The Suites Hotel  

The accomadation was suited to our family needs, The staff acomodated our family needs very well and usually when trying to book a room for 3 adults has been very upsetting and tiome consuming ( the 3rd adult being our daughter and disabled). There were no innuendos to the fact that we wanted this type of room and the comments of ` This many adults sharing is not allowed` Thank you very much and as we have a lot of family based in Liverpool area we will definatly be using you again and my daughter is already planning which swim suit to bring

Staff were increbily helpful, and found me a replacement room despite the fact that they were full and had not acknowledged the booking.com confirmation. They were incredibly courteous and nothing was too much trouble, if I need to stay in the area again for business I know where I will be returning. A flawless first stay at a suites hotel.

friendly staff

food

I was here for a friends wedding, it was very clean, bright and spacious! The staff where friendly and helpful and made their day extra special! We booked a standard room and we were amazed at the size of the room and the value for money!!

The spa facilities as well as the breakfast. The room was very large. That was good.

Good staff, good facilities

In the bathroom, hot water came from all three taps, at least initially

Greay gym and swimmingpool. Nice breakfast

No flat tv

Very spacious room for relaxing. Very comfortable

Tv's are dated and furniture tops delaminated. But biggest disappointment was that we would have been charged £10 each extra for breakfast in room. And considering they are suites and we were in need of lie in, this was shocking.

The room was spacious, very comfortable, clean with all modern facilities.

I could not fault the hotel. All staff were very helpful and friendly and all services we used were first class.

As I was travelling on my own, I found the hotel very friendl and , accommodating. The rooms were spacious and because of the set-up of the suite it made it feel less like a hotel room.

It was quite noisy being so close to the road, and this prevented me from being able to open my window when I was sleeping. However, I had a great nights sleep regardless!

Service was excellent

Rooms and toilets,shower not upto standard

room was very nice with plenty of room

High standard of accomodation and facilities. Rooms excellent with separate lounge/office and bedroom. Room facilities good - 2 TV's, complimentary bottled water in addition to tea and "real" coffee making facilities. Also room safe and ironing facilities available. The hotel had a leisure club available for hotel guests. Food in restaurant good with attentive staff.

A little disappointed by the range of draught beers at the bar - all of the super cold variety which I personally do not like. The hot food buffet at breakfast was more "warm" than hot. This was also noted on my stay some weeks earlier. The location whilst very convenient being just off the M57 was perfect for a business stay, the site of the hotel adjacent to an industrial park does not easily lend itself to a stay for leisure purposes. However if people are aware of the limitations of the site then this is an excellent place to stay and good value for money.