Suncliff Hotel

Lovely view on getting up.

Breakfast was disappointing. Poached eggs were cold and fish was poorly prepared. Admission to the restaurant was by staff but he was off chatting with other staff so we (and others) were kept standing at the entrance.

This was my 3rd stay & I appreciated being up-graded- I've just rebooked as I'm visiting B'mouth fortnighly for next 3 months

good location

poor tv in the rooms and very dated decor.

I,m in the process of writing a letter of complaint,it was terrible

I didn,t have any heating in my room was kept up alnight with shouting and screaming

I thought the position overlooking the bay was really excellent. There were very goog opportunities for morning/evening strolls either along the cliff or going down to the beach.

the hotel has seen better days. The staff were noncomittal and not engaging at all. The room was inadequately clean I had to ask for the ceiling to be vacuumed as there were lots of cobwebs!! Underneath the bed had not been vacuumed. The bathroom blind was in a poor state. The television was small and a long way from the bed and only four channgels worked. The room was right next to the lift. The bathroom was clean and warm and the towels good, but the general look was tired. Doors marked walls scuffed. Very poor tea making facilities - miserly comes to mind. Breakfast - no fresh fruit and the poached eggs were poor. The toast was cut with a laser beam. Public rooms were adequate, lacked atmosphere and staff had no warmth.

near to beach and good coastal views also convenient access to other places of interest

not sufficient car parking places for resident guests

When I left.

Everything.

Pleasant, accessible to town centre & pleasent staff & very good value for money - I expect to make other bookings as I'll be in B'mouth bi monthly until Xmas

The breakfast was small but good, and the staff serving breakfast polite and efficient. Location was quite good.

Could hear every drunk resident returning to their rooms all through both nights. Could also hear every movement from surrounding rooms. Hardly slept all weekend.

location view

large number of coaches accepted by hotel - food reflected numbers to be served

There was plenty of room to just sit and relax. Breakfast was very enjoyable with quick service. Reception staff were very helpful.

I found it ideal for a family holiday with an older special needs child. It's difficult to get a triple room in most hotels and my wife and I require such because of our son's needs. The views are tremendous (as log as the sun is shining! ) and it's within easy walking distance of the town centre. The concept of a buffet style cold breakfast, followed by a traditional english hotel breakfast served by a waiter, is something I hadn't encountered before and is a great idea. Price of drinks in the hotel compared favourable with Bournemouth pub prices unlike a lot of simlar tourist hotels in other resorts. All the staff very extremely helpful.

The temperature of the indoor pool varied from day to day, I think this depended on the time of day. I also couldn't find a standard hotel facilities booklet in my room which would normally cover items such as : Time of breakfast, TV channels available, general services available in-house, 24 bedroom food menu, local bus services, FAQs. Similarly a list of places of interest and things to do in Bournemouth would be helpful. Maybe this exists and someone just forgot to check they were in my room before we checked in. I knew the Cliffside and the Cumberland were sister hotels from the Internet but maybe many visitors don't because of lack of information. I will be returning though on another holiday as it was very good value for money.