Connaught Lodge

We had had a very pleasant stay, the bed was comfortable & the breakfasts were excellent.

Unfortunately the bathroom was not as nice as we would have liked. The bath was a bit old & looked grimy even though it was obviously clean.

The leisure facilities, particularly the swimming pool and steam room were good having been recently refurbished but this was overshadowed by the fact that we had to walk (in the rain!) outside the Lodge to the main hotel. Admittedly it was only a short walk, but a covered walkway would have helped?

We stayed in the Lodge, not the main hotel. The main bedroom was adequate but the bathroom was in need of refurbishment, the seals around the bath looked grubby and old and the bath had seen better days. Noise outside from about 11pm until 4am was excessive and kept us awake (Possibly student accommodation opposite?) Walls in the rooms appear to be very thin? we could actually hear people on the loo in the next room! To be fair, staff did offer us another room in the lodge but its bathroom was worse, with a large green stain on the bath. We definitely wouldn't stay in the lodge again but can't really comment about the main hotel. I think the Connaught needs to spend some money on the Lodge urgently

breakfast

the bathroom was dirty, in very poor condition and there was no hot water

Friendly & helpful staff, comfortable room, pleasant surroundings, easy to find, good sports facilities, close to the beach and town.

although the breakfast menu was fine there was not a wide selection available to dairy free and gluten free diets, although I appreciate this is difficult anyway.

The breakfast was ok and the staff at breakfast service were friendly unlike the reception staff

Yes, room was poorly decorated, walls were dirty, sink was cracked , bathroom tiles and grout were dirty.Carpet was worn Noisy outside at around 2-3am.

Good position - easy walking distance to shopping centre and beach. Lovely breakfast.

Staff excellent, room comfortable, bar menu good, breakfast perfect, ideally situated for beach, shops and entertainment if you don't mind a little uphill walk back. Plenty of car park spaces. Just far enough from centre to be peaceful.

Not really a complaint, but bath needed replacing in our room. Water stained.

Rooms were clean and comfortable. Staff extremely helpful - booked us a nearby restaurant when the hotel restaurant was full. Breakfast was very good - great choice, the dining room staff were friendly and helpful and it all felt very well-run. Pool a real plus! Much bigger than we expected. Five minutes walk from stunning beach.

On first arrival the main hotel car park was cramped and awkward to access; the (family) room was a little basic - bathroom slightly tired-looking. But it was all we needed. And the helpful staff attitude more than made up for what was a gloomy first impression on a cold, wet, dark Friday night. Bar prices on the high side.

The staff were very welcoming and courteous. The room was comfortable and clean. Dinner in the restaurant was a pleasant surprise; offering freshly cooked, good value menu. There was a good variety of food on offer at breakfast and the hot english breakfast was very appetising.

The bathroom would benefit from refurbishment. I stayed in the annexe and would have preferred a room in the main hotel building which would have provided improved access to hotel facilities including swimming pool.

Facilities of the pool and lounge. It was very relaxing

At breakfast the milk was off, I reported this and it was changed immediately. The cooked breakfast was over cooked except for the sausages which were undercooked. More care needs to be taken care of with regards to food.

Excellent service from all your staff in the hotel.

Distance from the town centre, difficult for guest of a mature age.

The breakfasts were excellent as was the service in the Restaurant.

My parents were in Room 235 and the 'bathroom' is just not acceptable. Even if it is the last room available, guests should be made aware that it is basically a converted wardrobe.

it was friday night and our room was noisy ,near a disco ;no place to park the car in the hotel car park