement |
9 |
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Peter
Mature couple
Otley,
United Kingdom
November 25, 2009
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The location was excellent , staff very polite , all in all very enjoyable |
8 |
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Enid
Mature couple
Pyrford, Woking,
United Kingdom
November 24, 2009
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the room was very good with both bath and separate shower and had good window views of the locality. The hotel was very central. We arrived by car and It was very difficult to pak and unload the luggage at the hotel. The hotel receptionist was most unhelpful in giving information e.g. the directions to the car park -surely a simple map could have been available as the way to the car park by car was quite complicated. One of the lifts was not working and again the directions to the other other available lift was not clear and we would have had difficulty finding it if we hadn't met a member of staff going there. |
8 |
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Kirsty
Young couple
London,
United Kingdom
November 23, 2009
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The reception and Bar area look fantastic. There was a pool. The room got very cold which was very uncomfortable and the bed was not very comfortable. The Spa was very dissapointing. No steam in the steam room, smelt damp! Sauna was not hot and the aroma shower didn t smell. The aroma steam did but again no steam in the room. Was really dissapointed. |
6.5 |
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Anonymous
Group
United Kingdom
November 23, 2009
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great location, prompt room service, excellent bar, didn't have to pay for parking as the valet didn't move my car! reception are a bit slow and wheni tried to reserve a second room for some friends who decided to stay over I had to haggle hard to get the exorbitant price reduced to something like affordable then when my friends got to their room the shower didn't work and there was no milk for their coffee |
8 |
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Shoketh
With friends
BIRMINGHAM,
United Kingdom
November 22, 2009
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The hotel should have been rated 5 star, it is spot on, the reason not 5 star (no parking) No parking at this hotel? Street parking only and mile away.............................. |
9.5 |
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David
Mature couple
Wrexham,
United Kingdom
November 21, 2009
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Excellent location, very nice rooms Parking was a bit tricky |
10 |
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Suzanne
With friends
Chesterfield,
United Kingdom
November 18, 2009
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The Location to the city centre and the Spa facilities |
8.5 |
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Rosalyn
Mature couple
Rugby,
United Kingdom
November 17, 2009
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Room was very comfortable.Hotel centrally located but not easy to find by car.Liked the views of the Winter Gardens. Access by car and parking not easy.Breakfast very expensive. |
7.5 |
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David
Young couple
oswestry,
United Kingdom
November 13, 2009
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The hotel was friendly and clean and in a great city location. The room service was nothing short of shambolic, didnt get the tag off the door that i put there 14 hours before, then when i chased it up it turned up cold. And then they wanted to charge £20 per breakfast. |
6.5 |
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Frank
Mature couple
Cosby,
United Kingdom
November 12, 2009
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We were upgraded to an executive suite Breakfast was until 9.30 and we went at approx. 9.00 and the food was not a its best. |
10 |
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Anonymous
Solo traveller
United Kingdom
November 8, 2009
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Service from the staff exceptional,nothing too much trouble. Comfortable bed with well appointed room. Hotel concierge very helpful. Parking was expensive and some distance from the Sheffield Area. |
8 |
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Clive
Mature couple
colchester,
United Kingdom
November 6, 2009
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The shower spray was weak.The TV control only worked intermitently.The A/C control box wouldn't stop flashing all night! |
7.5 |
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Anonymous
Mature couple
United Kingdom
November 3, 2009
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the room the fact that you couldn't get a snack after 11 p.m. only a very limited selection of main meals |
7.5 |
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Scott
Young couple
Sutton in Ashfield Notts,
United Kingdom
November 1, 2009
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Nothing due to the overall experience Staff attitude when faced with a problem with our room. The quality of the breakfast was poor and the length of opening for the meal was inadequate. The overall experience was very negative - it was 4am before we were able to get some sleep and were treated as leppers at the reception. Overall it ruined my partners 21st Birthday celebration. I booked this hotel as I was led to believe it was the best in the area. Complained at 4pm about the room heating system and it was 4am the following morning before any action was completed |
3.5 |
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Anonymous
Young couple
United Kingdom
November 1, 2009
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The bed was quite uncomfortable......... everything else was perfect. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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