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119 Norfolk Street, Sheffield, S1 2JE, United Kingdom – Show map
Excellent location – rated 9.6/10! (score from 772 reviews)
Rated by guests after their stay at Mercure Sheffield St Paul's Hotel & Spa.
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46 properties in Sheffield
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773 verified reviews
They speak your language!
Mercure Sheffield St Paul's Hotel & Spa's staff speaks: French, English, Arabic
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Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, English, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 16 years stays free of charge in an extra bed.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Service is always very good. Cleanliness of the hotel. spa facilities perfect Lovely relaxation rooms and nice touch that we can help ourselves to coffee. :D
The only thing I can fault is the size of the changing rooms. It was uncomfortable in such a small small and and 20 woman getting changed at once. My mum and I had to put our clean clothes/toiletries on the floor. :-(
Relaxing and friendly atmosphere nothing wastoo much trouble
Good business hotel, great bacon'
Finding the place and parking
Most comfortable bed ever. I had a Privelege room and it was beautiful. Roomy and very luxurious. Free wifi was great and all the drinks in mini bar were complimentary. A very nice perk.
The location next to the winter garden and restaurants/theatres.
It was more than I wanted to pay.
Room clean and spacious. Most staff friendly and helpful. SPA facilities were good.
The high cost of the valet parking Breakfast choice a little disappointing, very little continental choice or cereals ok if you like a full English!
The perfect location for exploring Sheffield, you could keep popping back in to change, drop off shopping or just a quick rest. It's perfect for restaurants, bars, shops, public transport. Nice staff, nice rooms, nice pool, great breakfast. Even though there was a hen party in that w/e, we didn't here any noise in the room, or from any other rooms. Great Hotel.
The table light didn't work in the room, but wasn't a problem(forgot to report it tho').
Location and facilities eg pool
Expensive drinks and food
Loved this hotel - right in the centre of sheffield but really quiet as well, amazing sports and leisure facilities, really friendly staff. I'd definitely stay there again!
City~centre location beside the Winter Gardens and City Art Gallery, just a five~minute walk (uphill) from the Railway Station, with pleasant and helpful staff, large, clean bedrooms with good views over Sheffield, and a great buffet breakfast.
Great location. Vey clean. Big spacious rooms. Excellent facilities.
My television wasn't working and my request for something to be done was forgotten. My complementary toiletries had been wiped out by the previous guest leaving me just empty boxes. I asked for them to be replaced for my second night's stay. they never were. At the price I was paying, I expect better.
Good location, friendly staff, and great food. Comfortable hotel with very good facilities
Ate in the restaurant, lovely food and very good service. All staff helpful and friendly would recommend staying at this hotel.
Everything, the location, rooms, they now have free wifi
Only one member of staff on duty to pe reform checkout, ten minute delay. Hot buffet breakfast was not satisfactory, obviously had been left out too long. I have stayed here many times and it's always the same.
Staff really helpful and friendly especially the lady on reception when we checked in and the gentleman valet. Free welcome drink. Room was a good size and really clean and light. We couldn't fault anything and would definitely stay here again and recommend.
The room and the bar was the biggest tick for us and breakfast was relaxing in the morning
The only down for us was the lack of attention at breakfast, our yea was cold and it was hard to seek someone's attention to replace it.
Staff friendly and proficient
Restaurant cold in the evening
Brilliant location, room was excellent, fantastic view of the peace gardens, Sheffield. Staff service was great, from reception through to the champagne bar, sauna, room service and at breakfast. All staff friendly, polite and happy to help.
No negative comments.
The staff were very professional and friendly
The restaurant food was poor both at lunch and dinner
Staff were very polite and friendly and the facilities were great
Front desk service
Didn't know we had to pay deposit! Lucky enough I brought my card Checkout was early unfortunately
Is walking distance to some great resturants and the hotel looks very pretty.
The toilet didn't work and when we reported it the man behind the desk spoke to me like a 13year old child and expected me to know what was wrong with it. I stay in Sheffield 2 or 3 times a week and the cost of this hotel didn't reflect the service at all. I might just stick to travelodge, at least the staff talk to like a guest and know how to approach people, the facilities work and it's a third of the price.
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